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Rated 4.3 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Well managed and professional staff I've stayed in hotels around the world, including stays in NYC, Sorrento, Rome, Amsterdam, and Paris. Regardless of the price you pay for a "room" you expect at least cleanliness, and professionalism. For the economical value, this particular hotel is in line with the nicest hotels I've ever stayed in. Keep in mind, I am not trying to be snooty, but rather I am using my experiences to come to this conclusion. It all starts with the reservations I made directly with this hotels desk; rather than corporate "800" services. Your lobby staff is always friendly in getting a room secured for me, even offering me a fantastic BBQ dinner choice one evening #thank you!#. On another evening we had a problem with our television. I called the front desk, who in turn apologized, then got a staff member from engineering/maintenance to come to my room. He arrived in three minutes. He too apologized, and fixed the glitch quickly. What are you feeding these staffers? They are awesome. I've often run into housekeeping employees in the hallways, always dressed professionally, and always very polite. But for me, your prize employees include your breakfast buffet staffers. That room is fully stocked, very clean, and they are so very kind and polite. "I like breakfast." Your staff is a direct reflection of your management, at ALL levels. Your crew compares with the big boys. Since my daughter is a student nearby UNCW, you'll be seeing me often, and I will recommend you to all who will listen. Thank you all. Call me anytime. I'm in your system! September 3, 2014
Rated 5.0 out of 5.0 by Wonderful Staff The staff was wonderful and went above and beyond. They even provided us with a map of Wilmington with directions to the beach. The bed was a bit too hard, but other then that a great place to stay. September 3, 2014
Rated 5.0 out of 5.0 by Excellent services, thank you Everything was great, price, room services and breakfast September 1, 2014
Rated 5.0 out of 5.0 by Nice weekend stay Very nice location, close to Wrightsville Beach and downtown Wilmington. Staff were friendly and facilities were clean. I would stay here again! September 1, 2014
Rated 5.0 out of 5.0 by great bed and clean room love staying here.the staff is real friendly and the rooms are great.quite location for this hotel. September 1, 2014
Rated 5.0 out of 5.0 by This location never disappoints I stay at this location 2-3 nightsa month and never worry about any issues . Rooms and facility are always very clean, staff super friendly and wwilling to assist any way they can. Manager reception is nice and breakfast is very good with nice variety of food. I forget her name, but the lady that manages the breakfast is awesome and always has a smile on her face. August 31, 2014
Rated 4.0 out of 5.0 by Good Hotel I stay at a lot of HIE hotels, and this one was in the top tier of them. Nothing to really brag about, but no problems at all. Friendly staff, good breakfast, clean room. Not much more to ask for. August 26, 2014
Rated 5.0 out of 5.0 great place to stay i was in town for business and was driving a big truck , you had ample parking for me . was also pleased with the service from everyone there that night from shannon i think her name was and teh two girls at the counter, there was a guy later in the evening but didnt seem to much like he wanted to be there. August 24, 2014
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