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Rated 4.2 out of 5 by 121 reviewers.
Rated 4.0 out of 5.0 by comfortable place to stay in the hartford ct area perfcet place, close to airport; we would stay there again on our next trip October 18, 2014
Rated 4.0 out of 5.0 by Good hotel Hotel is convenient, room is clean, staffs are friendly, shuttle to airport is on time, so everything is the same as my expections October 16, 2014
Rated 5.0 out of 5.0 by Great night sleep and friendly staff Our family of 5 had a great stay at this location. Everything from check-in to breakfast was easy and enjoyable. The beds were really comfortable, lots of breakfast choices (and very well stocked), and the room with a pull out couch was exactly what we needed. Thought it was a good value and would definitely stay here again if we are in the area. October 15, 2014
Rated 1.0 out of 5.0 by TRAVELERS BEWARE Don't stay at this hotel, particularly if staying for more than one night. The hotel managment violoated our guaranteed two-night room rental agreement without cause or prior notification and then sold our room to another customer, presumeably at a higher room rental rate. The hotel staff entered our room and removed personal effects. I made a guaranteed two night room reservation months before our arrival and signed a paper showing the two night stay when we checked in at the front desk. When we returned to the hotel for the second night, our door keys did not work. We went to the front desk to find out why, only to be informed by the hotel manager that they had checked us out of our room and had removed our personsal effects. They sold our room to another customer and now the hotel was completely full, so they had no room for us. We had to move to another hotel. The management at this hotel was completely unacceptable. I have never before been treated so poorly by any hotel in all of my many years of travel. October 15, 2014
Rated 5.0 out of 5.0 by Good stay This hotel is exactly what I have come to expect from HIE. October 15, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable Despite it's close priximity to the airport, the rooms at this hotel were very quiet. The room and bath were very clean, and the bed / pillows very comfortable. October 14, 2014
Rated 5.0 out of 5.0 by Convienent location Clean and well kept facility. Plenty of parking and close to restaurants. October 13, 2014
Rated 2.0 out of 5.0 by Marginal The property was just ok. There was a distinct smell in the hallway and my room, almost like cat urine. The room was average, but seemed clean, other than the smell. I had a hard time getting into my room after breakfast the next morning. It had nothing to do with my key, but rather the lock on the door. A small computer had to be hooked up to the lock to let me in. Normally this would not have been a big deal, except there was no manager around and I had to wait three hours before someone finally showed up to fix my lock. I could not leave my room unless I left something wedged between my door and the door frame. October 12, 2014
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