Rated 4.4 out of 5 by 55
Rated 5.0 out of 5.0 by Mountainsande Great location, Excellent staff
Have stayed here several times and have never been disappointed. Consistent cleanliness and friendly staff.
April 5, 2014
Rated 5.0 out of 5.0 by P&ER Such a wonderful staff!
We have stayed at this hotel many times and everything has alwYs been great. Comfortable and couldn't ask for a nicer staff! This time We had a small problem with the first room w/some ladybugs and they moved us and upgraded the room for the week at old room price. Couldn't have been nicer about everything and the manager made a special point of telling us they had treated the room the following morning and apologized again. Asked if we were happy w/the new room and if they could do anything else. The room staff paid special attention to the way we pulled our blankets up at night and made our bed w/the blankets laid that way. Very observant! We are always happy with our stay. Give it a try!
March 8, 2014
Rated 5.0 out of 5.0 by Nicole2014 Great weekend
I am a very picky person and this hotel was awesome! Very clean, nice and helpful staff and great location. Will be staying here again!
February 26, 2014
Rated 5.0 out of 5.0 by RENKH Always above the others!
Helpful staff, Friendly, Clean rooms, not pushy on Time schedule. Did find it a little difficult parking with all the snow shrinking parking area, but understandable! Over all a good experience! Thank You!
February 16, 2014
Rated 1.0 out of 5.0 by smd1328 worst hotel experience EVER!!
Too many numerous bad experiences to list but a snapshot of SOME.. gobs of hair clumps in jacuzzi tub drain and jets, freezing pool, lousy customer service, no answer at front desk, cold breakfast after waiting a half hour while listening to other guests complain thatthey just got done argueing with staff who was shutting down breakfast an hour early with no warning on a saturday, forgot to note in account that we had late check out, tripped over housekeeping cart that was parked in front of our door, all this and more. Phone call and email in to management and SURPRISE, no response.
February 12, 2014
Rated 3.0 out of 5.0 by Neman78 Room cleanliness and safty
Walking into the room was plesent, until noticing trash inside the cans still and under the far bed.. Also looking at the smoke detector and realizing no battery in it and wide open. My youngest had a bad dream about it around 2a.m thinking about a fire. Otherwise it was a experience that was needed to just get away for only one night though.
February 12, 2014
Rated 5.0 out of 5.0 by MAC2265 Very nice room
This was our 2nd stay at the Howell MI Holiday Inn. This time it was even better than our first. The room was very clean, there were extra pillows and blankets. Breakfast was very good. We go for the outlet mall, but we've had a really good time Downtown Howell. We'll be back.
February 12, 2014
Rated 5.0 out of 5.0 by P&ER Pleased overall.
Room comfortable. Staff very friendly, efficient and helpful. Would like to see a couple of creamer choices and more fresh fruit otherwise breakfast has lots of options. Always walk away full and satisfied. Definitely would recommend.
February 12, 2014
Rated 5.0 out of 5.0 by SleptWell Staff Went Out of Their Way!
We had spent a very restful night prior to attending a funeral of a dear friend. With near zero temperatures, our vehicle would not start when we prepared to leave the hotel for the funeral.
As I entered the hotel trying to decide what to do, the general manager of the hotel rushed out of her office and set the wheels into motion that resulted in our car being jumped and we were on our way before our travel assistance company could have arrived.
Also, thank you for having Gluten-Free items on your breakfast bar. Not every hotel chain does.
January 6, 2014
Rated 3.0 out of 5.0 by Chief 5 Need to improve bed quality. Service and staff are great.
Need to improve bed quality. I'm on the road a lot and these are the most uncomfortable beds I have ever slept on.
December 28, 2013
Rated 4.0 out of 5.0 by Jamie1748 Limited pool time
The hotel was clean and nice. We arrived late in the evening and I had planned to swim early in the morning, so I was very disappointed to learn the pool didn't open until 10 am, especially since check out is 11 am. I have stayed at other Holiday Inn Express where the pool opens at 6 am. I will choose to go back to those when in the Lansing area again.
December 28, 2013
Rated 3.0 out of 5.0 by ITraveLalotthesedays Average stay
This hotel has a great location.
No IHG Recognition.
The room is not very sound proof could hear cars and laundry machine. I asked to Change my room to a Suite the Clerk said there were none. I checked a few minutes later on my laptop and there was. Not sure why you would want to make a little more money, curious.
Pool was warm.
December 28, 2013
Rated 5.0 out of 5.0 by Catch1988 Amazing comfort for the price!
The location's convenience and comfort are ideal for traveling across Michigan. The staff were pleasant, the service expedient and friendly. Cleanliness is my first priority and they are indeed that!
December 10, 2013
Rated 5.0 out of 5.0 by Kimmy1963 Warm enviroment
Very pleasurable stay! I don't know anything about IHG Rewards please start my rewards and information of the rewards, thank you
November 20, 2013
Rated 4.0 out of 5.0 by larry79 comfortable bed, friendly staff.
Big turn down is that they don't give rewards points for lower rates.
November 18, 2013
Rated 4.0 out of 5.0 by Sistas Good night/bad night
Overall, the hotel itself was nice. However, we had some issues that took several calls to the front desk and a threat to call the police, to rectify. People partying in the laundry area across from our room was unacceptable. It was finally taken care of, but we were made to feel it "didn't really matter". We also felt they may have been friends of the front desk staff. Very frustrating.
Other than that, the hotel was clean, and nice. The day staff was very accomodating.
October 30, 2013
Rated 5.0 out of 5.0 by moonfriends Friendly and fantastic!
I stay at Holiday Inns often when traveling. This was BY FAR the cleanest and friendliness Holiday Inn ever! They were extremely accommodating.
October 17, 2013
Rated 4.0 out of 5.0 by asdlfkj overall fine hotel stay
Our room faced the parking lot and we could hear the highway traffic very early on Saturday morning (5am). It was really loud and we couldn't fall back asleep. We tried getting the fan to come on in the room to drown out the noise but the temperature of the room wouldn't go any lower so the fan wouldn't turn on.
October 16, 2013
Rated 4.0 out of 5.0 by Peteronhols A surprise in the morning
Arrived late evening planning to head to outlet mall near Detroit but in morning found mall next to hotel!
Convenient for Howell but on edge of town. Rooms large and comfortable, staff helpful . Location a bit quiet
October 8, 2013
Rated 5.0 out of 5.0 by Kiah Friendly Staff
The friendly staff made our visit very pleasant. Also, our room was clean and in good condition. A nice place to stay in Howell.
October 5, 2013
Rated 5.0 out of 5.0 by jimbo637 would stay again
overall experience was great and rooms were clean and staff was great. Would recommend this hotel to anyone . Price could have been lower with as many people as we had staying for the wedding party but other than that it was great.
September 20, 2013
Rated 4.0 out of 5.0 by carolszcz nice place
experience was good
The tv cable in the rook was horrible. The signal kept breaking up and you could not follow a program or sporting event.
The cleanliness was okay. We found a chunk of tomato on the floor next to the bed, was not from us. That was a little gross.
September 12, 2013
Rated 4.0 out of 5.0 by Lis63 good experience
Very good experience. Very good breakfast in the morning. The room was clean and comfortable. I would stay again in this Holiday Inn Express.
September 11, 2013
Rated 4.0 out of 5.0 by Golfer28 Wedding Shuttle
Stayed here for a wedding nearby. Holiday Inn provided shuttle to and from reception hall. The shuffle was dirty, carpet didn't look like it had been vaccumed. The arm rests on the side of the van were filthy and sticky. Driver took us a long way and almost missed the ceremony.
September 11, 2013
Rated 5.0 out of 5.0 by Unclechuck Fowlerville Wedding
My wife and I were in Fowlerville for one night for my niece's wedding. We have really become selective about the quality of the hotels that we stay in. This Holiday Inn Express delivered great quality. The front desk person was sincerely pleasant and efficient on check-in and check-out.The room was very, very clean and the king-size bed was super comfortable. We really appreciated the two soft and two firm pillows which worked perfectly for our differences. The small chair and ottoman were comfortable enough to relax in while watching TV or reading. Walking distance to the Tanger Outlets was a huge plus. Just down the road about an 1/8 of a mile is a huge Antiques Mall which kept us captivated for hours. Easy access to the freeway. We will definitely stay here on our next visit and we recommend it over the other hotels in the area which we stayed at before. Thank you!
September 10, 2013
Rated 3.0 out of 5.0 by BonBon8 Room comfortable but no hot water
We were unable to shower in the morning because there was NO hot water. Staff did not apologize, only said that "there were several guests who had that problem". Then the woman smiled and said she felt bad. We did not feel that was an acceptable response.
August 29, 2013
Rated 5.0 out of 5.0 by randebl Great Stay and amenities.
Excellent location and clean comfortable rooms. The breakfast was surprisingly plentiful with very good selection and choices.
August 22, 2013
Rated 4.0 out of 5.0 by ithaler Room Stay
The bananas at breakfast were rotten and the treadmill did not work in the workout room; other than that it was a good stay.
August 21, 2013
Rated 5.0 out of 5.0 by Rapids13 Great staff, great hotel.
This hotel has a great staff and great hotel. The rooms are comfortable, nice flat screen TV's with a lot of channels, shopping right next store. I'd stay here again.
August 20, 2013
Rated 5.0 out of 5.0 by the2013 Perfect
My family and I choose this location due to it being so close to the mall and it was great! The staff was friendly, pleasant and breakfast was great. I would recommen this hotel, and I would come back when I come to the Howell area.
August 18, 2013