Rated 3.6 out of 5 by 38
Rated 4.0 out of 5.0 by brit14 great stay
This was a great place to stay. It was a few Minutes away from everything we were doing. Friendly people and affortable prices.
December 5, 2013
Rated 5.0 out of 5.0 by Beeaice very comfortable and quiet.
I really enjoy staying here because its very clean, staff is courteous and helpful. Also its close to Lubbock and away from downtown area, but easy to get into Lubbock. Breakfast is good.
October 28, 2013
Rated 3.0 out of 5.0 by pns3456 Problems
First, the room I originally checked into had been smoked in recently. It smelled horrible.
Second, the room that was re-assigned to me did not have an HD-TV in it. I was wanting to watch the world series and could not watch it in HD. Also, the remote did not work.
Third, the treadmill in the workout room was broken and could not be used.
While the staff was friendly, and the room clean, there is no excuse for no HD tv in this hotel era. I may have to look for alternatives when in the area.
October 28, 2013
Rated 5.0 out of 5.0 by chaschuck lubbock
A very good place to stay in Lubbock Texas,, food and pool very good
September 29, 2013
Rated 5.0 out of 5.0 by Max19 Nice
Very nice comfortable and in a great location. Will stay again
September 25, 2013
Rated 4.0 out of 5.0 by JLEON Comfortable & easy access to Lubbock
Comfortable rooms, reasonable rates, quick access to all of Lubbock and particularly the South Plains Mall.
September 21, 2013
Rated 2.0 out of 5.0 by reloua13 Room & Service
Although our room was fine, we had one time the room was not made up when we returned at the end of the day. We had to call for fresh towels. And, every day we returned to our roon we had to go back to the front desk to have our room key rekeyed.....keys never worked the first time we used them EVERY day. I don't know how old the hotel is, but we did notices several places that are in need of repair. In our room around the window and especially in the pool area.
We like the location because it is very close to the relatives we were visiting. And we did like the breakfast selections every day.
This was the 2nd of 3 Holiday Inn Express we stayed in on our trip and the ONLY one that we had any problems with during our stay.
September 12, 2013
Rated 2.0 out of 5.0 by Blaquebear Poor Service , dingy sheets
I always stay at holiday Inn express all over Texas and this was not a good experience first I found blonde hair on the nightstand, locked out of room with failed room key twice. Manager tried to tutor me about where i should keep the key. Very condensing. I requested a late checkout online, called the night before I arrived and was told that wasn't a problem, also told front desk at check in and morning of checkout but no one wrote it down or told next person. Sheets very dingy and towels very worn and dingy. Very disappointed with this location not representative of chain.
September 3, 2013