Rated 4.3 out of 5 by 118
Rated 5.0 out of 5.0 by mamacare Feeling at home at the Holiday Inn in Martinsburg, WVa
It was a family wedding in Martinsburg. We arrived at the Holiday Inn, three families, three rooms, all ready for us.
The staff was so courteous and friendly, I had to ask myself why I don't live in this town!! The location was very convenient. The rooms were very clean,very comfortable. The cleaning staff was conscientious, making sure we had what we needed in the room. The breakfast buffet was fresh, nice variety to fit everyone's needs, staff was so kind and attentive and the price was family friendly.
It was a wonderful weekend and a wonderful place to stay.
June 14, 2013
Rated 4.0 out of 5.0 by Nutstou stay
Great room. Pool a real plus. Food poor and overpriced. Staff not particularly knowledgeable. Wi-Fi was pathetic!
June 2, 2013
Rated 5.0 out of 5.0 by lakekathy great service and food
We always stay at this hotel on our trip home from Florida in the fall and spring. It is so nice to have a nice room, friendly staff and great food. The prim rib at Heatherfields is wonderful. And they always give us the room we requested.
May 22, 2013
Rated 4.0 out of 5.0 by Greeneyes727 Comfortable bed lousy pillows
Room was clean, bed comfortable, pillows way too small and too few for size of bed. We had a King bed but standard pillows, called down and told all they had, asked for more staff brought two... Restaurant was so so for dinner have had better, breakfast buffet was great
May 16, 2013
Rated 5.0 out of 5.0 by Steph204 A very nice stay!
Our room was comfortable and clean (we have allergies), and the staff were friendly and helpful. The on-site restaurant was terrific! Good food and friendly service - what a wonderful surprise. Kudos to the chef.
May 11, 2013
Rated 5.0 out of 5.0 by BDC37 Nice Place
Enjoyed the hotel. Room was comfortable and decorated nicely. The bar was lacking ad didn't have a great selection, but other than that, it was a nice stay.
May 7, 2013
Rated 5.0 out of 5.0 by momshobby Great home base for McFarland House Wedding Memories
This was the perfect place for our families and friends to stay the night before, and night of, our daughters wedding. The hotel staff generously accomodated our last minute VERY LARGE group of hungry guests and loaned the use of their meeting room for an impromptu wedding rehearsal. The rooms were clean and having been freshly renovated = EXCELLENT! The bar was fun for casual get togethers. In all, I wish we could have spent more time enjoying this hotel. Family members who used the swimming pool reported it a winner too! Thank-you Holiday Inn and Thank-you Martinsburg!
April 15, 2013
Rated 5.0 out of 5.0 by KendrisC Cross Country Trip
Stayed here while driving cross county with the family and the dog. The hotel was very accommodating, the room was bright, the decor was fantastic, and the stay was relaxing. The hotel has an art deco feel and the restaurant is fantastic. My family actually would like to return to this hotel and visit the area, and we don't even know what's near it!!! Great lodgings, A+!!!!
March 25, 2013
Rated 5.0 out of 5.0 by Terryh54 Great place to stay
I have stayed many times at this Holiday Inn. Most times have been for business. However, I have also on occasion taken my family with me to this Holiday Inn. It is very clean, very comfortable and very safe. I have never had an issue and the staff are always professional and helpful. I highly recommend this particular Holiday Inn!
March 22, 2013
Rated 5.0 out of 5.0 by Flyjake Always awesome service
I stay at this property several nights a month. The staff is always friendly, helpful, and courteous.
March 1, 2013
Rated 5.0 out of 5.0 by SliLin Friendly front desk
I have stayed at this hotel before and the location is great..I was here for 10 days on business and had only one complaint. Coffee was not ready and available for the very early risers. I had to be on locations at 5 a.m. and missed taking coffee with me. Small complaint but coffee in the early a.m. is a must. Will definitely stay here again...
February 28, 2013
Rated 5.0 out of 5.0 by Connie10 Four Diamonds
If I could award diamonds to a facility, THIS would get a four of four! I travel extensively for work and am blown away by how clean comfortable and genuinely caring and kind the employees are from the moment you arrive to the moment you leave. Very clean outside and even more so inside. Room is quiet, no noise from inside or out, and the bed is super comfy! I highly recommend room 508, it has a whirlpool tub separate from the bathroom. The tub fills quickly and has plenty of jets to help soothe tired, sore, aching muscles. The shower is easily adjustable to a spray setting that anyone would like and the water is hot! HIGHLY recommend this Holiday Inn to all. I can't wait to travel through again so I get lucky enough to stay again!
February 17, 2013
Rated 5.0 out of 5.0 by TomfromNC Perfect stay
Everything was great. Nice price, great room for the money, great staff. I am a Platinum member of IHG Rewards, don't know why that doesn't show up when I review hotels. I was in town all weekend for a funeral in nearby Shepherdstown, WV. It was a somber weekend, but the staff went out of their way to make the trip as positive as they could. Great location -- right on the interstate and next to a large mall and plenty of restaurant options.
January 18, 2013
Rated 3.0 out of 5.0 by Business13 There are no amenities
Most motels I stay in offer coffee in the lobby and even sometimes a sweet in the evening. This Holiday Inn has none of that. There is coffee in the room but not condiments for the coffee other then 1 creamer, 1 sugar and 1 sweetner. If you have more then one cup you are out of luck. There also are no benefits to being a rewards member where at other motels I am often given a treat bag or an upgrade. Nothing here.
January 15, 2013
Rated 5.0 out of 5.0 by JW213 One of our favorite Holiday getaways
What a nice place to stay
When we're visiting family up that way
And swimming in the pool
Is part of their cool yule.
January 5, 2013
Rated 3.0 out of 5.0 by tland LOCK DOOR
I checked into my room and come to find out the dead bolt nor the lock on handle worked only the bar at the top for the door stopper worked. Needless to say I pushed a chair agains the door and did not sleep neer as well as I usually do at a Holidya Inn Express.
Don't know if it's worth the sleepless night to cont to stay at one of these hotels if the doors don't lock from the inside for my own peace of mind and safety!
January 2, 2013
Rated 5.0 out of 5.0 by dbs3769 great staff
the staff always makes you feel welcomed and definitely are accommodating to all requests
November 28, 2012
Rated 5.0 out of 5.0 by WVTrip Newly renovated
Really enjoyed this HIE location. Restaurant staff are wonderful for breakfast, and hotel is nicely renovated. I especially liked the fireplace in the lobby. Very comfortable and plan to return.
November 16, 2012
Rated 3.0 out of 5.0 by peg1068 Very small room
Did not know breakfeast was not include, had breakfeast buffet that was really bad. could not eat. Staff did provide menu and comp. breakfeast for my self and husband. Did apprecicate the courtsey.
October 26, 2012
Rated 4.0 out of 5.0 by Titus Handicap Accessible
We were very pleased with our overnight stay in Martinsville.
One of the reasons we chose the hotel was because it is pet friendly, which worked our very well.
We were tired after a long drive and ordered room service. The food was good, as were the prices and the service.
October 23, 2012