Rated 4.1 out of 5 by 93
Rated 4.0 out of 5.0 by Vipin1955 Excellent Manager
The manager was kind to make changes in my reservation.
March 21, 2013
Rated 2.0 out of 5.0 by Anthony51 The vaccuum cleaner at breakfast
Unbelievalbe...I am trying to eat breakfast and here is an employee moving the chairs out from my table so that he can vaccuum underneath it. Maybe a better plan is to wait until the breakfast area is "closed" and all the guests are no longer there. Plus the hotel is in need of a facelift...rooms are worn and need to be updated like other Holiday Inn properties. Probably the captive audience in the Wisconsin Dells allows this to be acceptable - disappointing to a Platinum Priority Club Member,
February 25, 2013
Rated 4.0 out of 5.0 by Rossgators Would Stay Again
Friendly staff. Rooms could be a little nicer for price. But over all no to bad! I would stay again!
February 15, 2013
Rated 5.0 out of 5.0 by Chuck61 Great customer service
During my stay on 2/2/13, I had the unfortunate incident of getting my car stuck in the snow just off of the parking lot. I finally went to the front desk who was very friendly and helpful. They summoned the maintenance personnel on duty and he went way beyond his call of duty to assist me in getting my car out of the snow embankment. He and everyone involved were wonderful. Thank you all!
February 14, 2013
Rated 4.0 out of 5.0 by SteveMapleGrove Poor breakfast
The more I travel, the more I have to eat healthy. Your breakfast choices were ok, but I wanted to stay with a healthy and simple Honey Nut Cheerios. Couldn't do it. You substitute with a cheap alternative that must be 51% cardboard. Come on, cheap is cheap, but that was horrible. I can die early and have biscuits and gravy (oh yes and lets not forget the breakfast sausage with 50 grams of fat), or some round cardboard pieces soaked in luke warm milk... No thanks.
February 14, 2013
Rated 5.0 out of 5.0 by Rachelle67 Comfortable Stay
My husband, son and I always enjoy staying at this Holiday Inn in Wisconsin Dells for New Years. It is reasonably prices, clean, comfortable and has friendly staff. The free breakfast bar is also an added plus. My husband and I can get a free shuttle to and from the casino, and my son has a short walk to the Kalahari indoor theme park.
February 10, 2013
Rated 5.0 out of 5.0 by MainManBoss Ahhhh'Mazing!
Hotel was great! Comfy rooms, great breakfast, staff was very nice and greeted everyone in our party with a smile. Pool is excellent for all ages!
February 5, 2013
Rated 3.0 out of 5.0 by BN9999 WI Dells
Tried shaving in the sink and the water doesn’t drain? Had to pry the plug from the sink. The breakfast "Hot Food" was stuck to the pans. Will take a pass next time in town.
February 3, 2013
Rated 3.0 out of 5.0 Older Property and Less than satisfactory service
Furnishings, carpeting, even breakfast- left the impression we were back in the early 2000s...and that was not good.
Breakfast was not up to HI X reputation- no milk was available during 20-25 mins I was in bfast room- moreover never saw anyone to ask about it. Also those wonderful cinnamon rolls- only one tray was ever set out- and it got gobbled up immediately..
However i did win additional points at check-in when I rolled a 3 of a kind.. But it was all downhill from there.
January 24, 2013
Rated 5.0 out of 5.0 by Benjamin71 Fun for the Kids and close to everything
This is a great place to say the Room slept three adults and two kids very comfortable. The staff was very helpful and the place was very clean. The Pool is great for both little kids and big kids and they have a nice game room and work out room. A few of the video games were broken thou. The breakfast was huge and had great healthy items. Very close to the big water parks and downtown and right off the highway it was a perfect location. We stayed at the Kalahari on friday night and this Holiday Inn Express on Saturday. Its right next door!! We saved a ton of money (Hundreds!!) by spending our second night at the Holiday Inn Express. Thank you HIExpress you helped make a family vacation a memorable success!
January 21, 2013
Rated 4.0 out of 5.0 by DRL5123 Great space
We stayed in the Presidential Suite for 2 nights. The space was awesome, terrific layout, could easily accommodate 3 families, really nice breakfast, great pool for our kids ages 5-10....my major complaint would be the carpet was really stained. Needs replacement or professional cleaning...I wore my shoes while in suite. Room overall not really clean?! Oven is really dirty & I had to cook with it....would have liked some serving bowls Too. We would like to make this an annual thing...just hoping carpet is replaced or huge stains removed?
December 3, 2012
Rated 5.0 out of 5.0 by TravelGuru Happy Thanksgiving
A great Thanksgiving stay with my family. Very professional, polite, helpful staff and great pool and water slides!!! Quiet, clean, great condition.
Will stay again!!!!!
November 29, 2012
Rated 3.0 out of 5.0 by HIExpress Awesome Hotel, but no working slide!!
Great stay - would have wished for a little cheaper price and for the large slide to be functioning, but overall was a good stay!
November 28, 2012
Rated 5.0 out of 5.0 by Fishingfool Great place
Excellent hotel and staff! Highly recommend. Best in the Dells!
November 21, 2012
Rated 4.0 out of 5.0 by Vrodbilly Relaxing Family Fun
Recently stayed at the Holiday Inn Express of Wisconsin Dells for a family gathering. Everything was as promised. Clean rooms, comfortable bedding, and a breakfast that was out of this world. My group had a number of kids ages 13 to 3, so the pool area worked great. A little slide for them to use, and a pool big enough for the older kids to play and not get in the way of others using the slide. Only draw backs to pool area, very loud, very warm, and the majority of the tables and places to sit were away from the pool area and away from the slide exit. Was a little taken back by the fact I wasn't able to "hold a small block of rooms" for family with out putting everyone's reservation on my Credit Card. Everything worked out in the end, and everyone had a great time.
November 19, 2012
Rated 5.0 out of 5.0 by ldeer Great Staff and Service
Stayed for one night on a business trip. The staff was very helpful in changing my room type for me when I arrived and even called my room to make sure my stay was going well. Free breakfast in the morning was great and included eggs and sausage among other standard breakfast food.
My one con is the pillows on the beds could be different, they felt a little harder than I like when sleeping.
November 14, 2012
Rated 3.0 out of 5.0 by Deb74 Improvement Needed
When booking the room on line, it asked if any special requests & I stated it was our anniversary. Nothing was said or special done for us. Oops I forgot, we got 2 free bottles of water since we are priority club members. Also had to tell front desk , that we found blood in elevator & on floor & carpet. Then on Sunday, the day we were leaving, a man came into the breakfast area with an awful cut on his foot. I thought you weren't allowed in the breakfast area without shoes on your feet. It was bad enough the people running the breakfast area lacked any personality & also would take some of the food away before 10:00am/ The one thing is that we were there during the off season.
November 4, 2012
Rated 5.0 out of 5.0 by Smilingruby Friendly staff and clean room
We stay at this hotel on all our trips to the dells. The beds are comfortable and the housekkeeping staff keep the rooms very clean. We enjoy and appreciate the in-room coffee. The front desk staff are friendly and quick to help us when we enter the lobby. We are priority club members and the staff have always remembered the little extras that the members recieve. We have recommended this hotel to our family and friends.
October 27, 2012
Rated 2.0 out of 5.0 by drivetime not comfy
The mattress was cheap and uncomfortable, the executive king suite was cramped and the fluorescent lighting made the room look dingy.
October 24, 2012
Rated 5.0 out of 5.0 by TCMC Great People
My stay at this holiday inn was great. The people at the desk for check in were great and allot of fun. We need more like them.
October 23, 2012
Rated 2.0 out of 5.0 by platinumJan dumpy, run down rooms
nice location Dumpy rooms and interior are rundown Better off staying elsewhere
October 19, 2012
Rated 4.0 out of 5.0 by aclasuen7 Enjoyable Stay
Nice hotel, it has been re-done so you can tell it's a older hotel but recently updated.
Parking lot wasn't that convenient to the hotel entrances.
October 19, 2012
Rated 3.0 out of 5.0 by SteveMapleGrove Average stay
It was average. Bathroom stunk, had to tell the front desk clerk. Floor was dirty. Walked around the floor in my white socks for about 2 hours and they were filthy. Internet (WiFi) was non-usable. It's average for a HI Express. I would think you'd want to improve that, especially with the prices you are charging at many locations.
Front desk staff was very friendly.
October 16, 2012
Rated 4.0 out of 5.0 by Tommy60 Hair dryer and breakfast
The hair dryer was useless because the cord was not long enough to reach the outlet.
Also the staff at breakfast was unable to keep up with the customers. Coffee was out at one point and eggs were gone.
October 12, 2012
Rated 5.0 out of 5.0 by ET11 Great Front Desk
Just wanted to type a quick note that the person who checked me into this property was one of the nicest people I've dealt with in a long time. On top of being very good, she was also sincere.
I stay at alot of Intercontinental Hotels, and my biggest issue with their staff in their insincerity(sp?). They try to be over the top but don't really mean it. It's like it is scripted.
Any way, you have a gem at the front desk in the Dells.
October 10, 2012