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Rated 4.2 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by We will return This was our first visit to the Holiday Inn Express in Windsor and it certainly won't be the last. We chose this hotel because it was convenient for Heathrow Terminal 5 and our off-airport car park. We will use the hotel again for the same purpose and for any other reason to stay overnight in that area. November 22, 2014
Rated 1.0 out of 5.0 by Just a joke Between my colleagues and I we have over 100 stays since this hotel opened. 1. The hotel has suffers from high staff turnover, which means the service is never better than ok...Check in and check out is always ridiculously slow. 2. Never freely offered Gold and Platinum perks. 3. Breakfast is ok for cereal & toast. 4. Rooms are ok. 5. Car park was closed for first 9 months because it floods...it still floods and you get charge £10 for privilege. However last night was the last straw, by mistake i booked 2 rooms...totally my fault. However the staff were unable to help. 1. Any chance i can move it to another night..No. 2. Given you are full... could you try and re sell to a walk in? sorry not possible. 3. Can i speak to the duty manager...i am the duty manager but the rules are the rules. We have stayed here since it openned, surely you are able to do something?? No the company rules are the rules. 4. Can I speak to the General manager. No..I can get him to call you tomorrow. Call finally arrived 3 days later!! GM apologizing for being busy, shame I had to ring 3 times chasing expecting another call back some day soon!! So far we are nowhere near a compromise that will mean we return, that will be real shame! November 22, 2014
Rated 5.0 out of 5.0 by Good value and location. This is a great hotel in a convenient location for exploring Windsor. It can also be considered as an alternative for Slough Holiday Inn. Rooms are modest but have all the essentials. I have only used for business trips and each time it has been quiet and somewhere I have been able to relax. The short walk into Windsor is a bonus with lots of great pubs and restaurants to take advantage off. November 17, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service It was a great place to stay and relax after a long flight from China... Bed was comfortable and breakfast was good. A short walk to the Castle November 16, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel in Beautiful Town. The staff was professional, well dressed and smart. They were very helpful in directing us to the castle and surrounding areas. The hotel itself was very clean and modern as were the rooms. If you are going to visit Windsor this is the hotel to stay in. Windsor Castle is a modest walk away (10 minutes). There is a Police Station located across the street from the hotel but this provided hours of amusement as we watched various people being carted in and out of the station from the comfort of our beautiful room. Probably more exciting than visiting Windsor Castle itself (which was good!). A big thumbs up from our group of weary travelers. Thanks for everything. November 14, 2014
Rated 5.0 out of 5.0 by Brilliant all round This Express Hotel is fantastic. You are made to feel welcome as soon as you check in. The friendliness and helpfulness of the staff at reception is second to none. It's nice to have a receptionist who is approachable and makes you feel like a person not another guest. Room great. Quiet, which surprised us as on a flight path. The cleaners were also polite and friendly. Breakfast good. (did miss my hash browns and bacon haha). But what was available was good.. Overall this hotel is fantastic, also in a great spot for getting into town and surrounding attractions. So Holiday Inn Windsor. Keep up the great service. Brill. November 13, 2014
Rated 5.0 out of 5.0 by Friendly, Clean and great location Stayed two nights with two other couples prior to going to Southampton for a cruise. Staff was great, breakfast was so-so. Only issue we had was our room keys kept failing. We did not have them near cell phones etc. so not sure why?? Staff was great, helpful and very overworked! November 6, 2014
Rated 4.0 out of 5.0 by Good location, quiet rooms. Well appointed hotel with easy access to M4 motorway. Spotless clean with comfortable rooms and very good acoustic properties to aid a good nights sleep. Limited parking so make sure you arrive early November 2, 2014
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