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Rated 4.0 out of 5 by 120 reviewers.
Rated 4.0 out of 5.0 Close to downtown The hotel is located less than 10 minutes from downtown Winston. There's a phrmacy, grocery store and rstauraunt within a 5 minute walk. October 28, 2014
Rated 2.0 out of 5.0 by Service request ignored Good and bad stay. Bad outweighs the good. First, got to the hotel around 2 pm. Asked about a room, expecting one of two answers, room is ready or room not ready yet. The person behind the counter pointed to the sign and said 'check-in isn't until 3 pm. Very condesending. And never recognized as Platimum member. Second night the toilet started leaking at bottom, fillng the bathroom with water. Called the front desk and they were quick about getting me a different room. (good). However, in the morning the shower was either hot or cold. No inbetween, couldn't really shower. Told the front desk and went to work. Next morning, same thing, nothing had been done. When I checked out, they finally recognized my status and offered 1500 points for my problems. Over all, not a good stay. October 27, 2014
Rated 4.0 out of 5.0 by Better then Expected Consistent is the best way to describe this property. While I have stayed at properties that were better overall, staying here on a regular basis this property is consistently a good experience. October 27, 2014
Rated 5.0 out of 5.0 by CLEAN I have stayed at this property on several different occasions and have been impressed with their servic and attention to detail. I would reccommend this site to my friends. October 27, 2014
Rated 4.0 out of 5.0 by Staff always cheerful Great, handy to grocery stores and a couple of local restaurants for a quick dinner-perfect after a busy day. Breakfast is very complete and facilities and eating spaces are very clean. The lobby could use a freshening up. The elevator is really scary-it is slow, noisy and seems to hesitate between floors. The room is fine-housekeeping keeps it very tidy and clean, but it needs a refresh badly. The air con is missing the cover on the panel by the window-loud and noisy if you try and turn on air con. Sheers on windows are OK but at night lights from the plaza are bright and the heavier window covers are for show-not functional so they do not block light. plastic cups are the worst. Squishy and plastic threads fall off them into your drink. Ice bucket and machine are excellent. Bathroom wallpaper is peeling-toilet does not flush very well. Towels were good and plentiful. Lots of pillows Ok. Carpet in room is just plain nasty-I have been coming here for several years and the carpet just keeps getting worse-I do not take off my socks. Please change it as it would make a huge difference-HUGE-it is brown and orange stripes-It may have been here since the seventies-time to say goodbye. I will keep coming back for the High Point market-your staff is great, but the carpet has to go.... October 23, 2014
Rated 5.0 out of 5.0 by great service Excellent. It was very nice to have a meal that I could eat that had nutritional items that I need because of health issues in eating. Most importantly, I was treated so wonderful by the staff and this meant so much. With my husband in hospital and my constant concerns about him, the staff that knew me from before, were caring about my spouse and my health issues also . Thanks for everything. October 21, 2014
Rated 1.0 out of 5.0 by room cleanliness Had very bad smell. Toke staff 15mins to find TV remote, Bed was to soft in the middle- look like old matters. October 20, 2014
Rated 5.0 out of 5.0 by Made us feel like valued guests We will stay at this property again in the future because of the attention of the friendly staff during our short stay. October 17, 2014
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