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Rated 4.4 out of 5 by 45 reviewers.
Rated 5.0 out of 5.0 by Friendly, professional staff I stayed here 1 night on my way up to the twin cities. This hotel is in the process of remodeling the guest rooms. I appreciated the fact that all the remodeling was done on the opposite side of the hotel that the guests were staying. This kept noise levels to almost nonexistent. The front desk staff was very friendly and helpful. Our room was very comfortable and we heard no noise from other guest rooms. The bed was very comfortable. Even though our room was not remodeled yet, it still was an enjoyable stay. The hotel is close to shopping and restaurants, and in a very safe neighborhood. February 24, 2014
Rated 5.0 out of 5.0 by Hotel experience Excellent room accomodates, atmosphere, and breakfast. Adequate parking and building access. Great stay. February 21, 2014
Rated 3.0 out of 5.0 by Pet friendly fees expensive If you are looking for a pet friendly hotel this is one that is excessively over priced for nothing. The pet fee is $25 a night and not even allowed to leave your pet unattended in the room. So exactly what is the $25 for. Will not be staying at this Holiday Inn again. I am a platinum member that will be taking my business to another hotel. February 10, 2014
Rated 5.0 out of 5.0 by Nice and clean I stopped in for the night after driving from Chicago. The hotel was easy to find and the front desk lady was a perfect example of Minnesota Nice. She was warm and friendly. When I received my room card it had my current IHG points on it. The hotel looked a little dated but the rooms did not appear to be so. I will definitely stay here again on my way back from Chicago from now on. January 27, 2014
Rated 4.0 out of 5.0 by Comfortable We were staying two days for a dog show. It was the weekend of the crazy below zero temperatures. It was close to downtown Saint Paul and the Mall of America. The room (319) was clean and comfortable. Our only complaint is the room was too hot. I had to completely turn off the system as there was no cooling working. The thermostat was either hot or hotter. We also could not crack the window open so the room became very stuffy. Breakfast was good and hot. Nice dog area to the side of the hotel with pick up bags and garbage can. Front desk staff was very pleasant. The cleaning, maintenance crew needs to smile a bit more. We did not use the pool but there were many kids in the pool appearing to be enjoying themselves. January 11, 2014
Rated 5.0 out of 5.0 by Enjoyed our Stay My family stayed in one of the suites during a long weekend skiing trip. The hotel was nice and clean. Breakfast was great. My kids loved the pool and hot tub especially after a cold day on the slopes. My greatest compliment goes to the staff member that was working the desk when we arrive that evening. We checked into our room and noticed immediately that the heater in our room sounded like we were sitting on the freeway. I asked that it be looked at the next day since it was later in the evening. She offered to check it out but was unable to repair it. I was appreciative of the effor though. Ultimately it was repaired while we were gone the next day and was a much better night of sleep! Overall nice stay and will be even better when renovations are completed. BTW... the renovations didn't affect out stay at all. January 7, 2014
Rated 3.0 out of 5.0 by pool area and food The pool area had only six chairs and 1 small table , I have been to an exact size pool area at comfort in and they had 16 chairs and 6 small tables, asked the staff if there were any more chairs and was told nope what ya see is it? Thought that was tacky response, peoplewere sitting on the floor , that was terrible we chose to skip the pool, THE REASON WE WENT!, and the continental breakfast was well below average , bacon was either under cooked or way over cooked, take your choiceI guess! I will stay elsewhere than this particular one next time! Thumbs down ! January 6, 2014
Rated 5.0 out of 5.0 by Clean, comfortable friendly staff. Nice place to stay. We will return. Enjoyed our stay. We will return. Breakfast was great and staff was there cleaning and refilling buffet. Cleanest breakfast area. Friendly staff at check in. January 2, 2014
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