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Rated 4.2 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by WI Dells Great place to rest your head after long hours at the office. Hot tub to unwind or room of October 14, 2014
Rated 1.0 out of 5.0 Disgusting Hotel, Snobby Staff and Lousy Place to Stay We book the presidential suite and it was the most horrible room and experience that we have ever had. After coming back from Florida, we book this hotel and show up and the staff starts out by being smart mouthed and snobby. We were sunburnt and tired from our week inFlorida and the staff just wanted to be as off putting as possible. We finally get to our room which is the Presidential Suite and we almost gagged with the smell of chemicals coming from the carpets. We enter the room and I go downstairs to talk to the staff about the smell and they tell us that maybe we should drive around for awhile and let it disperse. They inform us there is nothing they can really do. We decide to head over to Uno's Pizza and we stay there for over an hour. We come back to the room to rest and discover only one TV out of four works and when we call down to the front desk, they tell us that they don't have anyone on staff to handle the problem right now. We decide to go to bed and we discover that the bed leans from an uneven floor. Now this is after we have discovered the carpet throughout the suite is stained beyond belief and there are literal divests in the floor that you can stick your foot in and trip over. I go into the bathroom to use the toilet and it makes the loudest groan when I flush that it sounded like the toilet was going to fall through the floor. So we finally get in bed and we keep hearing this loud music and realize it is coming from the front desk which this room is right over with nice windows so that sound can come through at all points in the suite. We call the front desk ad are informed that this music will be staying on all night and the best that will happen is that it can be turned down...................did not get turned down. We finally have enough around 4am and decide to check out and guess what???? Not a single person to be found. I have tried to call the manager several times and he has never responded. Check out the pictures of the place I post on here. Oh and by the way, we are platinum IHG elite members and we know hotels, this one is horrible. October 13, 2014
Rated 4.0 out of 5.0 by Nice. Nice place. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn October 9, 2014
Rated 5.0 out of 5.0 by Great experience The hotel was nice and clean. Good accomendations for the price and location. Will stay again. October 9, 2014
Rated 4.0 out of 5.0 by Informative and helpful employees in all areas. Great place to visit. We visited the first part of October so there were little to no crowds and lots of opportunities to visit and do all the outings we planned. October 8, 2014
Rated 4.0 out of 5.0 by Nice Hotel This hotel is in an area of Wisconsin Dells that is easy to get to everything. We were able to check in early. The hotel was clean. My mattress was extremely uncomfortable. My wife had no issues with the mattress on the other bed. Would prefer the bathroom sink to be inside the bathroom, not separate from it. October 4, 2014
Rated 4.0 out of 5.0 by Up to Standards Exactly what I expected when staying at Holiday Inn Express, consistent with the brand. The bathroom could have been a little cleaner, but I was not disappointed by my stay as a whole. October 1, 2014
Rated 5.0 out of 5.0 by Great Stay ! The location is great and the rooms are up to date. For the price it is a great value and the staff was friendly. September 29, 2014
Rated 4.0 out of 5.0 by Fine overnight stay Hotel is clean and comfortable. Parking is a little weird. Carpets in the hallways are....loud. Louder than most hotel carpets. Interesting though. Staff is very friendly, polite, and helpful September 26, 2014
Rated 5.0 out of 5.0 by Cozy Room We have stayed at this location before and always have had a really good experience. The rooms are clean, the mattress very comfortable, and a variety of pillow firmness to pick from. The TV had a great clear picture. September 25, 2014
Rated 5.0 out of 5.0 by Excellent weekend in the Dells Great hotel, located right off the interstate, plenty of eating places. Nice clean room, great staff! September 24, 2014
Rated 5.0 out of 5.0 by Welcoming and Attractive Inn My wife and I were touring Wisconsin last week and had booked a two night stay at a hotel in Reedburg. We were so disappointed in the hotel because of the strong musty smell of the entire building and room. I booked the 2nd night of our stay from this musty room at your Holiday Inn Express. My wife has severe health issues and we decided we could not stay a minute longer after we had been there for 30 minutes. We checked out immediately and followed GPS to your hotel. The GPS was not accurate so I called and spoke with your front desk clerk Jaque (female). She gave us directions. Upon arrival she was very friendly and helpful. We told her of our experience and that we were a day early. There was room at the inn and she gave us the same rate as our reservation . She turned a disastrous day for us into a happy one. Your facility was beautiful both inside and out and we enjoyed watching families play in the indoor pool. The breakfast both mornings was plentiful and enjoyable. One person can make a difference being the face of a brand and Jaque has lead me to include Holiday Inn Express into my future travel plans. September 24, 2014
Rated 3.0 out of 5.0 by Holiday Inn Express - Wisconsin Dells The staff was excellent but the room was not. Wisconsin Dells is a family place and not intended for a single adult business traveler. September 23, 2014
Rated 5.0 out of 5.0 by Great Hotel I've stayed in this Wisconsin Dell hotel many times and I will continue to stay here. The hotel is always clean and welcoming. The staff is very helpful and ready to make your stay very enjoyable. The hotel pool is great for families. There is a zero depth pool for toddlers as well as a small slide for the slightly older kids. The hot tub is also very relaxing. September 22, 2014
Rated 5.0 out of 5.0 by MAMU Suite was very clean, nice and spacious. Was weird that it was cheaper than a single King or double queen and that is why I booked it. I will say that the insulation with the floor above is poor; I could hear them walking around which was a bit annoying but overall it wasn't a big deal. I would stay here again especially if I could get the same price for the suite. Very good value for the Dells area. September 18, 2014
Rated 5.0 out of 5.0 by Great choice in Dells This hotel is in a perfect location in Dells. It's a block away from Uno's Pizza and other waterparks. The staff is very friendly and attentive. The best part of this hotel was the indoor pools. There are two decent size indoor pools (toddler/adult) and two outdoor pools (toddler/adult). We only used the indoor pools as the outdoor ones were closed during this time of year (past labor day). The toddler pool has 4 slides which are perfect for 1 to 3 year olds. There is one large slide for adults and its quite nice. It's not your amusement park style ride but good enough to have some fun. The temperature of the water is perfect in the both pools. Hotel is not crowded like other water parks so that was a plus when you have infant/toddler. September 17, 2014
Rated 5.0 out of 5.0 by Great Experience Here We had a great stay here, the staff was friendly, great continental breakfast, and very accomodating! September 16, 2014
Rated 2.0 out of 5.0 by Bad Experience Day 1 Toilet stopped up then overflow because tank stopper not working. Water run into room below. After shower tub has 12 inches of water. Day 2 Requested help from night clerk to remove Closed Captioned from TV. Was told this was a TV Channel signal and can't be removed. Decided to wait and until morning crew came on duty. Day 3 Reported refrigerator stopped working and CC needed to be removed from TV. While at breakfast it was reported CC removed and refrigerator working. Arrived back in room late afternoon, refrigerator working but CC still on TV. Called desk and maintenance arrived with detailed instructions to remove CC Day 4 Refrigerator frozen and room not cleaned. Gave up at this point, no additional help requested. Comments: Room was to be King Executive". Sofa is behind wall separation from bedroom facing sink and refrigerator. Could not host anyone from the group traveling with us. My company averages 100-125 days a year at HI. This has got to be the most unpleasant experience I've had in the past 40 years. Will I stay at this HI again? NO! Will I recommend it to anyone? NO! Was the room worth the points and money used? NO! September 15, 2014
Rated 5.0 out of 5.0 by Pleasant atmosphere NIce room with microwave and refrigerator, king size bed and sofa. Pleasant atmosphere and friendly staff. September 15, 2014
Rated 4.0 out of 5.0 by Very Nice Property Nice area great facility, very easy to find. the Hotel was in a very convenient location. September 14, 2014
Rated 4.0 out of 5.0 by business trip the breakfast was very good and the overall stay was ok, Lots to do in the area so this hotel must compete with lot of other choices. Value for room was fair not great my opinion. September 10, 2014
Rated 4.0 out of 5.0 by good service even though it was a short stay, it was a very good hotel. I did not know it was that big. I will be back to stay again. Hope that it will be for a longer stay. The only thing was that theire was no chair at the desk to sit and work on the computer if need to do so. But overall good service. Will be back. September 6, 2014
Rated 3.0 out of 5.0 by Questionable I rented the suite room 103 for my wife and three kids who ever was directly above that room walked back and forth for an hour plus and you could hear every floor Joyce in the ceiling creek and crack ands squick like a herd of mules up there!! Never again I say September 4, 2014
Rated 5.0 out of 5.0 by Great Place to Stay. We enjoyed out stay at the Holiday Inn Express in Wisconsin Dells. The room was very comfortable and clean. The front desk staff were very friendly and helpful. We had an issue with our card key working when we first checked in. They were on it quickly and had their maintenance person come to our room right away to check the lock. I recommend this hotel as a great place to stay. September 3, 2014
Rated 4.0 out of 5.0 by Great beds and pillows are awesome. The overall stay was very nice. Have stayed here before but this was the first holiday weekend. Just more people than normal but the service was good. Continental breakfast was busy being a holiday weekend as well and many selections were gone and had to be asked for to be refilled. Think there should be extra staff on holidays to accommodate the guests. September 2, 2014
Rated 3.0 out of 5.0 by Good value.... but... Overall, a good stay as it has reasonable rates with using my points for a quick weekend family outing to the waterparks. The positive: Breakfast is always a bonus at Holiday Inn Express and this property offered a lot of choice, including some healthy options. The pool is really nice for the kiddos. Even after spending all day at the water parks, they manage to save enough energy for the hotel pool. The pool design is definitely not the usual boring rectangular slab and includes indoor and outdoor complete with slides for all ages. The cons: This property is starting to feel a bit worn and tired. The seating upholstery in the breakfast room is extremely soiled and makes you think twice before sitting. Attendants struggled to keep things filled and fresh looking, and rarely made an appearance to wipe tables. Beds were very saggy and my back was killing me after night one of three nights. During our stay the sheets were never changed and the carpet was only vacuumed once. A bit disappointing as we left a hefty tip each day. Overall, if you're in the Dells for waterpark action, it's an okay stay for the amount of time you spend in your room. As a platinum IHG member, I've stayed in a lot of properties around the country and this one is starting to show it's age. Time for a little TLC to keep things fresh. September 2, 2014
Rated 5.0 out of 5.0 by Great hotel! Loved our family stay! My family of 2 adults and 2 older teenagers along with my sister-in-law and her husband all spent this year's vacation here. The pool and jacuzzi were nice. The rooms were clean, quiet and very comfortable. We love the hot breakfast except for no bacon at all during our week stay. The staff was very helpful and accommodating. Upon arrival, the front desk staff got our families connecting rooms which were not originally reserved that way. All extra pillows, blankets, etc. we're delivered promptly and the staff was very helpful with dinner recommendations and directions around the area. I would definitely recommend staying here. Especially after seeing in person the size of other accommodations in the area! We will definitely stay here if back in this area again! September 2, 2014
Rated 3.0 out of 5.0 by Average Older Express This is not a bad hotel, just crying out to be updated. During the summer, it is not a great place for business travelers like myself. But I would guess that was the idea being located in the Dells. The location is the best choice available if you are heading from Chicago toward the Twin Cities. The next Holiday Inn is two hours north in Eau Clair. The breakfast was bad, one of the worst I have had at a HIE. The eggs were burnt and the sausage was dried out. I am recommending this hotel because of location and the staff. I would stay here again, but would go in knowing what I would get. September 1, 2014
Rated 5.0 out of 5.0 by there great very comfortable, slept very well, location worked very well for us. August 30, 2014
Rated 5.0 out of 5.0 by Very friendly Our stay was fantastic. Our children loved the swimming pools and along with a nice clean room and friendly staff we really enjoyed our summer get away this year. We will definitely stay there again! August 30, 2014
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