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Rated 4.1 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Winston Salem We had a family member admitted to Wake Forrest Baptist Medical on our way home from vacation. This Holiday Inn was a perfect location and great property. I took one worry away from us during this time. June 21, 2014
Rated 2.0 out of 5.0 by stay The stay was fine, but no assistance when they realized no military discount was given. Very disappointed June 19, 2014
Rated 3.0 out of 5.0 by Not the best Stay Clogged toiled, slow elevator (really slow), broken fitness center lock June 18, 2014
Rated 5.0 out of 5.0 by Nice place From our stay in Jacksonville, NC it was good to be in a room you'd expect it to be , for the price, CLEAN AND COMFORTABLE. Thanks you did good on bringing us back to Holiday Inn Express. June 13, 2014
Rated 5.0 out of 5.0 Good place to stay Convenient and clean with good breakfast and courteous staff. June 2, 2014
Rated 5.0 out of 5.0 by Job Interview Not knowing the area, I was looking for a hotel that was clean and central to the area. This one was perfect; easy to find; the wait staff were very helpful with directions; and on top of that - I got the job! June 1, 2014
Rated 5.0 out of 5.0 by Picking up my daughter from college This is my second stay at HIEX .....each time have been a great experience...the rooms are very clean and the breakfast is very plentiful......after helping my daughter pack we where very tired so we stayed overnight at HIEX....I WOULD TRULY RECOMMEND THIS HOTEL TO MY FAMILY AND FRIENDS....This is my home away from home when we visit our daughter during her junior and senior year at Salem college.....JUST LEAVE THE LIGHTS ON:) May 20, 2014
Rated 5.0 out of 5.0 by Bed and front desk The two boys that checked us in were very nice and helpful. Also our bed was very comfortable. May 20, 2014
Rated 5.0 out of 5.0 by Executive Board Secretary The stay was wonderful! My Head Bishop and the rest of our evangelistic team enjoyed our stay from start to finish! I highly recommend this site. May 4, 2014
Rated 5.0 out of 5.0 by NICE STAY The hotel is convenient if you're in the WS area. The staff is very thoughtful and the room we had was nice. April 24, 2014
Rated 5.0 out of 5.0 by Outstanding overall I have stayed at this facility numerous times. It is a superb location and the facility is Outstanding. Highly Recommend. April 5, 2014
Rated 5.0 out of 5.0 Great Stay We had great Stay. Front desk personal was very accomodating brekfast was awesome. Thank you So much for The wonderful stay. April 1, 2014
Rated 5.0 out of 5.0 by Very nice! Very pleasant atmosphere, service, room, and will gladly return and recommend! March 24, 2014
Rated 5.0 out of 5.0 by excellent experience We had a fantastic experience at this HIX. The staff is to be commended for their ready help with questions as well as checking on our comfort. We will continue to use this HIX whenever possible, February 2, 2014
Rated 5.0 out of 5.0 by staff service The gentleman working the front desk was very receptive to our comments. When we arrived at the hotel at about 8:00 in the evening and had checked in, we noticed that all the free cookies were gone. The gentleman at the desk not only offered to make a fresh batch, but also to call our room and let us know when they were ready, which he did. This may have been a small thing, but it made us feel welcome. Cookies were warm and delicious. Great staff service. January 2, 2014
Rated 4.0 out of 5.0 by Remodeled The facility was well remodeled. The breakfast space is roomy and the food well prepared. Great desk staff! January 1, 2014
Rated 5.0 out of 5.0 by Clean Hotel and Friendly Staff Great place to stay! Clean, comfortable hotel with great breakfast. Desk staff were friendly and polite. Decent workout room. Will stay here every time we need a place to stay in Winston-Salem! December 29, 2013
Rated 5.0 out of 5.0 by Very pleasant staff. The staff was so helpful and very pleasant. The price was great. I enjoyed my visit and would recommend my friends. December 22, 2013
Rated 5.0 out of 5.0 by Couldn't ask for more... This was my first time at this hotel, and I must say, I was very impressed. From the time I arrived, welcomed by the friendly front desk staff and the smell of freshed baked cookies, I knew I had made the right choice in booking here. The entire staff was very friendly, helpful and went out of their way to make my stay as comfortable and enjoyable as possible. Thank you again, I will return the next time I am in the area. December 16, 2013
Rated 5.0 out of 5.0 by Great Place to Stay Would definately stay here again. Great Staff and Great Stay. November 25, 2013
Rated 1.0 out of 5.0 by Really poor quality and service This is really two hotels sharing the same building. I bet the quiet side is fine. I did not stay on that side so my review is about the other really bad hotel. As noted in previous reviews, one side of this hotel faces I-40 and is very noisy. I was a little worried when we got in our room but I figured the windows were appropriately sound proof. They are not. This is a major trucking route and the night sounds are really loud. If the windows had been opened, the noise levels would not have changed; it was that bad. I went to the desk at midnight to see what could be done and the desk person did start to move me to another room. Unfortunately, the other person I was with was able to sleep (my bed was by the window) so I would have had to wake him up and then move our gear. I asked if I could just sleep in another bed but I would had had to pay for that. My favorite part was when I was told that nobody every really complains about the noise. I guess the staff are instructed to lie to the customers. I considered sleeping in the lobby but figured I would get kicked out of there as well. When I returned at 3am (I had nothing better to do) and asked to speak to someone who could make a decision the staff person said he would not wake her up. HeThank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry our hotel was not able to meet your expectations. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show you how great our hotel is.r precious sleep was certainly more important than anything. Apparently, in this hotel, it is perfectly appropriate to take your customers money and not even provide the basic service of a reasonably quiet room. I wondered why I was not given the quiet room in the first place. There were certainly available rooms but realized that since I am not a member of any of the groups (platinum, gold, etc) that I am not really a worthy customer. It is perfectly fine provide nothing to people like me because, that's right, we are not as good as the club members. It is clear there is a problem with the sound and the hotel is aware of it and they have decided to continue to take our good money, well because they can. In one of their responses below, they even suggest that you ask for the quiet rooms. That's right, because they are not going to take the responsibility to do the right thing. It's more fun and cheaper to just write a form reply that goes like this... "Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry our hotel was not able to meet your expectations. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show you how great our hotel is." Look!, I wrote the reply for you. November 5, 2013
Rated 2.0 out of 5.0 by Must clean rooms Bathroom had a used towel hanging up on shower curtain. Used bar of soap on the bathroom counter next to sink and also one in the shower. It looked as if the bathroom was never even cleaned. I got the last room of the night or I would have changed rooms. New towels and soap were placed in the bathroom but it was not cleaned completely. October 28, 2013
Rated 1.0 out of 5.0 by NOISIEST HOTEL EVER Of the hundreds of hotels I have stayed in the Holiday Inn Express on Peter Creek Rd in Winston Salem, NC is the noisiest hotel ever. This hotel is build along side an interstate and the noise from the traffic is inescapable. There were times when the windows of our room vibrated from truck traffic. Why a hotel would be built at this location without a minimum of installing doubled glazed windows is a mystery. To be fair, the property was clean, the staff was courtesous and the breakfast offerings were good but these are secondary to why one stays in a hotel. If you main goal is a good night's sleep I would strongly advise that you skip this location unless you bring ear plugs and Amibien with you. Unfortunely we had pre paid a three night stay there while attending a convention and our room could not be changed due to total occupancy. October 24, 2013
Rated 3.0 out of 5.0 by Overpriced for where it was located Although the staff was very nice, I would not stay here again. If you stay on one side of the hotel - the interstate traffic is very loud - which may explain why they had the AC on. The room was very nice and clean. Although they had a nice tv - they did not have movies that you could rent. I would not typically watch tv but there really is not much to do in that area. You are basically surrounded by highways. The other inconvenience was that you had to constantly be pulling U turns in order to get into the property. It was very expensive as well. October 23, 2013
Rated 4.0 out of 5.0 by Very nice stay! The place was nice and comfortable. The staff was great and helpful over all nice experience. Definitely would stay again!!!!! October 21, 2013
Rated 3.0 out of 5.0 by Not Valued The check in experience was excellent, the room nice and comfortable. I was attending a VERY special event being WSSU's homecoming. When I returned Friday evening/Saturday morning, the surveillance monitored parking lot was full. I noticed there was an SUV with a trailer parked across 4-6 spaces. When I went inside to make the front desk aware, I was informed by BILLY that the guest had $25,000 worth of equipment on his trailer and the HE had instructed him to park under the cameras. I let him know that I was displeased and that the overflow in the vacant lot next door was not as safe as the parking lot. He stated that "all parking was at own risk" and that further validated my displeasure for not making the person with the oversize vehicle park there. When I woke later that morning, I noticed that only 4 cars including mine was parked in the overflow. WE could have parked in the lot with the cameras had this person not been allowed to use most of the parking for his equipment that is valued less than my vehicle. This encounter managed to lower my initial positive impression of the property. Oversized vehicles should be parked in the vacant self storage lot. October 16, 2013
Rated 5.0 out of 5.0 by Great location and environment One of my favorite Holiday Inn's in N.C. Not too big but quiet since in a not too busy area. October 11, 2013
Rated 2.0 out of 5.0 by Interstate Noise and below standard breakfast The location has TREMENDOUS traffic noise and sits by an ugly ugly open auction site. The breakfast food is minimal. No fruit out when I arrived. No tea bags. Priority club welcoming gift - A bottle of water only! Toooooo funny! Positive - plenty of towels and they had real creamer instead of the powder junk. I can stay elsewhere and I will on my next visit to Winston Salem. October 7, 2013
Rated 3.0 out of 5.0 by Loud & thin walls The room itself was very nice, however the walls were paper thin. I could hear neighbors and the interstate much of the night. The staff was just going through the motions of greetings and were not very welcoming. The check-out clerk did not acknowledge or speak to me. The "hot" breakfast had a can of sausage and gravy beside some stale biscuits, and scrambled eggs with a sheen atop them. Considering the other options in this part of Winston-Salem, this was a better option. I'd recommend staying at the Clemmons location though for a better night's stay. October 7, 2013
Rated 5.0 out of 5.0 by Clean and friendly loved our stay! comfortable beds and rooms. nothing to complain about. October 1, 2013
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