Rated 3.9 out of 5 by 120
Rated 1.0 out of 5.0 by Turnerkd DO NOT STAY HERE!!!
I saty in ALOT of Holiday Inn's and this i by far the worse one I have ever stayed in as it relates to the service you receive from the associates. Our room was not cleaned, there were no pool towels, there was urine in the elevator. VERY POOR EXPERIENCE AT THIS PLACE!!!!
March 25, 2015
Rated 5.0 out of 5.0 by HappyHeart0616 Pleasant surprise
Nicely located on the periphery of Lubbock with near access to major roadways but not overly busy. Well priced for a nicely appointed room and breakfast included.
March 19, 2015
Rated 4.0 out of 5.0 by Dr. PP Nice room but old fitness equiment
Nearly all vacant rooms on my floor hadn't been fully cleaned. I could tell as the housekeepers kept the door open overnight...guess no one was concerned about vandalism or theft.
Fitness center had two of three pieces broken. And they were ry old styles. Spend a little money and update it.
Very dull lobby. Nothing inviting and I had to go look for brochures down a hallway.
March 12, 2015
Rated 5.0 out of 5.0 Great service and comfortable bed
Great service throughout stay and comfortable bed.
March 2, 2015
Rated 3.0 out of 5.0 by oka1sw Recognition Rocks ..... Not at this location
Staff lacks friendliness and NOT given to Customer Service. It's like they are bothered that you are there. Wow
The attached photo is from the front lobby, however none of it happened at this location. So much for being a Recognition Rock Star ......
Maybe next time !!
March 1, 2015
Rated 5.0 out of 5.0 by gogether Best bang for the buck
I have stayed in this HIE multiple times over the last 3-4 years. It is always clean, great amenities, bed, pillows, quiet. It far exceeds other brands that I where I used to stay. I've stayed at HIE in at least 10 states. When traveling I choose the city I stay based on availability of HIE.
February 25, 2015
Rated 4.0 out of 5.0 by Indian5402 Wolfforth Holiday Inn
I normally stay at a Holiday Inn Express and have always had a great experience, but would be cautious of staying at this one again. When turning the sheets back on one of the beds we found potato chips between the sheets, making me wonder if the sheets had been changed at all or if there was a disgruntled maid working there. Also, the TV channels weren't very clear they had a lot of static in the picture. Other than that the stay was pleasant.
February 24, 2015
Rated 5.0 out of 5.0 by old rebel comfortable bed, pillows; friendly staff
This property was clean, attractive and the staff friendly and courteous, It was conveniently located to the Lubbock area. The bed and pillows were luxurious and led to a relaxing nights rest. I would definitely recommend this Hotel.
February 21, 2015