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Rated 3.9 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Great Staff! Clean room. We stay at this hotel often, very clean. The staff is always very friendly. August 26, 2015
Rated 1.0 out of 5.0 by Lack of management oversight I should have left when I was told that the hot tub was not working. Neither was the ice machine down the hall or the room's refrigerator. The carpet was frayed where it met the tile. The bed skirt was not tucked under the mattress and looked very tacky and the pillow cases were extremely wrinkled. The bathroom sink faucet was loose from the sink and moved when used. There was toilet paper stuck to the shower wall. The hall hadn't been vacuumed when we arrived and didn't get cleaned while we were there. On a good note, the air conditioner and ceiling fan worked wonderfully and the beds were comfortable. August 25, 2015
Rated 3.0 out of 5.0 by Fixes needed The security door you use to enter by the pool does not work with the security card. They also need to adjust that door so that it doesn't slam. I was in room 132 which is one room away from the hallway. Everytime someone went out that door it slams hard and wakes you up. Then when you start to drift off finally everyone starts checking out and it slams continually. August 24, 2015
Rated 5.0 out of 5.0 by bg business good hotel on the area have stayed their several times August 23, 2015
Rated 5.0 out of 5.0 by The quality that I expected... This hotel hits the mark on all the essential qualities that I expect in a clean, comfortable hotel. The staff is professional and friendly and the room was very roomy and comfortable. The A/C cooled as expected and the bed was as comfortable as could be expected (nothing like the one you are used to sleeping on). Other than the ice machine being out on our floor, we thoroughly enjoyed our stay at this hotel. This was our third time to stay this hotel. August 18, 2015
Rated 5.0 out of 5.0 by Excellent Hotel Would recommend this hotel to anyone staying the Lubbock area. August 18, 2015
Rated 5.0 out of 5.0 by Great Stay Everything was great about our stay. Check in was quick and the room was ready and clean. We had no problems and the hotel staff was very nice and friendly. Definitely will stay here again. August 18, 2015
Rated 2.0 out of 5.0 by High price low value The price of HIE was comparable to other hotels that I thought were similar in quality. However, the quality was very disappointing. This was my first stay at a HIE so I probably won't stay in one again. I've been very satisfied with the hotel I've been using for years and will continue doing business with them. August 10, 2015
  • 2015-09-03T10:39:41.871-05:00
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