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Rated 4.2 out of 5 by 366 reviewers.
Rated 1.0 out of 5.0 by Watch Your Bill Hotel was clean except a soda bottle left in our trash can. Hotel tried to charge us 3 and a half times the amount we were promised when we reserved. Due to this dispute we had to check out after one night of a three night stay. General manager was horrible in resolving this issue. Corporate guest relations did work to resolve the issue. June 27, 2016
Rated 5.0 out of 5.0 by Comfortable As always, we appreciate the IHG hotels. This location was great with lots of choices for local dining nearby. With a minor housekeeping mishap in the bath, we had a very comfortable and restful stay. The staff could not have been more accommodating. June 27, 2016
Rated 4.0 out of 5.0 by Excellent location A decent value. Very convenient location. Great breakfast menu. June 24, 2016
Rated 4.0 out of 5.0 by Enjoyed our stay The hotel is very nice. The staff was helpful and friendly. The location is wonderful. Had a slight issue with housekeeping, but it was rectified quickly. Other than that, my family and I will be staying there again come next year when we attend our yearly convention. June 24, 2016
Rated 5.0 out of 5.0 by Another good stay This is a well maintained property. There were a couple of minor issues with the room, but when I told the staff the next morning, they wrote them down. I am sure they will be fixed. The only change I would make would be more breakfast choices for low carb eaters. Bacon, eggs other than scrambled, etc. Also, the hall air conditioners on the far exit from the front desk leaked condensation water which drips on people entering the door. Some sort of diversion device would remedy this situation. June 23, 2016
Rated 5.0 out of 5.0 by Excellent Stay This is a very inviting property. I have stayed here several times and have been very pleased every time. The only thing that could be improved is the rear entrance. I found it very uninviting with the trash can and ash tray right there. I think this receptacle should be placed a little further away from the entry way. I have never used this door before and I think it detracts from the cleanliness of the property. June 22, 2016
Rated 1.0 out of 5.0 by Mold My room contained mold in the bathroom and it caused me to have an allergic reaction. The room was re-rented the next day without repairing the mold issue. The ac did not work in the next room. No concessions were offered despite the swelling to my face and hands caused by the mold. June 22, 2016
Rated 5.0 out of 5.0 by Overnight business stay Great service, nice room. Will book here again when staying in Winston-Salem June 20, 2016
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