Rated 4.5 out of 5 by 37
Rated 5.0 out of 5.0 by grammajo Woodbury St. Paul Holiday Inn express
pleasant room, comfortable bed, excellent service,great location
September 9, 2013
Rated 5.0 out of 5.0 by Fletcherkeystone69 excellent
helpful and pleasant staff; lovely location; no problems at all
September 8, 2013
Rated 5.0 out of 5.0 by RoadTrippingFamily Top Quality HI Express
Clean, new, great beds and comfortable. Best of all, even though there were wedding parties in house and the hotel was full, it wasn't noisy and we slept very well. Breakfast was really good, lots to choose from. This was our 6th night in HI hotels, on the road from Madison, WI to Sioux Falls, SD, to Rapid City, SD, to Cody, WY, and back through St. Paul, and this location was the best managed.
September 3, 2013
Rated 5.0 out of 5.0 by 2KoolKahuna Even Booked Great Service Made me feel Like I was the only guest there.
With the the vikings in town, the twins, the gophers and Minnesota State Fair. Called in late the gave me a great suite away from both wedding parties in the hotels, In the morning breakfast was delightful full of great choices. The little fenced in veranda section of the lobby almost had a outdoor cafe feel. Combine that with a free hot cinnamon roll and fresh coffee. AWESOME . Room very clean and room
September 3, 2013
Rated 3.0 out of 5.0 Wi-Fi Problems
Wi-Fi access was quite problematic - slow and sporadic - on both laptop and smart phone. Called the 800 number provided by the staff to anayze system response but no real improvement.
Refrigerator door in Room 202 would not stay closed.
It would be nice if the AC unit had a "Fan (constantly) On" position. This would help drown out the I94 traffic noise.
500 "bonus" points for previous visit (almost 4 weeks earlier) has not been credited, Was told that the staff who was charged with this responsibility had been out for some time and had not had a chance to catch up.
Staff is very good. I've enjoyed numerous stays at this hotel and have been rarely disappointed.
September 3, 2013
Rated 5.0 out of 5.0 by Theresa01 Good Breakfast and Great Pool
The Staff are always great. Hotel areas are always clean.
August 29, 2013
Rated 4.0 out of 5.0 by vinod It was a in good location but not cleaneness is not that great
I didi not enjoyed the stay compared to other hotels because carpet, bath room closet condition was very poor
August 26, 2013
Rated 5.0 out of 5.0 by aikal Nice Stay
Front desk staff were very friendly &
helpful. Good cookies too!
August 5, 2013
Rated 4.0 out of 5.0 by Phoxxy50 Nice weekend stay
Enjoyable weekend stay. Breakfast was very good. 5 of us was in Woodbury for our aunt's 65th surprise birthday party. We were very happy with our rooms. Will stay again.
August 3, 2013
Rated 5.0 out of 5.0 by decorahtraveler Great room and breakfast.
Had to make a late minute reservation in Woodbury and have stayed at Holiday Inn Expess before so thought I would give this one a try. It was even better than the others.. Comfortable room and bed. Very good breakfast with lots of choices. Will stay again if I need a room in this area.
August 2, 2013
Rated 5.0 out of 5.0 by Oliveman1 Always great
The staff and property are always great. My wife and I have stayed here multiple times over the years and feel like we have come home and can relax.
July 26, 2013
Rated 5.0 out of 5.0 by DocM Excellent in every respect!
Our stay at this hotel was a "cut above" our best experiences. The hotel staff from beginning to end were "customer focused" ... extremely attentive to all of wants and needs.
July 21, 2013
Rated 5.0 out of 5.0 by Foxxylady Very nice rooms and access for walking pets on property
Wonderful staff, very friendly and knowledgeable . We very much appreciate the hotel being pet friendly. We only stay in hotels that allow pets. Our dog weights 9 lbs, and is a wonderful traveler.
July 20, 2013
Rated 4.0 out of 5.0 by agon staff is excellent
over all we had a very good experience. staff is excellent. great service. I can recommend it to friends.
June 15, 2013
Rated 5.0 out of 5.0 by jahyouth23 Great Service
Overall my stay was enjoyable. The staff was friendly and courteous. The only problem i had was the water backing up into the tub when i showered. If i was staying more than one night this would have been a serious problem for me. I told the staff about it on my departure so i'm assuming that it would be fixed. I definitely would be staying here again.
June 7, 2013
Rated 5.0 out of 5.0 by jfavorite Great place
The staff was nice and the pool was wonderful. Always nice to stay and relax while the kids swim. Pet friendly and we had a great time.
May 31, 2013
Rated 5.0 out of 5.0 by Joe1sr Holiday Inn Woodbury
The staff were all pleasant and the service was excellent. The rooms were clean and comfortable!
May 22, 2013
Rated 3.0 out of 5.0 by winterpegger dated
I drove in from Canada. I had a one night reservation. Though the lobby seemed fresh, the only elevator was run down and when I got to my room it was not what I was expecting. The room was dated, furniture was old including the bed. old and stiff. not what i was expecting from an express suites hotel. for the price I paid for a junior king suite, not worth the money.
April 15, 2013
Rated 4.0 out of 5.0 by memom over all experience
when we first arrived at the hotel we had made our reservations on line and with a notice of us having a small dog,and need a room on the first floor and close to an exit door. When we went to check in there was no notice to the staff about the dog and what we had requested for her needs,or that we had given notice about the dog. I had made a copy of our confirmation and it showed that we did have a dog and what our needs were,the check in process took forever to get what we had asked for 2 weeks before checking in.The staff turned themselves inside out to get what we needs,which was 2 queen beds or 1 king bed and on the first floor next to an exit.What we ended up with was 1 queen bed,which we made work and all was well,but it still took the hotel staff a long time,because I special needs were never relayed to them until we arrived. This is not a good way to do advance reservations and not tell the hotel staff what they are.
March 19, 2013
Rated 5.0 out of 5.0 by MNbound Great stay, we're coming back for more
My wife and I have now used this hotel 2 times as we work toward moving to minnesota permanently. The staff have been very friendly and the beds were comfortable. The first stay, they were refilling the pool. But, the second stay, the pool was full and the spa was at a perfect temperature.
I do wish that they had more fruit options for the breakfast. Also, some yoghurt with more fruit and less high fructose corn syrup would be nice as well.. But, these are minor problems compared to an otherwise very comfortable and relaxing place to stay.
February 5, 2013
Rated 5.0 out of 5.0 by Thom563 Great service
My room was ready as promised, the staff was very pleasent and helpful. I had left items in my room and they were very helpful in shipping them back to me.
January 15, 2013
Rated 4.0 out of 5.0 by Sydthekid48 Nice weekend getaway
Being unfamiliar with the area, I had alot of questions for the front desk staff when I arrived. The 3 young men manning the desk were very friendly, extremely helpful, and even printed out local directions for me. The hotel is conveniently located right of the highway and there are many shopping and dining choices. The room was a bit dated but very comfortable.
January 7, 2013
Rated 4.0 out of 5.0 by Buckshot Very nice staff
A special thanks to Sag for his help and friendliness!
January 7, 2013
Rated 4.0 out of 5.0 by rookie22 Hungry on Christmas
We stayed on Christmas Eve. On Christmas morning, we were counting on having the complimentary breakfast. Thing is, they served from 6-9:30, and 9:30 meant 9:30. We got to the breakfast room at 9:40 and they had removed all of the food, locked up the refrigerators, etc. There were 2 bananas left. We had those. I stay at HIE hotels regularly, plus many other hotels that serve complimentary breakfasts. This is the first time I have been unable to get food a few minutes after the posted serving time. I can understand not bringing more food out, but removing the hot items and locking up everything else? I was also surprised that they weren't utlizing weekend serving hours of 7-10:30 since it was a Holiday. I have stayed at this hotel several times and will again, but I thought this was pretty chincy.
January 2, 2013
Rated 1.0 out of 5.0 by POPO50 Last time staying here ever!!!!!
Room was far from ideal and this place has really gone down hill over the past few years. Carpet in the room was gross; nasty feminine product left on the floor in the bathroom that was never cleaned up prior to me entering the room for my new stay. Smelled like wet dog/dog in the hotel as this place is 'pet friendly'.....not good for those who suffer allergies to pet and animal dander. Staff at the desk were nice and made things right as they deemed fit; however, room should have been free for the issues in the room and the lack of house keeping. This will be the last time I ever stay here as they lost me as a customer forever after this last time. Club member treat was a joke...really, bottle of water and a bag of nasty Lays potato chips...come on!!
January 2, 2013
Rated 5.0 out of 5.0 by Connie50 Comfort
I stay at the St Paul-Woodbury Holiday Inn each time I come to MN, The staff is very accomodating and friendly. The rooms have always been very comfortable and clean.
December 5, 2012
Rated 5.0 out of 5.0 by Luckyviolet Very comfortable and quiet room.
Great property good location to great shopping and the twin cities activities. Both mornings there was a distinct smell of cigarette smoke in our bathroom which we found offensive. Staff was very friendly and helpful. The breakfast offered many healthy choices. Would definitely stay here again.
December 3, 2012
Rated 5.0 out of 5.0 by Globetrecker Best Shower Ever
Great staff, great value, but excellent rating because they have the best showers out of any hotel I have ever stayed. Bathroom was nicley renovated with granite, the shower head was high enough that I did not have to hunch (6ft tall) and most of all the shower pressure was crazy good. Great stay.
November 3, 2012
Rated 3.0 out of 5.0 by Parkerworldtravelers Mediocor stay
We had stayed at many Holiday Inn's on trip and were disappointed with this stay. We didn't receive the welcome bag that priority club members are supposed to receive, we had issues every day with the key card to our room deactivating after each time we used it, then we decided to stay an additional day and they completely screwed up our bank accounts, to top it all off, we had a family above us that were so loud it shouldn't like they were coming through the ceiling at us. My husband went down to the front desk and they said they would take care of it, but it continued to happen for the rest of the night until 3 am and resumed at 7 am. When we were checking out, they asked if they could comp $25 off our bill. It was not a good experience with the staff. The hotel itself was very nice, great room, nice pool, great location.
October 10, 2012