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Rated 4.5 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by Great service My experience at the Holiday Inn Express in Woodhaven, MI was great. I want to say how clean the hotel was and the staff was very friendly. The staff here takes pride in their work and it shows. My guest room was very clean and the bed was very comfortable. I will stay here again and I have recommended this hotel to my family and friends. October 17, 2014
Rated 2.0 out of 5.0 by Recent Stay I am surprised as I have stayed at other Holiday Inn Express locations with a better experience but, I arrived in my room and immediately noticed a musty smell as if the room had not been used or ventilated well... almost a dirty smell. I turned on the A/C - Furnace in hopes to get air moving and freshen up the room and it too smelled funny but it helped enough to be tolerable without raising a major concern to the front desk since I was only staying 1 night. The bathroom was clean and bed appeared to be fresh but with the smell in the room it was hard to give a definitive opinion. The road noise from the adjacent freeway was loud all night making a restful sleep a challenge and there was some sort of a fishing tournament going on in the area and the adjacent accomodation had people out in all hours of the night working on their boats which caused additional noise which was frustrating. Sadly I would only recommend this location to those as a last resort as there are other B&B options near on Grosse Ile Island for similar costs, features and amenities and I might even opt to drive a little further for something nicer. October 16, 2014
Rated 5.0 out of 5.0 by Long Day... After a long trip into Canada this week, I had chosen the Woodhaven Holiday Inn Express as my in-between spot to stop for the night. I used my handy IHG App and booked the room with ease in advance. When I arrived, the gal at the front desk was ready to check me in with a great big smile. Opps... my CC was not authorizing the advance charges needed. As it was late, I looked on line at my account and found that the previous (not an IHG) hotel in Canada that I had spend the last 5 nights at, had not released the unused funds and my CC account was showing it was maxed out. I had no way to pay for my room. Having about 35k points still left over from my last mini-vacation, I wondered if I might use them to get a room. Through the extra and extraordinary efforts of this desk clerk, she was able to make a few calls and get things worked out for me (and I was reminded by the IHG phone representative that this is not the norm).. I am so very appreciative of her extra efforts, as she could had simply said sorry and sent me on my way to sleep in my car for the night. Not only am I reminded of the extra effort I normally see at most Holiday Inn properties (and I do travel extensively), I was so very glad this young lady took the time to help find me an option. I will be staying here much more often when visiting my area customers or traveling through the area (and I'll not let my CC get so maxed out again. Been a long week... Thanks! October 10, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Clean Rooms Our stay at this facility was excellent on every count. We checked out of a motel in the area because we were not happy and Holiday Inn Express saved the trip. October 7, 2014
Rated 5.0 out of 5.0 by Excellent Place and Excellent People!! We had to stay here for a period of time because we had a house fire. We are a family of 6, with young kids and it wasn't easy!! But...the staff here made us feel comfortable, welcomed and gave us our privacy! Vicky was so knowledgeable, sweet and helpful; she made sure that we had everything that we needed...right away! Jimmy, Leeman Jaqui, Amanda, all the housekeepers...you were awesome! Jimmy, thank you for getting on your hands and knees to remove the mysterious sticky stain, very noble of you!! The hotel here is immaculate, the swimming pool is crystal clear (one of the cleanest that I have ever seen!!), and the breakfast was to die for... many choices to choose from...even Gluten free products!! The lady in the breakfast room, Betty, was so attentive, helpful and always had something nice to say. She even interacted with my kids and didn't mind at all if we had to bring some food back to the room. She is like the loving, doting aunt that you would want to have!! Also, the kids loved the daily free cookies (three varieties) and the lifesaver bowl...even moms and dads loved them!! :) Thank you, thank you for having such a wonderful place for us to stay in and accommodating the entire family and making sure that our rooms (3) were always nearby!! I would HIGHLY recommend this hotel!! October 3, 2014
Rated 5.0 out of 5.0 by Excellent Stay Recommend Great Experience! Recommend Holiday inn Express! On complain is Fitness area could use an update. September 29, 2014
Rated 4.0 out of 5.0 by great breakfast Good selection of food for breakfast. Value is average not great. Overall the hotel is nice and I will go back when in the area, it is the nicest around the area. Not the cheapest but nicest. September 22, 2014
Rated 4.0 out of 5.0 by clean and friendly !st time I stayed I got a room that was occupied but was upgraded to a nicer room so it worked out eventually. Next trip no probs. Clean rooms friendly staff and a killer breakfast. I will be back. September 22, 2014
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