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Rated 4.4 out of 5 by 141 reviewers.
Rated 3.0 out of 5.0 by convenient but needs upgrading The newer HI Expresses that we've stayed in look better. This one needs updating. August 18, 2014
Rated 5.0 out of 5.0 by very nice manager I was traveling to Florida and I was getting sleepy. I stopped into this Holiday Inn and even though it was only 11AM (check-in is at 2PM), the manager found a room that had been cleaned and let me check in early. I believe the young lady's name was Ameisha? She was very nice. They hadn't finished putting away all of the breakfast buffet yet, so they let me grab some food to bring up to my room. My room was very clean and the internet was pretty good. I didn't run a speedtest but I was able to stream netflix without any trouble. August 17, 2014
Rated 5.0 out of 5.0 by Clean bright This is our second time staying at this location and enjoyed our stay even though it was for one overnight. Hotel was clean, bright and comfortable with an outstanding breakfast to send us on our way. Since we travel in this area yearly we look forward to our stay next year. August 13, 2014
Rated 5.0 out of 5.0 by Clean hotel, friendly staff, nice breakfast bar. Overall our 2 day visit went well and we enjoyed our stay. Our only disappointment was there was no privacy for personal washing up as the sink was open to the whole room. August 8, 2014
Rated 1.0 out of 5.0 by Not good Worst Holiday Inn Express I have ever stayed in. We rented two rooms and both of them were very bad. Both rooms smelled, floors and walls were dirty and the bathrooms were disgusting. Will not return. August 6, 2014
Rated 3.0 out of 5.0 Reservation Processing When I made this reservation I made it very clear that I was handicapped and needed to be on the bottom floor. It goes without saying that I should have had a room as near to the main lobby as possible and on the bottom floor. When I arrived and checked in I was dismayed to learn that not only had I been placed on the second floor, but about as far from the elevator as you can get. I was put in room 237. The lady on duty was trying to sort out the problem and tried to apply a solution. But, I had ordered a room with two queen beds and all she could try to change my reservation to was a room with a single King and a "pull out" bed. I don't know what it takes to get what you place a reservation for, but if this ever happens to me again I will be looking for another motel. I usually stay in the Wilson, NC motel twice a year. August 6, 2014
Rated 4.0 out of 5.0 by mirrors in bathrooms are to far away for shorter people to see their face A magnified mirror attached the wall would be a great addition to the bathroom area. The powdered eggs were gross!!! August 5, 2014
Rated 4.0 out of 5.0 by Great Service! Stayed overnight on July 19/20 and then on July 30/31..going to and from NY from Florida. Front desk staff really great..friendly and helpful....especially the night person on the July 30th stay. She was the most customer focused person I've encountered recently. Thank you !! The morning breakfast is excellent with a great selection and the food is kept fresh. Room was very comfortable, quiet, and clean with comfortable beds, but had a slightly musty odor...not enought to change rooms....I got a can of Fabreze which worked well, but the room could have used a better deodorizing. This goes for both rooms I stayed in on the different dates. Next time, I'll likely ask for a room change. I enjoy Holiday Inns and will stay again at the Hayes Place location. August 4, 2014
Rated 5.0 out of 5.0 by Excellent evening staff Staff was very welcoming and helped us in giving us a room on the first floor. August 4, 2014
Rated 4.0 out of 5.0 by Good stay Our stay was very good. The front desk staff were very friendly and helpful because we had to add an additional room at the last minute and they were very accommodating. The breakfast was your typical hotel continental breakfast, but it's sometimes a blessing to have everything working, available, and the staff attentive to your needs, which happened at this hotel. August 4, 2014
Rated 5.0 out of 5.0 by Convenient and great place to get a rest. This hotel was very comfortable for a night's rest after a long drive. The bed was very comfortable- the breakfast had an excellent choice for all. August 1, 2014
Rated 1.0 out of 5.0 by Not as nice as other locations We stayed at this location last weekend. The lobby was full of gnats. The woman behind the counter was having a conflict with one of the potential guests which was an uncomfortable situation. Our bathroom was split; the sink was outside and the tub and toilet were in a small room. While I have seen bathrooms like this in other hotels, it was the size of the toilet/shower room that was the issue. You had to practically step over the toilet to get inside and close the door. The plastic coffee cups had hair on the wrappers - disgusting! The internet service did not work. We had cellphone, I-phone, I-pad and could not connect on any of them. The beds were not comfortable. We were very disappointed because just the week before on our way to FL, we stayed at the HIE in Walterboro, SC and it was awesome! Which is why we booked another HIE on the way home. July 30, 2014
Rated 4.0 out of 5.0 by Good Stop on the road Good place to spend the night; all was fine. The bed was comfy and the rooms clean. Didn't stay for breakfast as it was later than I had planned 6:30. Next door to a Cracker Barrell, fine dinner there. July 30, 2014
Rated 2.0 out of 5.0 by Ask for a room on the pool side We stayed here enroute to DC. Everything about the hotel was fine, except the location of our room. Outside of our window was the back side/loading area for Cracker Barrel. There were tractor trailers running all night and it was very loud. If we had been on the other side of the building it may have been quieter. Room was clean, breakfast was good and had variety. July 30, 2014
Rated 5.0 out of 5.0 by Great breakfast items Hotel was clean. Staff friendly. Bed was a little soft for me. Had a back ache but I experience that in almost all hotels. Had a very nice breakfast. July 28, 2014
Rated 5.0 out of 5.0 by 酒店价格合理。 服务很好 酒店交通方便,价格合理。 房间的电话坏了,请前台解决,未果。 酒店的上网速度很慢。 总的来说,酒店服务和硬件设施都还不错。 July 18, 2014
Rated 5.0 out of 5.0 by Great experience Staff was a pleasure, they were very patient with our 7U baseball team during our 3 night stay. Kids enjoyed the pool and recreation room. Rooms were very comfortable. July 17, 2014
Rated 4.0 out of 5.0 by Front Desk Staff Holiday Inn Express downtown Wilson had to get us accommodations at I-95 Hotel on very short notice and this hotel came through in a pinch. Thanks July 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Great overnight stop on our way north. Loved it! Pool area was nice and room was clean. July 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Our stay at Holiday Inn Express was fantastic as always. The staff was so friendly and helpful and had answers for all our questions. The rooms were clean and the beds were comfortable. We look forward to the breakfast and the attendant never stopped working and keeping up on the food supply. It was easy on and off access to the interstate. We stay at this Hotel every year on our way to the beach. Great job To the staff and keep up the good work and we'll l see you folks next year ! July 9, 2014
Rated 5.0 out of 5.0 by Very Good Very enjoyable stay. I am though a very bad sleeper and will bring my own pillow in the future. The staff was pleasant and helpful. I do recommend! July 7, 2014
Rated 3.0 out of 5.0 by Nice for one night while on the road some problems during check in with the first room having no AC, but it was resolved with a new room. Overall would stay again for a night if traveling. Hotel was clean and comfortable, breakfast was a good deal with lots of choices. July 7, 2014
Rated 5.0 out of 5.0 by Comfortable First time here in 10 years, found it as attractive July 4, 2014
Rated 2.0 out of 5.0 by Housekeeping needs improvement No one at front desk upon arrival. Took several shout outs before someone appeared. Check-in no problem. Elevator floors were VERY tacky - shoes were sticking to the floor! Although the bed was made, the room did not have a feel of being cleaned. The refrigerator door had streaks down the front of it. The furniture was chipped and have seen better days. Breakfast tables were not clean; food was typical for express style hotel. The best thing about our stay were the pillows - super comfortable! July 3, 2014
Rated 5.0 out of 5.0 by Easy-to-get-to, great facilities and service It's just of I-95, with easy access to/from the Interstate. The facilities are modern, up-to-date and well maintained. The staff are professional and very courteous. The room was available, even though we arrived early. It's close enough to the town of Wilson so that we could make it to Parker's restaurant ( a world-renowned eatery) with no difficulty. The free breakfast was above average, and the staff were fully engaged in keeping the eating area clean. July 3, 2014
Rated 5.0 out of 5.0 great service friendly staff Never had a bad experience at this hotel and it is easy access to I-95. Plus having a Cracker Barrell next to it is great. Breafest was good and when ever you pass a staff member they are always so nice and pleasant. I would recomend this hotel to my family and friends. June 28, 2014
Rated 5.0 out of 5.0 by Great beds, great pancakes! Loved the beds, rooms were clean and I have never seen a pancake machine at breakfast. My kids were in heaven. June 26, 2014
Rated 5.0 out of 5.0 by Great stopover! Excellent place to stay, very clean, great breakfast highly recommened! June 21, 2014
Rated 5.0 out of 5.0 by Great room and amenities. I love Holiday Inn Express and try to stay at one anytime we are away on a trip. They never disappoint. June 21, 2014
Rated 4.0 out of 5.0 by comfort of stay Room was comfortable. Disappointed staff had no idea 're:allergens. Very important to very many people June 19, 2014
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