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Rated 4.3 out of 5 by 232 reviewers.
Rated 4.0 out of 5.0 by generally good stay Convenient location for our needs. Stayed on third floor. Get a new vacuum. Hall carpet filthy. Made me question the rooms cleanliness although it did seem clean. Our room was at extreme end of long hallway from the elevator. The ice machine and all other amenities located on ground floor lobby. I am disabled so this was very inconvenient. April 19, 2015
Rated 1.0 out of 5.0 by Worst experience The electricity went out .. I was late to my children's graduation and the manager was no place to be seen and refused to compensate me!!!! April 15, 2015
Rated 5.0 out of 5.0 by Clean and quiet We enjoyed our stay. The room was clean and the beds were comfortable. The breakfast was better than most motel breakfast buffets. We did have to park next door but the car was fine and it is right next door. The only problem was the electricity went out but those things happen and we were still able to have a hot breakfast after the electricity came back on. April 15, 2015
Rated 4.0 out of 5.0 by Average stay at an HIE Bed was comfortable to one of us, but not the other. The room was smaller than other typical HIE rooms. The room overlooked a grocery parking lot, so you could hear the sounds of people coming and going somewhat and especially with the window opened to the roughly four inches that you can open it. We needed the fresh air in the room. The parking is under the building and doesn't have the safest feel, but we had no issues. The front desk person was friendly at check in; the breakfast was the usual offered at HIEs. It was a good value for staying at prior to a day at Universal Studios; we left at 9:15 and it took about 30 minutes to arrive at Universal. Overall, average experience. April 12, 2015
Rated 5.0 out of 5.0 by Comfortable and friendly service Beds are comfortable. Breakfast had reasonable choices.Staff was Very helpful and responsive. April 9, 2015
Rated 3.0 out of 5.0 by Poor bathrooms but good room and service Bathroom drains are not that great and expect water clogging during your shower. Experienced this but the desk on duty did his best to resolve it but couldn't completely resolve the problem as its a plumber job. Would have expected to move to a new room or a partial refund but that didn't happen so its not worth the money you pay for. Better hotels with better bathrooms are available at a good price. Overall the hotel is good with comfortable beds and breakfast was decent but the bathroom experience was a bad one for me especially for the money you pay for Holiday Inn hotels. April 9, 2015
Rated 4.0 out of 5.0 by Clean, close, quite and cost reasonable... I often stay at this hotel because of its proximity to my office when I travel. It consistently meets my needs at a reasonably price. April 7, 2015
Rated 4.0 out of 5.0 Great staff, but maintenance problems I have stayed at this property frequently, and always appreciate the kind staff and good breakfasts. I did encounter plumbing problems in the bathroom and the loudest heater/air conditioner fan I have ever heard, but didn't mention them until checkout. The internet accessibility was a HUGE plus, as well as the desktop availability. Thanks!! March 31, 2015
  • 2015-04-20T10:38:32.691-05:00
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