Rated 3.9 out of 5 by 101
Rated 3.0 out of 5.0 by Nisey4766 Cleaning
The housekeeping didn't clean the bathroom very well and didn't clean or restock the coffee pot. They left used coffee filter in the pot. We had to ask the front desk twice to have them clean both things better.mon the three time they gave is 1000 points, or move us to another room. We didn't think that would have fixed it. They did give us the 1000 points. Every time we come home to Lubbock we stay at this hotel now that mom is in a assistant living. We should have at least got one of our nites taking off. We were there from Monday to Friday.
December 16, 2014
Rated 5.0 out of 5.0 by rjhb2425 Perfect experience
Very clean, friendly staff, great location and price. Would recommend without a doubt for business or leisure in the Lubbock area.
December 15, 2014
Rated 5.0 out of 5.0 by grammyof4 Great stay
We were there for a dr. appt but decided to bring the grandkids along for some fun. Location was convenient to both places and the staff was great.
December 11, 2014
Rated 4.0 out of 5.0 by dna5 Great hotel
The hotel was clean and the staff was friendly. Our room looked great, check-in and check-out were easy. There were some noisy people upstairs and the manager was very friendly and apologized about the other guests. He took care of the problem.
December 10, 2014
Rated 4.0 out of 5.0 by Pop Hargon We'll be back
Probably should be rated 5 Star but i never give a 10.
Only problem with sleeping was the goobers upstairs who ruined my sleep most of the 2nd night.
Otherwise, all good. Been here before and we'll be back again.
November 30, 2014
Rated 5.0 out of 5.0 by bradbrad Great Hotel
Everything you want, clean room, professional staff, great breakfast. highly recommend. I like that even the pillows were labeled as their firmness, don't get that at hotels that cost twice the price. The young lady working in the breakfast area did a fantastic job, everything was always stocked, clean and tidy - awesome job!
November 20, 2014
Rated 5.0 out of 5.0 by Picky Eunice Comfortable bed, very clean hotel.
Friendly staff, clean hotel from outside throughout the facility.
November 19, 2014
Rated 5.0 out of 5.0 by woody005 HIE Stay
Nice Neat Hotel, just what you expect from the HIE Chain of hotels.
November 17, 2014