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Rated 4.5 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by GREAT SERVICE FRANCO was really a fantastic employee...friendly, helpful and really enjoys his job. He should be promoted! Thanks Franco for all your help and for your attitude! You made our stay. September 1, 2013
Rated 3.0 out of 5.0 by NIce room, good staff We were a bit disappointed. We arrived for a 2 night stay and informed the staff that we would be leaving about 4:30 am for a marathon race. they said they would try to have some cold breakfast available to us and others there for the same reason. Good thing we did not count on them. There was nothing available for us on the race morning. Night before the race, the tv lost it's signal. Tried to call the desk and after around 15-20 rings, I hung up. Went to bed early at 8:30 because no tv to watch. Monday morning went for breakfast. 2 pancake machines out of order because no batter. We are vegetarian so NO to the sausage and gravy. There were cheese omletes that were not hot enough to melt the cheese. Instant oatmeal but water not hot enough to fully cook it .No bananas because they had a busy weekend. What? Couldn't go out and buy some bananas? Macdonalds has a better breakfast. Asked for bottled water as Rewards Club Members but they insisted on us drinking the room water that was filtered, I guess. August 29, 2013
Rated 4.0 out of 5.0 by Great overall service The front desk staff have always been friendly. The girl that was there in the morning went out of her way to resolve a booking issue. I don't remember her name but kudos to her. August 27, 2013
Rated 5.0 out of 5.0 by Great facility The finest HIE we have stayed in. Suprised by the upscale facility and appearance. August 22, 2013
Rated 5.0 out of 5.0 by Great service All around great service from front desk to breakfast room. Appreciated the attention as Platinum members, and the covered parking. Thanks August 21, 2013
Rated 4.0 out of 5.0 by Great staff. We arrived early and were given the choice of a ground floor room which was ready or a room on a higher floor for which would have to wait. We appreciated having the choice, and were even shown a map so we could choose the location of the room. We opted to wait, asked for a restaurant recommendation so we could have lunch, and were given several to choose from When we returned, our room was ready. The room was a nice size, but the lighting needs to be improved. There was a refrigerator, which was handy. The air conditioner woke me up every time it cycled on. This hotel is in wine country, which during the summer, turns into a wedding Disneyland. I would have appreciated an in room safe to store valuables while attending a wedding. I used the safe deposit box at the desk, and the clerk was very nice, but it just wasn't as convenient. Breakfast was O.K., but some fruit would have been nice. Plenty of parking, but you have to drive through a very narrow garage area to get to the main lot. There are paint marks on the sides where people didn't quite get through. Overall, a nice place in a convenient location to the old town area and freeways. Helpful, friendly, knowledgeable staff. August 16, 2013
Rated 5.0 out of 5.0 by Business trip to Santa Rosa Ca. This was the first time I've stayed In Windsor Ca, while on business in Santa Rosa area. The Holiday Inn Express is an excellent value made better by the town of Windsor. The atmosphere is very friendly towards visitors and the local restaurants and bars are exceptional. I would definitely stay here again August 12, 2013
Rated 5.0 out of 5.0 by Wonderful! Great location for the wine country. Very clean. Lovely rooms. Excellent staff. August 12, 2013
Rated 5.0 out of 5.0 by Great place to stay! Spent 2 nights here while visiting the wine country. Good location. Excellent room and amenities, indoor pool, spa and jacuzzi, exercise room. Staff was really kind and helpful. August 11, 2013
Rated 5.0 out of 5.0 by August stay Excellent accommodations and staff. Easy walking distance to old town Windsor and all that area has to offer. This was not our first stay and we will absolutely be returning. August 10, 2013
Rated 5.0 out of 5.0 by Pleasant stay My husband and I were in the area to attend a wedding at a nearby winery. We found the Holiday Inn Express a great place to stay. The room was comfortable ( we were tickled with the towel shaped into a swan like on a cruise), and the breakfast was quite good.. I was most impressed with the courteous way in which one of the ladies at the front desk handled a difficult phone call. We would recommend this place to others. August 9, 2013
Rated 5.0 out of 5.0 by BEST Option, no matter how hard you look. This property is apparently fairly new, (?2006-2007?) The day was SUPER long for me and my friend. I'm looking to re-locate, have a job offer, booked my flight and hotel last minute. HEI was there for us on a super busy weekend, but accommodations were provided, thank goodness. It's conveniently located from Santa Rosa (15 minutes N on the 101,) service from start to finish was fabulous. I particularly appreciated the details, ie: the LOVELY aromatics coming into the lobby when checking in, they had super fresh fruit, water, warm hand wash towels very Zen, peaceful & comforting. Breakfast?? I hadn't seen a fresh and yummy spread like that in a super long time. I felt the staff had a sense of pride, rooms appeared clean, that's always important, and service was phenomenal start to finish. Comfort creatures all the way. I loved it so much I'm going back again this week! Thanks HEI!! Great place. August 6, 2013
Rated 5.0 out of 5.0 by Excellent Value! Room is so clean, and very comfortable bed. The location is near Highway, but no noise, very quiet environment. I strongly recommend this hotel! Oh, also thank you very much to provide the wine opener and wine glass! August 3, 2013
Rated 5.0 out of 5.0 by Great amenities and people What a treat - impeccably clean and relaxing. Staff that made you feel like royalty and catered to your every need from the front office staff to the maintenance team to the room attendants - I could not have been more impressed. The pool, spa and sauna (my favorite) were great relaxers after a long day of wine tasting. Great restaurant recommendations as well. Breakfast was perfect!!! Incredibly family friendly and our girl's loved the property as much as we did. Amazing value as well! This is the reason Priority Club continues to shine through as the premier hotel rewards program with the best properties. We will be back soon! Thank you! July 31, 2013
Rated 5.0 out of 5.0 by Very clean comfortable rooms, great Jacuzzi This was far and away the best night we spent on this getaway. The staff was great the room was also. I would recommend this motel to anyone and I will. July 30, 2013
Rated 5.0 out of 5.0 by Great place to stay We chose this Windsor HIE as a home base to tour some vineyards and could not have been happier. The staff was friendly, the room was new, and the stay was quiet. We actually extended our stay because we enjoyed the hotel so much. Will stay here again if we're ever in this part of the country. July 25, 2013
Rated 5.0 out of 5.0 by A Gem A friendly and attentive staff along with it being a really nice hotel made our stay here most enjoyable. The staff gave some very good recommendations on nearby places to visit including a vineyard map of local wineries. The small town is something out of Norman Rockwell. We happened to go to the village green on movie night and enjoyed Madagascar and ate popcorn. The kids loved it! We enjoyed wine tasting, Old Faithful Geyser and Safari West. Highly recommended. July 21, 2013
Rated 4.0 out of 5.0 by Some Parking under Cover It is a Good place to stay while visiting wine country. July 20, 2013
Rated 5.0 out of 5.0 by Always a comfort to stay here. We stay at the Windsor ca. Location a lot. We feel very comfortable there and the staff makes it worth the while with helping with all your needs. The rooms are excellent and always very clean. Breakfast is awesome and there is always plenty. Thanks Windsor for being there. July 17, 2013
Rated 4.0 out of 5.0 by Handicap Acc. room no air The air conditioner did not work for the two days we were there, although the girl at the desk did everything she knew to fix it. She also gave us a rebate on our bill, but it would have been nice to have the air conditioner working as it was during the heat wave in the west. July 11, 2013
Rated 4.0 out of 5.0 Pretty gosh-darn good! Very clean and comfortable, very comfortable bed, everything worked, towels nicely folded into goose (or were they swan) shapes. Seemed a bit pricey, but we did book last minute on a holiday weekend. Close to freeway but well insulated from noise. Breakfast, well, uh, plenty of food, more variety than many hotel breakfasts, but quality could have been a little better (hard-boiled eggs looked a bit aged). Help was very polite and helpful. Not much happening in Windsor, but Healdsburg is a great little town to visit. July 10, 2013
Rated 4.0 out of 5.0 by You can do a lot worse! The Windsor HIE is a very good place to stay. The rooms are clean, the staff is friendly and prompt. I don't know if it was because it was very hot or not, but, the free iced bottled water in the lobby was a great touch. If we go that way again, we will make this HIE a first place to stop. July 4, 2013
Rated 5.0 out of 5.0 by Super acomodations and staff We had a group of 14 couples stay at this hotel for 5 nights while touring the wine country on our motorcycles. Michelle and the staff treated us exceptional. Many restaurants and shops within easy walking distance I would highly recommend the Holiday Inn Express Windsor to anyone passing through or staying a few days. July 4, 2013
Rated 5.0 out of 5.0 by Awesome. This place was new, clean and nice. The staff was great! Loved it! July 2, 2013
Rated 5.0 out of 5.0 by Great staff & service! My wife and I stayed 3 nights at this property and it was convenient to the wine country, clean and comfortable. The hotel staff were all great and could not have been more pleasant. They went out of their way to take care of anything we needed. The breakfast was terrific and the eggs and bacon or sausage was hot. I would definitely stay at this Holiday Inn Express again. June 19, 2013
Rated 4.0 out of 5.0 by great location and setup very surprising for an HI express. it matches the ambience of the wine country June 3, 2013
Rated 4.0 out of 5.0 by Senior couple road trip Corner room, a bit noisy with traffic and kids in the morning. May 25, 2013
Rated 5.0 out of 5.0 by I live in wine country and stayed heare for my aniverersy I stayed hear for my anniversary and only live about 20 minutes north of this property . this hotel was very nice clean well laid out plenty of parking but none for the big rigs. which i drive for a living so im always looking for that. but no big deal. the staff was very helpful and pleasant this hotel is located close to down town and it is very easy to explore wine country from there but it is not right down town so you will have a quiet evening of sleep a great pool and hot tub and a sauna. and this hotel is absolutely on the top end of the holiday inn quality level that is a very high standard throughout the brand I stay in a holiday inn weekly for my job and I keep an eye out for there sign I does feel like home away from home.. I would not stay any were else at twice the price. May 14, 2013
Rated 5.0 out of 5.0 by Excellent facility and close to town center. We only stayed one night, but the accommodations were excellent, the staff was very helpful with recommendations. The facility was very clean. May 7, 2013
Rated 5.0 out of 5.0 Wonderful Second visit to this hotel in 2 months. Both times our rooms were clean, comfortable and spacious. The staff is just wonderful - very helpful and friendly. If given the chance I would definitely stay in this hotel again. May 3, 2013
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