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Rated 4.7 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by Another great stay Yet another spot-on stay at our home away from home. Twice a year we travel to Winchester for a sporting event in the area and stay 6 nights. Twice a year we are made to feel at home at this facility. Imagine our surprise when we arrived and, without providing our names, Danielle at the Front Desk told us the beautiful flowers at the counter were for us. (They had been left there that morning as an anniversay gift for us by a family member who lives in the area.) It made us feel pretty special that motel staff recognizes us without even asking our names! In addition, as we were leaving for our sporting event early one morning we met Mistie at the door as she entered to begin her work day. She took the time to stop and ask if our room was satisfactory and if we had any proiblems. We assured her all was fine. And Donna in Food Service did her usual outstanding job of keeping breakfast flowing smoothly. Our sporting events start very early on Satursday and Sunday and we were once again provided with an earlier than usual meal, as the staff knows our schedule. Many members of our sporting group have chosen this as their base of operation during our national championships and the staff makes it an easy choice. October 13, 2014
Rated 5.0 out of 5.0 by Always great I have stayed here 10-14 nights a year for the last 6 years, I have never been disappointed. Staff is great, rooms and common areas are always clean. Thank you for your hard work. October 13, 2014
Rated 5.0 out of 5.0 by Excellent Staff We were there for a funeral and had driven about 250 mile. We were tired and ready to relax. I notice the odor of the room the first thing as I go into a room. The smell was fresh, not scented with powders and perfumes. The bathroom was clean and had everything we needed. We chose two queen bed rooms. My husband said his was just right. I thought mine was a bit harder than I like it. That is an individual thing. Overall and under our circumstances of being there we asked for a late checkout and got it. So we rested and relaxed until time for the memorial service. October 12, 2014
Rated 5.0 out of 5.0 by Great place to unwind.... Great big room, terrific mattress, wonderful breakfast variety and Ooooo those cinnamon rolls. October 11, 2014
Rated 5.0 out of 5.0 by A great staff at a busy hotel We stayed at the Inn for three days on a weekend when the hotel was full but the hotel staff were unfazed with this level of activity, they handled everything with a relaxed appearance that made you feel that everything was under control and it WAS, no problem, rooms stayed clean, breakfast was ample even with the hotel full and the front desk was always cheerful even when I asked to book four rooms for our next stay. What more could you ask for.... October 9, 2014
Rated 5.0 out of 5.0 by Great Pillows and Great Service The whole HI was remodeled and looks great. The staff is outstanding! Friendly, courteous and professional. We have been staying there twice a year since they opened. The pillows were so nice we bought them! October 9, 2014
Rated 4.0 out of 5.0 by Comfotable bed, helpful staff When we first arrived in our bedroom and went into the bathroom, I noticed a bar of soap stuck to the bottom of the tub and an open, partially used complimentary container of shampoo on the side of the tub. It was apparent from this that the tub/shower had not been cleaned after use (although the room had been serviced) so I called the front desk. The young lady there was very apologetic and pleasant-she upgraded us to a suite which was certainly appreciated. That room was fine except that the phone did not work for incoming or outgoing calls-it appeared that it had been switched from another room as the extension number was different from our room number. I reported this to the same person at the front desk. Otherwise the accommodations were fine. October 8, 2014
Rated 5.0 out of 5.0 by Nice room and amazing Breakfast Our stay at the Winchester HIE was great. From the customer service when I arrived to the nice room that we had. The selection at breakfast was the most I have ever seen from a hotel and the food was great. October 2, 2014
Rated 5.0 out of 5.0 by Breakfast Better choices of eggs, fruit, as well as access to those foods at the counter. It is always crowded with no place to put your plate down temporally. September 27, 2014
Rated 5.0 out of 5.0 by Customer Care This is a place to get the best customer service. All the staff go above and beyond to make your stay comfortable. September 25, 2014
Rated 3.0 out of 5.0 by Hotel was good, Breakfast was aweful! Overall the hotel room itself was good but the breakfast in the morning was not good at all. September 24, 2014
Rated 5.0 out of 5.0 by Great Service My husband and I have been staying at this Holiday Inn Express for a number of years. We have always had excellent service from the entire staff. The entire Holiday Inn has recently been remodeled and looks extremely wonderful. The food at the breakfast bar is wonderful and has a wonderful variety of foods. We will continue staying at this Holiday Inn Express as long as we continue to visit Winchester. September 22, 2014
Rated 5.0 out of 5.0 by One nighter Excellent. The desk clerk was very professional, upon arrival. Had a good night sleep and the breakfast was very good. Years ago you published a book giving the locations and prices of your hotels in the US. I miss that September 22, 2014
Rated 5.0 out of 5.0 by Treated like a queen Staff goes out of their way to make sure you are taken care of.. Have stayed there many times!! Each time is great! September 17, 2014
Rated 5.0 out of 5.0 by Pleasant Surprise The hotel was surprisingly very modern, clean and well furnished. I had not stayed in a Holiday hotel for some years and I stayed at the hotel with my senior parents. They LOVED the min suite and I loved the amenities such as the indoor heated pool, the Jacuzzi and gym and we all loved the free breakfast choices. I did not mention the friendly and courteous service. The price was great too. I will definitely be coming back to the hotel. September 17, 2014
Rated 4.0 out of 5.0 by Good hotel Rooms updated as is the lobby and hallways. The breakfast had wonderful offerings and was kept clean. Location is okay, but a little off path of 85, but convienent to friends in Winchester September 14, 2014
Rated 4.0 out of 5.0 by room was great, breakfast left much to be desired Room was clean and well maintained, Breakfast coffee was too weak and tasted like water when there was coffee. Eggs were burnt and the staff did not seem to care. Pankcake worked sometime. Cleanliness was poor. Attendent seemed to be more interested in socializing with other staff members. September 11, 2014
Rated 3.0 out of 5.0 by Holiday Inn Exspress Always stay @ Holiday Inn Exspress when in the area, good hot breakfast September 10, 2014
Rated 4.0 out of 5.0 by second time a charm This was our second time at this Inn. Much better! The gentleman at the desk was very upbeat and welcoming. Room was clean,. air conditioner was on and was very cool. Well stocked breakfast , again pleasant employees in the AM, September 8, 2014
Rated 5.0 out of 5.0 by Excellent staff Staff was excellent from greeting through departure. September 4, 2014
Rated 5.0 out of 5.0 by 5 Stars! I am very pleased with my stay,the bed was very comfortable,the staff was great. When I have business in the area I will stay at the Holiday Inn Express! September 4, 2014
Rated 5.0 out of 5.0 by Great place to stay This hotel was excellent. Very clean and comfortable place to stay. September 1, 2014
Rated 5.0 out of 5.0 by Excellent facility Very nice facility. Staff is competent and accommodating. Room was very comfortable, quiet and relaxing. A welcome end to a long and difficult day. Breakfast was very good. Overall, an excellent stay. Thank you. August 30, 2014
Rated 5.0 out of 5.0 by Really nice place to stay Recent remodel so all is new and beautiful. Staff is outstanding. I travel a lot and look forward to staying here. August 27, 2014
Rated 5.0 out of 5.0 by Vacation I always stay at this Holiday Inn Express when I need a room in the Winchester area. The service is always great and the rooms comfortable. August 26, 2014
Rated 5.0 out of 5.0 by Staff assistance Enjoyed our more recent stay at this Holiday Inn Express in Winchester, VA. August 20, 2014
Rated 5.0 out of 5.0 by Breakfast and Customer Service We were staying in Winchester VA overnight on our way from from Alabama. We were tired and hungry. The next morning we woke up and said let's eat something quickly and hit the road to get home quickly. Once we got to the dining room, the aroma of food and coffee made us change our approach to enjoy a good meal and hit the road a little later. Coffee was freshly brewed, bacon was crisp and lean, eggs were warm, fruit and juice was plentiful, and oatmeal, grits, and sausages were all in abundance. The waitress/cook brought out more sausages when we asked her. We truly enjoyed the breakfast. Thank you. August 20, 2014
Rated 4.0 out of 5.0 by Clean, quiet, and convenient I thought this was a little pricey, especially for being a little off the beaten path. It was, however, clean and quiet, and the staff was nice and very efficient. I'd call it a safe bet while staying in Winchester! August 19, 2014
Rated 5.0 out of 5.0 by Excellent service and value Great hotel staff. Newly decorated and extremely clean. Rooms are comfortable and well laid out. Decent breakfast with a large selection that varied each day in a clean well appointed dining area. Great location to highways that made business connections very easy. Short drive to many shopping areas and restaurants. Pool and whirlpool area clean. Easy parking with ample key guarded exits and entrances to hotel. August 18, 2014
Rated 5.0 out of 5.0 comforable room and bed Very nice clean room, nice size bathroom, as expected a good safe choice to stay. August 18, 2014
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