Rated 4.1 out of 5 by 104
Rated 3.0 out of 5.0 by CR1000 Holiday Inn Windsor
Does some things very well, lovely air-conditioned rooms, great adult guest bathroom, breakfast and wi-fi included.
Does some things poorly, £10 per night car parking on site in addition to tour room charge. Family bathroom without a bath, inconvenient for little ones. Family room with a sofa bed as the childs bed, and a very uncomfortable one at that.
If it could iron out those few problems it would be a 5 star hotel, as it is, I would stay there again (despite the outrageous car parking fees), but as it stands the good and the bad cancel each other out to leave it at a 3 star overall.
July 23, 2014
Rated 5.0 out of 5.0 by pwd5 Best HI Express
This is the best Holiday Inn Express I've stayed in.
July 23, 2014
Rated 5.0 out of 5.0 by Ali273 Excellent Staff and Clean Rooms
All the staff were friendly and helpful. Nothing was too much trouble. Room and bathroom were clean and comfortable. Would stay here again.
July 18, 2014
Rated 3.0 out of 5.0 by Hel19 Dissatisfied
I was disappointed to be charged for a curtain falling down in our childrens room when my son accidentally stood on a curtain bottom, he immediately reported it, and was told it had happened before. My husband had a look and it was obvious that this was a recurring problem. I have been a loyal customer of Holiday Inn, recently staying at You Bath hotel and a previous stay at Windsor which was wonderful welcome back to the UK, however Internet was not working on both stays at Windsor.
Otherwise it was a wonderful stay and the girls were very helpful.
July 16, 2014
Rated 5.0 out of 5.0 by BeeBee0210 Lovely hotel in easy reach of town
A lovely hotel, with a beautiful courtyard. The staff were very helpful and friendly. The room was very clean. Breakfast was freshly cooked and plentiful. The only comment is that the mattress on the sofa bed was poor. My daughter could feel the springs when she turned over. 2 doubles would be better than a sofa bed.
July 14, 2014
Rated 4.0 out of 5.0 LIved up to expectation
Clean, great staff, great location, good food - all you could want.
July 12, 2014
Rated 2.0 out of 5.0 by Alfsdad Basic hotel with good staff
The hotel is quite basic Value for money is good but we would rather pay a bit more for greater comfort
July 10, 2014
Rated 5.0 out of 5.0 Lovely Hotel
We were greeted by a lovely freindly receptionist and she was very helpful. Our room was spacious, clean and comfortable if a little warm, as we hadn't changed the temperature on the wall. The tea and coffee was a little tucked away in the room and we didn't spot it until we left which was a shame as we do need our coffee first thing. We had to wait a long time for the one lift and wasn't made aware of where the stairs were, which we would have quite happily used. Breakfast was excellent a good choice for all, only very small critisism was that the tables weren't cleaned between guests so we had sit at a dirty table, but the lovely breakfast made up for that.
July 9, 2014