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Rated 4.2 out of 5 by 94 reviewers.
Rated 4.0 out of 5.0 by Pleased Overall it was a good experience. I was there for death in family and was treated nice by the staff. Only thing I can complain about is I never got my reward points for staying there this time and the times before so if you don't care about your reward points it is great place to stay. September 11, 2014
Rated 5.0 out of 5.0 by Just what I was looking for... Drove from Michigan to Winston Salem to help my sister move. Arrived at hotel after 3am and was quickly able to check in and get some sleep! September 11, 2014
Rated 5.0 out of 5.0 by short and nice experience It was a very nice short stay whiel visiting family, all the staff was very pleasant with a great smile September 11, 2014
Rated 5.0 out of 5.0 by Training Trip Great hotel to stay when traveling on business - Great service by staff members from check-in to check-out. Comfortable beds and dark room for a good night's sleep. Good breakfast to get you going in the morning. As noted, staff members were great during my visit. September 5, 2014
Rated 1.0 out of 5.0 by Overcharged Upon arrival was informed that I had reserved 3 rooms online. Whatever. Charged for 3 rooms on first night. Spent a lot of time on phone and talking to manager- waste of time. September 3, 2014
Rated 2.0 out of 5.0 by Not the usual HIE, in a bad way The workout room smelled like a litter box. The room smelled musty. I couldn't fix it as the windows don't even crack open. The curtains were stained. Everything else was the usual quality I expect from Holiday Inn Express. The front desk contacted maintenance for us as we checked out. She said "I don't know why it would smell. We just had our health inspection." We didn't really complain. We just know we would not come back to this location. September 2, 2014
Rated 5.0 out of 5.0 by Excellent hotel and friendly service Very comfortable and clean hotel. Would recommend it highly. September 2, 2014
Rated 5.0 out of 5.0 by Exceptional service, comfort, and food This place is easy to get to and easy to get back in the Interstate. It is close to lots of restaurants and the Hanes Mall. Brandon and Michael were very helpful and went out if their way to make my stay extraordinary. Thanks guys!!!! I'm Really funny about beds and I checked these out with a fine toothed comb. The beds, sheets, and towels were very clean. The breakfast bar in the morning was well maintained and had a good variety for the breakfast eater. Great stay!!! August 30, 2014
Rated 5.0 out of 5.0 by Very comfortable. Everything was as expected at a Holiday Inn standard. Decent clean room, good parking space, etc. August 29, 2014
Rated 2.0 out of 5.0 by Visit with Daughter On a visit to Winston-Salem to visit my daughter we stayed at the Peters Creek HIE because she had recently moved to the "other side" of town and it was near her residence. The room was generally clean but showed some wear and I could live with that. But the hotel has listed that wi-fi was available and we were in room 107 and once we walked out of the lobby we had NO wi-Fi service. We tried our phones and laptops and I could not access needed emails and communication with my students who take my classes. We talked to the gentleman at the front desk 3 times and all he did was give us the pass code and did not provide us with a solution. Then at breakfast the attendant shut down the some of the breakfast items at 8:25. There were still people trying to get breakfast items but selections were minimal. WE will stay on the other side of town in the future!!!! Plus the location is in a ROUGH part of town. August 25, 2014
Rated 5.0 out of 5.0 by Great Service We've stayed at this hotel a number of times (bringing college kid into town) and the primary reason we stay here is the staff. The front desk people are very polite and professional but friendly and personable as well. This particular stay was for two nights. During our first morning there I left my purse draped on the chair in the breakfast area. I realized my mistake just 15 minutes later when we were parked and ready to spend the day on a local college campus. I called to verify I'd left it there and the woman immediately identified it and said it was already locked up in the back. Had this been any other hotel I probably would have run back to get it. But we were on a tight schedule; I didn't really need it immediately, and I KNEW it was safe where it was. The room was clean and quiet and I expect to stay there quite a few more times in the course of my son's college experience. August 22, 2014
Rated 5.0 out of 5.0 by Great place for business The staff here at the Holiday Inn Winston Salem are an awesome staff that know me by first name now and have everything ready for when I check in. This property is first class! August 22, 2014
Rated 4.0 out of 5.0 by Enjoyed my stay! I thoroughly enjoyed my stay at this location. the room was very comfortable and adequately supplied. The back of the hotel where I had to park was in need of some lights replaced. Other than that issue I would stay here again! August 21, 2014
Rated 5.0 out of 5.0 by Great room and friendly staff Rooms were very clean and quiet. We had just driven 16 hours and we were tired and hungry. We asked the night manager where he would suggest eating and we tried it, it was delicious! Breakfast in the morning was awesome! Thank you for the great night stay! August 19, 2014
Rated 5.0 out of 5.0 by great place to stay The staff was very helpful in giving directions to local restaurants and providing a map and listings of area restaurants. August 18, 2014
Rated 5.0 out of 5.0 by Great Stay at HIE I had a great stay at the Holiday Inn Express. I enjoyed my stay. I slept like a lamb. The only complaint I have is someone was smoking in a non-smoking hotel, and that should never happen. Otherwise the food was so good, and we were treated very well. August 18, 2014
Rated 5.0 out of 5.0 by Very happy with stay. The room was very large and we felt like you really cared for us. The night front desk person was very friendly and our needs were met. August 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. The front desk staff was very helpful. I had no problems going to sleep. The kids had great time at the pool. July 31, 2014
Rated 3.0 out of 5.0 by Our stay was satisfactory.. The rooms are extremely clean and we fetl very comfortable. However, the staff could have been more courteous. We were treated like we were a bother anytime we needed anything. July 28, 2014
Rated 3.0 out of 5.0 by extra charge for roll away there is extra charge at this hotel for rollaway bed I had never been charged extra for rollaway before very disappointed July 23, 2014
Rated 3.0 out of 5.0 by Unfriendly staff, poor temp control in room, difficult to rest at night I've stayed at many Holiday Inn Express hotels in the past few years while traveling for business, and this was the worst of my experiences with this brand. Will not stay here again. July 16, 2014
Rated 5.0 out of 5.0 by Very clean, freindly helpful staff My favorite place whenever I am in Winston Salem. Rooms are very clean and up to date. Staff goes out of their way to help make your stay comfortable. July 13, 2014
Rated 4.0 out of 5.0 by nice hotel, convenient to I-40 and downtown Hotel was nice. Nice outdoor pool. Room was good. Convenient to downtown ballpark and I-40. July 2, 2014
Rated 4.0 out of 5.0 by Fits the Holiday Inn Express Model I travel frequently and try to stay at Holiday Inn Express because I like to know what to expect when I check in and how the amenities in the room will be. The biggest critique I would have is the breakfast is the same breakfast I had last year. The menu has not changed. The meals are the one area a little variety would be great. I would, however, stay with Holiday Inn Express again. July 1, 2014
Rated 5.0 out of 5.0 by Great staff and beautiful rooms This was our second stay at this Holiday Inn Express and it was as wonderful as our first. We came down for a funeral and were treated with great respect and kindness. You can't beat the breakfasts served daily and the salt water swimming pool. I think this hotel deserves a 5 star rating June 26, 2014
Rated 4.0 out of 5.0 by Feeling of comfort and home Stay here monthly and the accommodations are always consistent and you do have any surprises. I always feel safe and sleep great. June 24, 2014
Rated 5.0 out of 5.0 by Winston Salem We had a family member admitted to Wake Forrest Baptist Medical on our way home from vacation. This Holiday Inn was a perfect location and great property. I took one worry away from us during this time. June 21, 2014
Rated 2.0 out of 5.0 by stay The stay was fine, but no assistance when they realized no military discount was given. Very disappointed June 19, 2014
Rated 3.0 out of 5.0 by Not the best Stay Clogged toiled, slow elevator (really slow), broken fitness center lock June 18, 2014
Rated 5.0 out of 5.0 by Nice place From our stay in Jacksonville, NC it was good to be in a room you'd expect it to be , for the price, CLEAN AND COMFORTABLE. Thanks you did good on bringing us back to Holiday Inn Express. June 13, 2014
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