Rated 4.2 out of 5 by 181
Rated 5.0 out of 5.0 by MA13 MAMU
Suite was very clean, nice and spacious. Was weird that it was cheaper than a single King or double queen and that is why I booked it. I will say that the insulation with the floor above is poor; I could hear them walking around which was a bit annoying but overall it wasn't a big deal. I would stay here again especially if I could get the same price for the suite. Very good value for the Dells area.
September 18, 2014
Rated 5.0 out of 5.0 by Traveler919191 Great choice in Dells
This hotel is in a perfect location in Dells. It's a block away from Uno's Pizza and other waterparks. The staff is very friendly and attentive. The best part of this hotel was the indoor pools. There are two decent size indoor pools (toddler/adult) and two outdoor pools (toddler/adult). We only used the indoor pools as the outdoor ones were closed during this time of year (past labor day). The toddler pool has 4 slides which are perfect for 1 to 3 year olds. There is one large slide for adults and its quite nice. It's not your amusement park style ride but good enough to have some fun. The temperature of the water is perfect in the both pools. Hotel is not crowded like other water parks so that was a plus when you have infant/toddler.
September 17, 2014
Rated 5.0 out of 5.0 by emily8888 Great Experience Here
We had a great stay here, the staff was friendly, great continental breakfast, and very accomodating!
September 16, 2014
Rated 2.0 out of 5.0 by Boiler Bob Bad Experience
Day 1 Toilet stopped up then overflow because tank stopper not working. Water run into room below. After shower tub has 12 inches of water.
Day 2 Requested help from night clerk to remove Closed Captioned from TV. Was told this was a TV Channel signal and can't be removed. Decided to wait and until morning crew came on duty.
Day 3 Reported refrigerator stopped working and CC needed to be removed from TV. While at breakfast it was reported CC removed and refrigerator working. Arrived back in room late afternoon, refrigerator working but CC still on TV. Called desk and maintenance arrived with detailed instructions to remove CC
Day 4 Refrigerator frozen and room not cleaned. Gave up at this point, no additional help requested.
Comments: Room was to be King Executive".
Sofa is behind wall separation from bedroom facing sink and refrigerator. Could not host anyone from the group traveling with us.
My company averages 100-125 days a year at HI. This has got to be the most unpleasant experience I've had in the past 40 years.
Will I stay at this HI again? NO!
Will I recommend it to anyone? NO!
Was the room worth the points and money used? NO!
September 15, 2014
Rated 5.0 out of 5.0 by iowafarmer Pleasant atmosphere
NIce room with microwave and refrigerator, king size bed and sofa. Pleasant atmosphere and friendly staff.
September 15, 2014
Rated 4.0 out of 5.0 by Jackfrogy Very Nice Property
Nice area great facility, very easy to find. the Hotel was in a very convenient location.
September 14, 2014
Rated 4.0 out of 5.0 by BLK MAJK business trip
the breakfast was very good and the overall stay was ok, Lots to do in the area so this hotel must compete with lot of other choices.
Value for room was fair not great my opinion.
September 10, 2014
Rated 4.0 out of 5.0 by tool kit good service
even though it was a short stay, it was a very good hotel. I did not know it was that big. I will be back to stay again. Hope that it will be for a longer stay. The only thing was that theire was no chair at the desk to sit and work on the computer if need to do so. But overall good service. Will be back.
September 6, 2014