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Rated 4.1 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Excellent Staff and Clean Rooms All the staff were friendly and helpful. Nothing was too much trouble. Room and bathroom were clean and comfortable. Would stay here again. July 18, 2014
Rated 3.0 out of 5.0 by Dissatisfied I was disappointed to be charged for a curtain falling down in our childrens room when my son accidentally stood on a curtain bottom, he immediately reported it, and was told it had happened before. My husband had a look and it was obvious that this was a recurring problem. I have been a loyal customer of Holiday Inn, recently staying at You Bath hotel and a previous stay at Windsor which was wonderful welcome back to the UK, however Internet was not working on both stays at Windsor. Otherwise it was a wonderful stay and the girls were very helpful. July 16, 2014
Rated 5.0 out of 5.0 by Lovely hotel in easy reach of town A lovely hotel, with a beautiful courtyard. The staff were very helpful and friendly. The room was very clean. Breakfast was freshly cooked and plentiful. The only comment is that the mattress on the sofa bed was poor. My daughter could feel the springs when she turned over. 2 doubles would be better than a sofa bed. July 14, 2014
Rated 4.0 out of 5.0 LIved up to expectation Clean, great staff, great location, good food - all you could want. July 12, 2014
Rated 2.0 out of 5.0 by Basic hotel with good staff The hotel is quite basic Value for money is good but we would rather pay a bit more for greater comfort July 10, 2014
Rated 5.0 out of 5.0 Lovely Hotel We were greeted by a lovely freindly receptionist and she was very helpful. Our room was spacious, clean and comfortable if a little warm, as we hadn't changed the temperature on the wall. The tea and coffee was a little tucked away in the room and we didn't spot it until we left which was a shame as we do need our coffee first thing. We had to wait a long time for the one lift and wasn't made aware of where the stairs were, which we would have quite happily used. Breakfast was excellent a good choice for all, only very small critisism was that the tables weren't cleaned between guests so we had sit at a dirty table, but the lovely breakfast made up for that. July 9, 2014
Rated 3.0 out of 5.0 by Attractive,well located but watch your room allocation! Our second stay at H I Express Windsor;in our view one of the more comfortable and airy hotels in this group and well located for the many attractions of Windsor.Staff were very helpful and professional. Unfortunately our stay was spoilt by the the noise created by people in the room above ours,walking and jumping around late at night and from 5am the following morning;sound proofing was minimal and we felt very annoyed and powerless to do anything. Perhaps we were just unlucky but we will pay special attention to the room allocated to us on the next stay! July 8, 2014
Rated 4.0 out of 5.0 by A very pleasant place to stay It was good to have on-site car parking, and as soon as we stepped out of the lift into the foyer we could see that this was a well-designed, modern hotel. The staff on the desk were very helpful and courteous, and made us feel welcome. We should however have liked a bigger bed - the double seemed rather small compared with our big bed at home, and affected our sleep badly, which was a pity as we had a long day's driving ahead of us. July 7, 2014
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