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Rated 4.3 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by comfortable and clean bed good service The food service and housekeeping staff were very pleasant. March 1, 2015
Rated 5.0 out of 5.0 by Great hotel! Staff was friendly. Hotel room was clean and comfortable. Hotel was quiet. February 24, 2015
Rated 5.0 out of 5.0 by Nice Room, Poor Internet Room was comfortable, clean, and quiet. Internet performance was terrible but if that is not a concern, I highly recommend this hotel as it is convenient, close to the airport and rental car returns with plenty of dining in the surrounding area. February 24, 2015
Rated 5.0 out of 5.0 by Very Nice This hotel staff was very nice and I had a good stay at this hotel, the Airport Van was nice as it started at 4:00AM in the morning so that was nice. February 24, 2015
Rated 5.0 out of 5.0 by Perfect for what we needed We needed the hotel for an overnight stay before a morning flight from Bradley, along with a place to park the car for our trip. This hotel provided both needs. We arrived late, and left early, so we didn't use most of the amenities. The front desk staff was very nice and accommodating. February 18, 2015
Rated 5.0 out of 5.0 by comfortable bed and great service We needed to stay for a very early flight from Bradley; returning a week later to pick up our car...There was plenty to eat and great fresh coffee at 4:00a.m. in the morning! The room was very nice, (no stale smell!) and the bed was very comfortable. Also, and so importantly to us, the staff held in a safe place my husband's cell phone for the week we were away, as he had inadvertently left it in our room...wonderful help and honesty; rare to find in this day and age. February 15, 2015
Rated 5.0 out of 5.0 by Outstanding service The overnight customer service rep., Mike, was helpful and kind to me and, as observed in the early morning hours, very courteous and pleasant to all patrons. Kudos! February 9, 2015
Rated 5.0 out of 5.0 by Great experience during Northeast winter storm I live out of my suitcase and stay at this IHG property often. It was always a good stay and I rely on reviews when I choose my stays. I stayed here 2 weeks ago during a winter storm that dumped 18" of snow and shut everything down and a drive ban was placed Monday evening and Tuesday. I got up early Wednesday to travel to the market I was working and prepared to spend a lot of time clearing the snow off my rental car. To my surprise, the hotel staff was out the day before clearing off cars. That's truly going the extra mile. The staff is always friendly here and I should write guest reviews more often than I do but I really felt it was necessary to share this experience. Great service seems hard to find lately and this goes above and beyond great service!! February 6, 2015
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