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Rated 4.2 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by Very clean The room was very clean, quiet, and comfortable. Great location for visiting anywhere in the area. October 7, 2015
Rated 4.0 out of 5.0 by Good place to stay near the hospital Stayed for 6 nights. Wonderful friendly staff. Free shuttle bus to anywhere in town was really convenient. Beds comfortable – I liked the soft and firm pillows. Microwave, brewer, fridge present. Breakfast was average. Laundry room available. Wifi was fast. 10 minute walk to hospital, some clinics just across. Lots of food stores and supermarket next to hotel. Free cookies from 3-6pm were delicious. Free flow of tea and coffee, apples, cookies in the lobby October 6, 2015
Rated 5.0 out of 5.0 by great convenient stay convenient and comfortable stay. Close to downtown. Friendly staff and will meet customized needs. October 6, 2015
Rated 1.0 out of 5.0 by Awful room conditions -- did the staff really care When booking my stay I requested room 424 or an end room. Upon check in neither request was honored. I was given one room and going in the room it smelled of mold/mildew. The bedside lamp on the right did not work. The bathroom look like it had had a bad bad paint job and as if some plumbing work had been going on. The floor was covered in hair. The shower wall had hair on it as well and in the bottom of the tub. I called to the front desk and she said you can move or they could take care of the issues in the morning. My thought -- Who would want to stay in a dirty room and a room that smells. I went to the front desk to change rooms. It was 3 ladies behind the desk one appeared to be a supervisor. They offered to give me points for the inconvenience and the room being the way it was and I was OK with getting points back. I get to the second room and the bathroom also looks to have had a bad bad paint job and as it there is or was plumbing working going on that the hotel has done a terrible job of covering up. Here it is 10/3/15 5 days from check in and no one had put any point back for the inconvenience of that awful first room. I stay here about once a month I had not been in awhile due to work but I am not sure if I will be returning to this Holiday Inn Express when I do come back to the area. The friendly faces that I once use to see when I first started coming here I no longer see and the new faces are not as friendly. I would like to see the points that I was promised or even my entire points back as this was not a great stay at all. October 3, 2015
Rated 5.0 out of 5.0 by great staff average hotel but wonderful staff. I came in very late, tired and cold. They were efficient and very friendly. October 2, 2015
Rated 5.0 out of 5.0 by Excellent Staff was super friendly, room was clean and quiet and location was right off the interstate. September 30, 2015
Rated 4.0 out of 5.0 by Good for Wake Forest Old Property showing its age. Friendly Staff though! September 28, 2015
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