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Rated 4.5 out of 5 by 88 reviewers.
Rated 2.0 out of 5.0 by Housekeeping needs improvement No one at front desk upon arrival. Took several shout outs before someone appeared. Check-in no problem. Elevator floors were VERY tacky - shoes were sticking to the floor! Although the bed was made, the room did not have a feel of being cleaned. The refrigerator door had streaks down the front of it. The furniture was chipped and have seen better days. Breakfast tables were not clean; food was typical for express style hotel. The best thing about our stay were the pillows - super comfortable! July 3, 2014
Rated 5.0 out of 5.0 by Easy-to-get-to, great facilities and service It's just of I-95, with easy access to/from the Interstate. The facilities are modern, up-to-date and well maintained. The staff are professional and very courteous. The room was available, even though we arrived early. It's close enough to the town of Wilson so that we could make it to Parker's restaurant ( a world-renowned eatery) with no difficulty. The free breakfast was above average, and the staff were fully engaged in keeping the eating area clean. July 3, 2014
Rated 5.0 out of 5.0 great service friendly staff Never had a bad experience at this hotel and it is easy access to I-95. Plus having a Cracker Barrell next to it is great. Breafest was good and when ever you pass a staff member they are always so nice and pleasant. I would recomend this hotel to my family and friends. June 28, 2014
Rated 5.0 out of 5.0 by Great beds, great pancakes! Loved the beds, rooms were clean and I have never seen a pancake machine at breakfast. My kids were in heaven. June 26, 2014
Rated 5.0 out of 5.0 by Great stopover! Excellent place to stay, very clean, great breakfast highly recommened! June 21, 2014
Rated 5.0 out of 5.0 by Great room and amenities. I love Holiday Inn Express and try to stay at one anytime we are away on a trip. They never disappoint. June 21, 2014
Rated 4.0 out of 5.0 by comfort of stay Room was comfortable. Disappointed staff had no idea 're:allergens. Very important to very many people June 19, 2014
Rated 5.0 out of 5.0 by Good folks Front desk staff was great. The room was what I hoped for, very comfortable and tidy. The pool was kept very well and the grounds were well maintained. The morning shift was spot on with clean tables and a variety of food items. June 18, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service I was greet like I was at home by the front desk agent name Tammy. I was new to the area and she recommend a wonderful place to eat. June 16, 2014
Rated 5.0 out of 5.0 by Very Statisfied Customer I thought this particular Holiday Inn,Express, Wilson NC, was "Exceptional". The room was very nice, clean and cool and I really enjoyed the breakfast and all of the variety it offered. The coffee has really improved and I was completely satisfied with the Robust which is my favorite coffee to drink. June 9, 2014
Rated 5.0 out of 5.0 Great Night! I was on my way to Pennsylvania from Florida and wanted to stay before nightfall. This Hotel fit my needs perfectly. Great Room and breakfast with comfortable beds make it a great place to stay before drive through D.C. and on to PA. June 7, 2014
Rated 5.0 out of 5.0 by Great! I stopped here for a brief overnight stay with my kids while en route to Florida. I hadn't originally planned on stopping in Wilson, but had gotten off the freeway to get gas, and realized I was more tired than I thought, so I booked a room at this hotel for the night, since it was right next door, and priced much better than hotels of similar quality in the area. It was close to midnight, and the hotel manager, Meshelle was very helpful with making sure my kids and I got to our room ok, and she brought a crib up for the baby to use. She was so nice, she made traveling without my husband a breeze! A variety of breakfast items were offered in the morning, not just the usual fare of bagels and cereals (although that was available), there was scrambled eggs, bacon, toast, a waffle maker, coffee, juices, muffins, etc. June 5, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service I always use Holiday Inn hotels for my leisure and holiday stays. This location is very convenient for over night stay; right off of the I-95. The staff was very friendly and professional. Highly recommend this hotel for the excellent staff service. May 14, 2014
Rated 5.0 out of 5.0 by Good Choice We always stay at Holiday Inn Express when we travel. This place does not disappoint you. Clean and comfortable with a friendly staff. One of the better tasting breakfasts we have had at a H.I.E. We had a king bed suite very reasonably priced and very comfortable. May 14, 2014
Rated 5.0 out of 5.0 by Excellent Wet-room / Bathroom As with all the many Holiday Inns I have stayed at, the room was well appointed and comfortable. The spacious bathroom had an open plan large shower area, like a European "wet-room". Clearly this system offers good access to both handicapped and able bodied guests. A great, safe system, which I would like to see in as an option in ALL hotels. May 4, 2014
Rated 5.0 out of 5.0 by Great Customer Service When we arrived, Brandon was dealing with a customer on the phone. His professional but warm manner was what caught our attention. He later helped us to find and make a reservation at another HIE and then printed the information out for us and brought it to our room. It was a pleasure to deal with staff like that and was another reason to stay there on our return trip. May 1, 2014
Rated 5.0 out of 5.0 by Staff makes this hotel I had the occasion to stay at this hotel for several days while waiting the movers to deliver my furniture to my new house. The overall experience was very pleasant. The staff was very friendly and professional. The rooms I was assigned were very clean and mostly comfortable. My only problem with the hotel (3 rooms over a period of several days and trips) was with the mattresses. When Holiday Inn began their renovations, the mattresses were beyond comparison and always provided an excellent nights sleep. I don't know if these mattresses were recently changed but the comfort is just not there, for me. They felt comfy at first but soon after laying down, I found the 'firm' part that made it feel like sleeping on concrete. The first night was the worst and the clerk on duty (Aleisha? sorry if I got your name wrong) was very helpful in relocating me to another room. The mattresses in subsequent rooms were better but still did not reach the level of the original mattresses used by Holiday Inn. Overall however, I would definitely recommend this hotel for future visitors. April 26, 2014
Rated 5.0 out of 5.0 by Relaxing and clean Relaxing, clean and easy on off of 95, plus decent food in the area. April 15, 2014
Rated 5.0 out of 5.0 by Great Value Our third time at this hotel. Great value. Excellent smoke-free, clean environment. Sleep quality was Xcellent. The staff were friendly and helpful. Would highly recommend this hotel to others. Easy on/off the I-95. April 10, 2014
Rated 4.0 out of 5.0 by Staff Staff excelent from top to bottom. Kudos to Amanda and Barbara March 31, 2014
Rated 5.0 out of 5.0 by great service and friendly staff Check in was speedy and the staff were very friendly....had coffee and cookies available..yeah...great after a long day of traveling. March 28, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and Wonderful breakfast As usual the hotel and room was Very clean - the breakfast was just Great as it normally is - had slight problem with breakfast help but nothing too serious - I would certainly recommend this Holiday Inn Express March 19, 2014
Rated 5.0 out of 5.0 by Great Service! My husband & I were on a business trip & quickly learned our original destination was all booked because of a local tournament. After checking several hotels within a 35 mile stretch & not finding anything other than over-priced poor quality rooms, we stumbled upon this location. Fearing the worst...another booked (or overpriced) hotel, I entered & asked about availability. The clerk looked doubtful but checked anyway! Thankfully for us, someone had canceled their reservation, within minutes of our arrival!!! Then, I braced myself for the rate. Wow, she gave us a fair rate & welcomed us as platinum members! We pulled our eager kids out of the truck & enjoyed a pleasant evening, out of the truck...finally! Room was clean & comfortable, breakfast was up to HI standards & Cracker Barrel was right next door! Thank you Ameish! March 12, 2014
Rated 5.0 out of 5.0 by annual favorite My family and I accidently discovered your hotel in 2006. We were so pleased with it that we have been staying there every year since. It is a more than halfway on our trip, but we can stop, have a decent meal and spend the rest of the evening relaxing. Next day, after a nice breakfast we can continue and arrive at our destination ready to unpack and hit the beaches. We only use Holiday Inn Express for all of our travels as cleanliness is our most important factor and HIE hotels have never dissapointed us. January 19, 2014
Rated 5.0 out of 5.0 by problem free stay great location, close to I-95, reasonable price, will stay again January 2, 2014
Rated 4.0 out of 5.0 by Wilson HIE We needed a hotel room at half way point to our trip to Florida. The Wilson HIE seemed to be a good fit. Arrived after a long drive and were eager to get some shut eye. Hopped in bed and dozed right off. The beds are comfy The room was clean The hotel was fairly quiet. All in all, we got a good nights sleep and were refreshed for the next day. December 31, 2013
Rated 5.0 out of 5.0 by Comfortable bed Hotel was very close to I-95 so it was very convenient to get back on the interstate. Cracker barrel restaurant right next door. Had a nice suite with a microwave and fridge so you could heat something up if you didn't want to go out for dinner. Included extended breakfast was very good. Would stay here again. Staff was very nice. December 31, 2013
Rated 5.0 out of 5.0 by Great hotel We stayed at this hotel on our way to Florida and had excellent service and the Staff was great - Made it a point to stay at the Hotel on our return trip. Both times the staff was so great and wonderful hotel clean - room clean and breakfast was good - December 13, 2013
Rated 4.0 out of 5.0 by great location hotel very nice, room needed vacuming and also the bathroom was so small you could hardly close the door without miving out of the of it. December 7, 2013
Rated 2.0 out of 5.0 by Run down property Property appeared run down. Carpets/etc. were old and dirty. Front desk staff member was wearing shirt that read, "I can't hear you because of how awesome I am." Not a good first impression and nothing was done to improve that impression. This property was well below the standards I expect from Holiday Inn Express for the price charged. December 2, 2013
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