Rated 4.3 out of 5 by 60
Rated 4.0 out of 5.0 by Harry W. Front Desk Staff very helpful
Some confusion regarding reservations....had to stay at another Holiday Inn for one night but staff were helpful in finding accommodations. Upon returning to this hotel for my next two reserved nights, I had to wait from 3 PM till 6 PM for the room to be serviced. The next day no room service at all. The hotel is having trouble keeping experienced housekeepers. The front desk staff saved the day by going out of their way to recompense the two problems. All said I would certainly recommend this hotel. The staff that served the breakfast buffet did an outstanding job feeding a very hungry Little League baseball team for several days.
July 18, 2014
Rated 4.0 out of 5.0 by Chelsea16 Staff was attentive and accomadating
Staff did a good job in getting us into our rooms as soon as they could. Staff was very accommodating, my niece had an event there and required additional tables etc. Staff was very friendly and made certain that we had everything that we needed for the event. I would return to this hotel.
July 9, 2014
Rated 4.0 out of 5.0 by happyhappyhappy123 Good customer service
Small problem with room that results in a free upgrade.
July 3, 2014
Rated 5.0 out of 5.0 LOVE LOVE LOVE IT!!!
Simply AWESOME!!! Staff is on point and ready to serve... My whole family will be returning!!! LOVE LOVE LOVE it!
July 3, 2014
Rated 5.0 out of 5.0 by H.Traveler Outsatanding Staff
Shelby and her staff are hard working and dedicated to providing the best service possible
July 1, 2014
Rated 1.0 out of 5.0 by BozoClown Bad - Smoke Alarm went off at 3AM
Smoke alarm began beeping at 3AM. I called the front desk but no response.
Pipes below the sink leaked. I had to put down a towel.
No soy milk at breakfast. No sympathy from the staff.
June 30, 2014
Rated 5.0 out of 5.0 by Nan7605 UPGrade
The bed were much improved since my last visit, and the pillows were outstanding. For once we did not require 6 pillows. The bed was so much better. Overall the room was much improve from our last stay. Stop in on our way from SC. Enjoyed.
June 30, 2014
Rated 2.0 out of 5.0 by traveler1198 questionable service
We checked into the hotel not to receive a key that would open the door. The desk made 9 keys, then had to let us into the room, We were then captive, due to the fact we couldn't get back in without contacting the desk. Yes the room was clean and comfortable. Breakfast is included. The staff didn't keep up on the needs of the dinning room. When I approached them one woman was upset about being asked for product. Another woman came to help who was pleasant. I have stayed in other Holiday Inn Express hotels and had better experiences.
June 24, 2014