Rated 4.5 out of 5 by 15
Rated 5.0 out of 5.0 by DarM Nice hotel & close to restaurants and hospital
I choose this hotel because it was close to the Wake Forest Medical Center. The hotel has a shuttle and will take you anytime to the hospital which saves you on parking and is much faster. The staff is very nice and was helpful. I liked getting a free newspaper every morning and the breakfast bar had a good variety. The hotel is new/updated looking and the room was nice & clean. I was very pleased with my stay and would recommend this hotel.
May 6, 2013
Rated 5.0 out of 5.0 by Dutch222 Customer Service
Rick, who was working the reception desk did an outstanding job of handling a very busy time and making sure we felt welcome. I travel over 150 nights/year. Rock was outstanding.
April 19, 2013
Rated 5.0 out of 5.0 by pawlet Great Stay
Fast Check-In, Friendly and helpful front desk, clean room. No complaints.
April 14, 2013
Rated 5.0 out of 5.0 by HotelDiva Great Experience
Excellent staff, very friendly and inviting atmosphere.
April 14, 2013
Rated 4.0 out of 5.0 by Simone828 Average Service
One morning the water was out of service and I was late to attend a meeting.
Other than that once incident I enjoyed my stay.
April 12, 2013
Rated 5.0 out of 5.0 by Catherine31 Great service and comfortable, clean room.
Would definitely stay here again. Staff was very accommodating to my need to correct items on receipt. Room and service great.
March 27, 2013
Rated 4.0 out of 5.0 by Starcruiser Good Stay
Check-in when well even though the clerk did not recognize me as a priority club member. This hotel is close enough to downtown Winston-Salem and many restaurants. Our room was on the 5th floor and was clean, comfortable, and quiet. We enjoyed our stay. Most of the staff seemed to be friendly and inviting to talk with. Didn't get a chance to explore the new lobby but it looked really good when you walked in.
March 23, 2013
Rated 4.0 out of 5.0 Excellent property. Staff.....eh.
The property and the rooms are nice and new. The entry way is really nice. The location is excellent, right next to the interstate.
The light switches were very dirty and there were cobwebs on the ceiling. Everything else was clean though.
The person that checked me in did not address me by name nor did she recognize my membership status. They had a wheel to spin to either get 200 points or a snack bag, I wasn't given that opportunity.
The front desk staff later that night did get a cab for me in under 15 minutes (that same cab took 1 hour to pick me up to return to the hotel, so always have the hotel call the cab companies).
March 8, 2013