Rated 3.0 out of 5 by 78
Rated 4.0 out of 5.0 by Mex2 Transporte
Buena estancia, hotel silencioso, lo unico que le falta es tener transporte para los huspedes.
October 27, 2014
Rated 1.0 out of 5.0 by JAWMC Winchester Stayk
Front desk help was poor . The hotel didn't have any hot water, and although they took some off my bill, I think an option of another HIE up the road a few miles should have been given to me. I didn't know that there were several HIE up the road a few miles. I would have been happy to go a few more miles to get hot water.
I was up and down the elevator with my bags 5 times before I got in a room. The key worked, but the doors would not open. Then they sent me to another room that had the same problem. Then they sent me to an occupied room. I told them it looked like it was occupied and they said it was not. At this point I should have been given another room or an employee should have come with me to the room to be sure it was unoccupied. There were 2 employees at the front desk. I tried the door and Yes it was occupied. I finally was given another room and the key worked. I did not hear a single apology.
October 25, 2014
Rated 4.0 out of 5.0 by Bill S43 Staff service
The motel building did not have any hot water upon check in. The front desk staff informed us of this issue at check-in. we had travelled all day and were tired and chose to stay anyway. Cold shower the next morning. but not the fault of staff, they handled it well.
October 22, 2014