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Rated 3.9 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel Great hotel. Always clean. Staff is friendly. Easy check in/out. January 2, 2015
Rated 5.0 out of 5.0 by Great service and lots of space. I had to get a suite for my family and the space was adequate for us. Everyone had a good night sleep and it was hard for me to get them up on time. I like the fact that check out time was at noon. I felt we didn't have to rush out of there. This was what I expected and I would come back. December 30, 2014
Rated 4.0 out of 5.0 by Nice hotel Attentive staff, easy check in. Hotel was easy to find, right off the highway. The breakfast could have been better. The eggs were rubbery and the bacon was barely cooked. December 29, 2014
Rated 2.0 out of 5.0 by staff the evening staff seemed to not care at all whether we were there or not. I travel every week of the year and try to stay at IHG properties but when in this area I will try a different one. Nice hotel and convenient location for what I needed to do. One younger staff member in house cleaning was super kind in the morning as she made sure she howdy ever guest. I am not totally upset with the stay there but again the young man at the desk was fair to poor at best. December 26, 2014
Rated 5.0 out of 5.0 by Really nice room and pool area The hotel was very clean. The room was spacious and we really enjoyed the nice indoor pool and sauna. December 24, 2014
Rated 5.0 out of 5.0 by Excellent Front Desk Employee I was in Lubbock, TX for my daughter's TTU Graduation. I needed to change from a King to Double Beds at the last minute and the Manager was accommodating. December 19, 2014
Rated 3.0 out of 5.0 by Cleaning The housekeeping didn't clean the bathroom very well and didn't clean or restock the coffee pot. They left used coffee filter in the pot. We had to ask the front desk twice to have them clean both things better.mon the three time they gave is 1000 points, or move us to another room. We didn't think that would have fixed it. They did give us the 1000 points. Every time we come home to Lubbock we stay at this hotel now that mom is in a assistant living. We should have at least got one of our nites taking off. We were there from Monday to Friday. December 16, 2014
Rated 5.0 out of 5.0 by Perfect experience Very clean, friendly staff, great location and price. Would recommend without a doubt for business or leisure in the Lubbock area. December 15, 2014
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