Rated 4.4 out of 5 by 101
Rated 5.0 out of 5.0 by Jen B Great Staff
The Staff at the Wixom Holiday Inn Express is wonderful. Very Welcoming!
September 16, 2014
Rated 5.0 out of 5.0 by Debbie M. GREAT STAFF AND SUPER COMFORTABLE BEDS AND PILLOWS!
My husband and I booked a room for 2 nights at the Wixom Holiday Inn Express. My daughter had a block of rooms for her wedding and we arrived 1 day early (for the rehearsal dinner). Ann, the Front Desk Manager and the entire staff were so helpful. We had 2 welcome baskets to deliver to each of 38 rooms and they were extremely accommodating. They also allowed us to use a conference room for hair and make-up prior to the wedding and the same room following the wedding (for those who weren't quite ready to call it a night). The shuttles were timely and the drivers were friendly. The front desk staff also posted a sign advising wedding guests of shuttle times to and from the wedding. The breakfast was hot and we had a wide variety of breakfast foods from which to choose each morning. Overall, we were very pleased with our experience at the hotel.
September 15, 2014
Rated 4.0 out of 5.0 by TravelingFoodie Front Staff do a great job!
The turnover of staff at this location seems to be high. Guest check in seems to always be courteous and efficient. Hotel can be noisy at times. It is a busy location, ask for 4th floor and rear of building (will reduce noice issues).
September 14, 2014
Rated 5.0 out of 5.0 by JudithM Excellent customer service and room accommodations
An excellent place to stay with reasonable rates. Easily accessible from nearby highways. Customer service was very good. Hot breakfast was a real plus.
Steve, at the front desk, was just the best. Went out of his way to answer questions and take care of my needs.
I would definitely stay here again.
September 10, 2014
Rated 5.0 out of 5.0 by David D45 David D45
Great staff with a wide variety of breakfast choices. Room was clean and cold. Will stay again…...
September 4, 2014
Rated 5.0 out of 5.0 by m1cancer Great Stay
I would definitely recommend this property to others even though there were a couple of hiccups. These items were immediately addressed and corrected.
This facility and staff is a cut above another IHG facility in the Novui/Wixom area. The only draw back was the flashing lights at Alpha and Wixom in the morning.
September 2, 2014
Rated 5.0 out of 5.0 by Satisfied111 Great service in Wixom!
Excellent and friendly service! Hotel is modern, clean and staff are friendly and always willing to help.
September 2, 2014
Rated 5.0 out of 5.0 by hilliker Friendly Staff
This was not my first time at this location. The staff is wonderful and knowledgeable of the area. I will definitely stay at this location when I am down in that area even if there is a hotel closer to where I will be working.
September 2, 2014
Rated 4.0 out of 5.0 by GRO917 Good location for our needs.
Typical Holiday Inn Express with breakfast as expected in a comfortable dining area.
August 31, 2014
Rated 5.0 out of 5.0 by BMW101010 Wixom Holiday Inn
We love Holiday Inn Express! The staff are always so accommodating!
Thank you for a pleasant stay!
Mark & Bev
August 29, 2014
Rated 5.0 out of 5.0 by Tina1004 Great Stay
Room was exactly what you would expect from Holiday Inn. Clean and comfortable. The swimming pool was fantastic. The temperature of the water was perfect. We have stayed at other hotels and the water temp is too cold. How do you relax in a cold pool? We cannot. Thank you for a warm pool!!!
August 28, 2014
Rated 4.0 out of 5.0 by HollyBun Employee servce was great.
Room clean, front desk staff very accomodating and friendly.
August 27, 2014
Rated 5.0 out of 5.0 by Cookie1951 Excellent Stay at Wixom Holiday Inn Express
My stay at the Wixom Holiday Inn Express was very enjoyable! The staff was incrediable! The room was very clean. The pool area was very clean. I would highly recomment this hotel and would stay again.
August 27, 2014
Rated 5.0 out of 5.0 Overall Review
Excellent service and facilities. Extremely clean. Staff was very courteous.
August 27, 2014
Rated 2.0 out of 5.0 by Pete1924 not so great
I would not recommend this hotel, we found items from previous guest and at least one staff member was not professional. The room smelled of smoke badly!
August 27, 2014
Rated 4.0 out of 5.0 by Retired56 Comfortable bed and great service.
We totally enjoyed our stay. Our only complaint is that there was a sour smell in the bathroom. I think it was probably the shower curtain. Everything else was fine!!
August 20, 2014
Rated 5.0 out of 5.0 by Mike724 great bed and breakfast
as always every time i stay at an IHG property it exceeds my expectations
August 18, 2014
Rated 3.0 out of 5.0 by Bkhman1 Great Staff, road noise will disturb the light sleeper
Beds are in need of replacements....
HVAC cycles too frequently for my liking....but I like the "white Noise" to drown out typical hotel parking lot and road noise.
August 16, 2014
Rated 2.0 out of 5.0 by Galb Loud WEdding Party
Everything was good besides not being able to sleep all night because a large number or loud wedding guest that caused disturbance all night. Still waiting on credit that was offered by groom of wedding....
August 13, 2014
Rated 5.0 out of 5.0 by CrispyB Amazing cleanliness
The entire hotel from start if stay til the very end was kept immaculate. You could tell that cleanliness was a definite priority in the hotel.
August 12, 2014
Rated 5.0 out of 5.0 by patient 2014 Great service
This was my third stay at this property. The service is always above and beyond. MARLOW is very friendly and make sure that my stay is great.
August 9, 2014
Rated 5.0 out of 5.0 by Kate104 Excellent
Although I had only reserved the hotel for Saturday night, my flight arrived early in the morning. I got to the hotel by 0830 and was offered a light breakfast while I waited for my room to be ready. When I asked what else was within walking distance.... I was told by "Steve" - at the front desk - that that would not due and that they take care of their customers. "Sara" came to the desk and offered to drive me to a local restaurant so I could have a full breakfast as I wished. Told me to just call back when I was ready to return.... she even stopped at a local store so I could get a magazine. This was true service. I WILL stay at this hotel again !! I was very pleased. Take care of employees like this.... they are few and far between.
August 7, 2014
Rated 5.0 out of 5.0 by berla wixom experience
WE really enjoyed or stay. The hotel was visable from the road but a little difficult to get too because it s entrance road was hard to find. Having a shuttle service was great. I highly recommend this hotel.
August 6, 2014
Rated 3.0 out of 5.0 by Naybs Nice place, pricey, but wi fi is a pain.
The breakfast is very nice. Front desk people super friendly. The price was quite a bit for the room we stayed in. May have been better if the connection to wi-fi did not require 20 minutes of tech support.
August 4, 2014
Rated 5.0 out of 5.0 by patient 2014 Nice hotel
I had stayed in this area before and decided to give this property a try. What a pleasant surprise. The room was wonderful. The bed was very comfortable and bathroom was nice and clean and I was right by the highway but could not hear anything. I will be staying here again.
August 1, 2014
Rated 5.0 out of 5.0 by Houghty Clean, comfortable rooms and great service
Our stay at Wixom Holiday Inn Express was great!
The rooms were very clean, beds very comfortable and rooms are roomy! The refrigerators in the rooms are huge! The lobby was very clean and comfortable. The breakfast served in the morning was great and the staff was like family! Great place to stay!!
July 30, 2014
Rated 5.0 out of 5.0 by JW Family Great Rate and Accomodating and Attentive Staff
We truly appreciate the accommodations made for our venue in the area. HI Express provided a great rate and their service went above and beyond to fill our needs.
The pool was large and deep over 5', and fresh towels were always available. The HOT TUB was HUGE, I have never seen one of this size in a hotel.
July 30, 2014
Rated 5.0 out of 5.0 by colleena28 Just what I've come to expect from HIE hotels
Such an easy, comfortable, convenient stay with Holiday Inn Express. Check in is efficient, room is dark and cool, beds comfortable, bathroom clean, breakfast sufficient before hitting the road. Everything we needed.
July 29, 2014
Rated 5.0 out of 5.0 by NancyR52 Highly Recommended!
We booked a room block for our daughter's wedding last weekend. I have to say that we were well taken care of. Patricia, Ann, Marla, Steve behind the desk and Jim, our shuttle driver, all went out of their way to take care of us. We hosted a gathering of some of the guests in between the wedding and the reception, and they made sure the meeting room was ready for us. Shuttles to our reception were scheduled and many of our guests took advantage of the service. At the end of the evening, we needed one additional pickup and Jim obliged by providing one final run to get everyone back. The only reason that I gave the room itself 4 stars instead of 5 was that we had a minor issue with the toilet in the bathroom. Otherwise, everything was great!! I would highly recommend your hotel to anyone looking for a beautiful, clean hotel with all of the amenities and an excellent staff. Breakfast was good, too!
July 28, 2014
Rated 5.0 out of 5.0 by Rick14 Rick
Site was exactly what I expected from a Holiday Inn Express. Much better than my last experience at another location, in a city not to be named. My confidence Holiday Inn Express has been restored. I would specifically like to commend Marla from the front desk for her help and concern. She vowed to get me a newspaper in the morning if they weren't delivered to the hotel. She is a gem.
July 21, 2014