Rated 4.4 out of 5 by 172
Rated 4.0 out of 5.0 by Al2013 Good Choice
The hotel was in a good location for retail, shopping, and interstate access. The breakfast was good for this type of hotel and the rooms were in good shape. The fitness room is what one would expect with everything in good working order. I didn't use the pool. The staff were friendly. No issues to report, other than having to stay in a smoking room.
May 26, 2015
Rated 5.0 out of 5.0 by KCURR222 Great Customer Service
Fantastic staff, very accommodating. They treated me like a King and the Hotel is very clean
May 23, 2015
Rated 4.0 out of 5.0 by mjb1775 Not bad for the money
Staff was excellent and responsive upon check-in and with a couple small issues. Overall decent hotel stay. Not bad for the price.
May 20, 2015
Rated 4.0 out of 5.0 by Marine Corps Great Getaway
The wife and I had an outstanding week without the kids. This location offered great rooms that were close to shopping for the ladies! hint, hint the MALL.....
May 13, 2015
Rated 5.0 out of 5.0 by bishopp Florida
great stay great price will be returning next year
May 11, 2015
Rated 5.0 out of 5.0 by texan62 texan62
Over all this is good place to stop for over night, price is good and location is good and service is good as well.
Hotel is a bit old and sheet and pilow is well used and time to change to the new ones.
I would stay hear again.
May 10, 2015
Rated 5.0 out of 5.0 by little man everything over all was great
i would stay at this hotel again if i ever was in the area
May 6, 2015
Rated 1.0 out of 5.0 by Dawn924 POOR SERVICE
Upon arrival at the hotel the gentleman that checked us in was outstanding and very very welcoming. However, the night we had and the customer service this morning destroyed it completely. I am not sure we will EVER stay at another Holiday Inn and we most definitely will NOT be staying at this one. First of all - we were told when we got there that they were painting outside of our room and basically our room was sandwiched between the painting that was going on. And they "hoped" the smell wouldn't be too much for us. Well, just after arrival, we were attempting to rest before we had to go to an event. The paint smell was overwhelming and therefore we didn't really get a nice restful time before having to go to our event. Then throughout the night we were awoken 5 different times from a rattling in the air conditioner that would start and stop repeatedly. Upon checking out the next morning the lady at the front desk was AWFUL! She didn't even acknowledge me standing there until I said "I need to check out." Then she huffed and said "I assume you want a receipt?" It was as though I was bothering HER! She then didn't even ask how our night was but I went on to tell her about our air conditioner issues. Her only response was "well you should have called the front desk, nothing I can do about it now!" I said we weren't going to move rooms in the middle of the night and kept hoping it would stop. She said, "well that's your problem, not mine."
I've never been so disgusted in my life. We will NOT be staying here again nor will we probably be staying in any IHG associated hotel and will be making our case known to as many people as possible! Definitely NOT worth the money at this hotel!!!
May 5, 2015