Rated 2.0 out of 5.0 by YourNicknameIsStupid Below Average...
I must say, for being a Holiday Inn Express... this one misses the target completely. I hold the IHG Ambassador status and received two bottles of warm water and a bag of pretzels (not a proper recognition). The most disappointing aspect was the out-dated King Suite. The rooms do not have movies for rent. The channel directory was printed on a half sheet of printed paper. Not to mention, when changing the channels, it takes 3-5 seconds for the channel to appear. There was no welcome book in the room that described the local area and attractions - you have to stand at the front door of the hotel to look at the brochure stand. The internet was free... but the connection was so poor that you could barely load gmail. The hotel has an ice machine - on the 2nd and 4th floors... and on the opposite side of the hotel stairwell (the single elevator is located in the center of the hotel though). Overall, this is a hotel I would expect to see in an area with a population of less than 5,000. I have frequented hotels in 23 countries... and at best, this one is worthy of 2 starts. I will not return to this property.
May 3, 2013
Rated 4.0 out of 5.0 by GIFOGAB Very Quiet and Quaint!!
My husband and I went to Potomac Mills for a weekend getaway and to do some shopping. The Holiday Inn Express in Woodbridge is 2 minutes away from the Mall by car. All of your chain restaurants are in short distance from there, you're even diagonally across the street from a 7-11, which my husband took advantage of and our room was always clean and neat. Accommodations met our expectations, although, when we left we paid our balance in "CASH", but our credit card was still charged the balance plus 10% incidental charge. When I returned home, I contacted my bank which told me to contact the hotel. I calledl the manager and within 24 hours the funds had returned to my account.
April 30, 2013
Rated 5.0 out of 5.0 by Whoswho Great Hospitality with a Smile
My stay at Holiday Inn Express was Great. Arriving late was not a problem for them. The associate went out of their way to be sure I had a room that would accommodate my desire to have a cigarette without exiting the building. Now when I'm working in the area I make a reservation, when possible, to be sure I have the comforts I desire after a long day! Thank You ~ Thank You ~ Thank You
April 1, 2013
Rated 4.0 out of 5.0 by PHMYouth PHM stay
We stayed here for a conference. The staff was nice and VERY accomodating.
February 21, 2013
Rated 4.0 out of 5.0 by Jcor4216 Vending machines
The vending machine on the second floor didn't have much variety and some of the items I tried to buy I couldn't because that rack was broken. It also was very empty for the whole week I was there.
January 27, 2013
Rated 2.0 out of 5.0 by TravelOnBusiness Holiday Inn Express Woodbridge
They physical building is good, and the amenities are fine. However, 2 of the 4 mornings, there was no hot water. Newspaper delivery was erratic, as I received it twice. Most importantly, the receipt slipped under my door was wrong. When I checked out, I asked for a "Zero Balance" receipt. The "Zero Balance" reflected one more night than the bill placed under my door. Worse than that, the desk clerk wanted to argue that the bill under my door was correct, it just didn't reflect my last night. I often use the 'under the door' bill for my voucher. Had I used this one, I would have found myself shorted when my credit card statement arrived. A pretty building and nice furniture does not make up for no hot water and incorrect billing. This was not a good experience
January 15, 2013
Rated 3.0 out of 5.0 by nepats32 no hot water
second time staying here. no hot water great location but that's it.
January 4, 2013
Rated 4.0 out of 5.0 by Mary48 Woodbridge
This hotel was very clean and comfortable. Having a microwave and refridgerator was a definate plus. The staff was very friendly.
The only problem was the lack of vending. On our visit I had to go to all 4 floors to locate diet soda. The machines were only about half full.
December 4, 2012