Rated 4.3 out of 5 by 74
Rated 2.0 out of 5.0 by Twins9898 Not happy
Hotel room was very nice, but being on the first floor, could not sleep all night because people above us were pounding on the floor the entire night... Air Cond in our room was not working, which made it very hot. Housekeeping woke us up at 8am even know we had a do not disturb sign hanging on the door. Spending that kind of money for a room, it should have been a better experience..
Also, At check-in, Never noticed that i was a IHG member.
Just not a good experience.
July 14, 2014
Rated 4.0 out of 5.0 by ultrarunner100 Nice Reno
Nicely renovated rooms. Good update to décor and the addition of a fridge to all rooms was appreciated. Staff very professional and courteous. Rooms are very soundproof and peaceful. Common areas clean and attractive. The breakfast area is well kept but cramped for space. Food choices are getting tired.....every Holiday Inn Express has had pretty much the same hot items for years now. I'd suggest more toasters (and faster ones) for toasting up whole grain breads or bagels.
July 13, 2014
Rated 3.0 out of 5.0 by Mrs JS Not sure how to rate this
I've stayed at this property many times, and the experience had always been good. The rooms are clean, and I was pleasantly surprised to discover that they had recently been remodeled/updated.
I was unpleasantly surprised, however, to discover that the bed they had put me in, my first night there, was wet.
The desk clerk moved us to a different room, slightly upgraded for our trouble. It was however, a huge hassle (discovered as we were going to bed for the night), and really really disgusting.
I am undecided as to whether I or not I will continue to use this property. Most of the ratings I gave were average or good though, because all previous experiences have been good. So ....go ahead & stay there, just check the beds before you get yourself & your family ready to go to sleep.
July 12, 2014