Rated 4.3 out of 5 by 205
Rated 5.0 out of 5.0 by Melz81 Exceeded Expections and quite a nice stay!
I was very surprised and pleased by my experience here. I like to get a good deal but I still want a nice, clean experience. This hotel seemed much nicer and new on the inside than the outside suggested. Very comfortable pillows, cool TV remote and easy to use, nice clean all marble bathrooms with excellent showerheads and good water pressure (so important to me) and more than one mirror in room including a full length on. In addition, there was also a Fridge AND desk AND chair with ottoman and it was all included in the standard room which I booked at a great price AND has free parking, which is not the easiest to come by in the LA area! And most important- CLEAN! And the continental breakfast had THE most selections I have ever been presented with for a complimentary breakfast. Biscuits and gravy, eggs, bacon, one of those pancake/waffle making machines and all that was alongside your standard bagels, muffins, cereal, yogurts, fruit, multiple beverages, and did I mention the fresh cinnamon rolls kept warm in a warmer ?? Staff was nice, not much interaction with them. Even the stairways were carpeted and nice. Again, SO pleased by my stay there. My ONE complaint, and it is pretty legit, is the toilet paper. One phrase- disintegration upon any contact.
I'm sure its much more environmentally safe, being almost translucent and all, but you really end up using 5 times as much than if you just stuck with some Charmin. I will bring my own toilet paper next time, but I will still be staying again.
January 22, 2015
Rated 5.0 out of 5.0 by The Cool Mom Great place to stay
I stayed here since it was very close to where I was working. It is a very clean hotel, although a bit older, but nice. Room was very clean and all the incidentals were as expected, i.e. cups, towels, etc. I travel a lot for business and would stay here again. The manager is very pleasant and nice to work with. Very knowledgeable young man and oh so nice.
January 22, 2015
Rated 3.0 out of 5.0 by jrbull Exterior door to room??????
Never would I have stayed at this property had I known the first floor room I requested had an exterior entry door. Nor would I have imagined that in order to enter the room's restroom I would have to pole-vault myself over the computer desk chair which was unfortunately blocking the bathroom door. To top off everything... the 2 bed mattresses in the room were hideously rock hard. Additionally, the normally easy IHG checkout was seriously marred by not having a receipt left under the door due to it being an exterior door.
All in all, this was a train wreck, a huge disappointment! Glad it was only a single night stay.
January 21, 2015