Rated 4.5 out of 5 by 404
Rated 3.0 out of 5.0 by Janva The mattress was not that comfortable like other HI Express
The bed had not been changed, the furniture was dusty and the floor had not been vaccummed.. I did contact the desk and they did change the sheets. There was a dirty shoe print on the sheets.
The pool was clouded as if it needed clorine.
Several staff members spent their time out by the entrance chatting and smoking.
Hallways and elavators were hot.
I have to be Glunten free and they did attempt to accommodate me, however, I would have preferred real eggs, grits and bacon. Did get the bacon on my last morning.
July 23, 2015
Rated 5.0 out of 5.0 by bills62chevy Good Service and excellent breakfast
Room was clean, Employees were friendly.
The breakfast was great
July 17, 2015
Rated 5.0 out of 5.0 by softball00 Customer service
Best customer service I have ever received at a hotel!
Very clean. Only thing I would change is larger trash cans in the rooms.
July 15, 2015
Rated 4.0 out of 5.0 by 2015bk nice experience
When dropping off my daughter at UNCW, we stayed at the hotel. It was clean and a good value.
July 12, 2015
Rated 5.0 out of 5.0 by jeannie58 Swimming Pool
The only negative about our stay was that the swimming pool was not very clean. There was lots of hair floating in the water and the water looked dirty and not clear.
July 9, 2015
Rated 5.0 out of 5.0 by jb8177 Great employees ...
Very enjoyable stay...We had a couple of issues that the front desk helped us with. (non hotel)
July 9, 2015
Rated 5.0 out of 5.0 by college checkouts Great breakfast staff
When asked about food allergy issues and breakfast items offered, they went out of their way to research and find out about al the food offered what ingrediants would be an issue and was honest if they did not know. Plus it was a busy day when we were there and they could have just brushed us off without researching each item.
July 8, 2015
Rated 5.0 out of 5.0 by jwill15 great staff
The staff were very helpful and wanted to make sure we were comfortable
July 7, 2015