Rated 4.2 out of 5 by 77
Rated 4.0 out of 5.0 by bert w great pillows
Stayed 3 nights while visiting relatives.
Only major complaint is the bathroom needs better lighting.
I find this a major problem in most hotels. Hard to see while applying make-up or shaving.
July 7, 2014
Rated 5.0 out of 5.0 by Mary0813 Early morning flight
Alway clean, breakfast included is a plus
Staff was very friendly and attentive to my needs
July 5, 2014
Rated 4.0 out of 5.0 by KAH1 Breakfast
They offer a decent free continental breakfast. The staff on Sunday morning was incredible.
July 4, 2014
Rated 4.0 out of 5.0 by frequent traveler 1527 reliable holiday inn experience, though with a couple slipups
consistency is a hallmark with holiday inn express properties-spacious rooms, breakfast variety, good beds, workout facilities-all in good order. two uniques issues here: a) several guests had problems with room keys becoming de-magnetized repeatedly, even when retained in the cardholders handed out at check-in. this meant taking elevator upstairs, unable to enter room, return downstairs to get key reset, then back upstairs again. b) after the first night of our 3-night stay, the room wasn't cleaned and no one was available late in the day, when we discovered it, to rectify the situation. housekeeping staff reported to the manager that the "do not disturb" sign was on the door, so they passed the room by. however, that sign was actually in a trash bag left outside the door, so it was likely hung on the door by housekeeping staff themselves. perhaps it was a misunderstanding, as the room was left spotlessly in order the following day.
July 4, 2014
Rated 4.0 out of 5.0 by anthony7 Nice Room
It met our needs for a relaxing night before our flight the next day. The front clerk was not present coming or going the evening we checked in. Too busy sitting back at the desk you could see from the lobby.
July 3, 2014
Rated 5.0 out of 5.0 by JDL12424 Excellent Park and Fly
We were flying out of Bradley for a week long vacation. Avoided the late night drive both ways by using the Park and Fly program. Easily made arrangements at the front desk even though the shuttle is not hotel owned. Prompt and efficient, will stay here again.
June 30, 2014
Rated 5.0 out of 5.0 by unclechick recent visit
Very nice hotel, easy access to airport. Room was clean and quiet, even though the room maids started banging on the door about 0830. that was a little annoying. They should have a list of early checkout rooms
June 29, 2014
Rated 5.0 out of 5.0 by Doctor D Business area
There was only one computer in this area and kids were using it to play games so its availability to the business traveler was not good. It was also in the open common area and if using for business should be in an isolated area.
June 26, 2014