Rated 3.7 out of 5 by 44
Rated 2.0 out of 5.0 by MGrant45 Not up to par
We usually enjoy staying at this Holiday Inn Express. This time, not so much. The bathtub had black mildew growing in the corners. The shower tile had cigarette burns in it. The water pressure was too low to flush the toilet. The bathroom sink would not drain, making it hard to shave and brush teeth. And the bed seemed to be lacking some bedding - the mattress was hard, and it's usually plush and comfortable. Not sure why, except we did get a very good deal. I kept wondering if this was what you get for the special rate? I told the person at the front desk, and she said she'd be sure to report it to maintenance. That didn't help us much at all. Hopefully it helped the next person to stay in that room.
February 11, 2014
Rated 5.0 out of 5.0 by Conquestpilot Great room for the price
Very nice property and the low rate made it a great value.
The staff was pleasant and efficient.
February 10, 2014
Rated 5.0 out of 5.0 by Bam79 Best Room Ever!
We stay at lot of Holiday Inn Expresses as Platinum Club members because we enjoy the benefits of being a club member. Surprisingly the room we stayed in at this hotel was the most COMFORTABLE that we have experienced. We could actually get the room as cool as we wanted versus every hotel room we have stayed in around the country. There was also the added bonus of a ceiling fan which kept a constant air flow in the room. It was wonderful! We will be back & will spread the word. Room #234 was Our room assignment. Thank you so much for being realistic about your air systems and truly giving us control. It was a pleasant treat!
February 5, 2014
Rated 5.0 out of 5.0 by cotton10 Excellent value
I always stay at this location when I am in the Lubbock area. Good service, clean , modern and a good value for a hotel in West Texas!
February 1, 2014
Rated 4.0 out of 5.0 by MotoMom Nice place
We have stayed at this hotel numerous times. We have never had a bad experience.
January 30, 2014
Rated 2.0 out of 5.0 by puryearcc Pool was not working!
when you book a hotel online they should let you know that the pool is not working. At very least let us know during check-in. My family and I could not wait to go swimming and relax during our Christmas vacation. To our surprise we came down stairs and the pool was shut down for repairs. Had we known the pool was not working we would have gone to a different hotel.
December 31, 2013
Rated 4.0 out of 5.0 by brit14 great stay
This was a great place to stay. It was a few Minutes away from everything we were doing. Friendly people and affortable prices.
December 5, 2013
Rated 5.0 out of 5.0 by Beeaice very comfortable and quiet.
I really enjoy staying here because its very clean, staff is courteous and helpful. Also its close to Lubbock and away from downtown area, but easy to get into Lubbock. Breakfast is good.
October 28, 2013