Rated 4.7 out of 5 by 132
Rated 5.0 out of 5.0 by Linda982 Comfortable environment
I have stopped here numerous times and feel very comfortable and secure here. Employees are very friendly and willing to help with any requests.
July 11, 2014
Rated 4.0 out of 5.0 by monijef1 Friendly Employees , Clean Comfy Room
This hotel has all you need for an overnight stay . I stayed one night with my family and liked the ample parking space, friendly employees and cleanliness.I forgot the name of the woman at the front desk, but she was new to working at the hotel and told us that she just moved to the area 3 months ago.She had great suggestions for where to eat (Joes Steakhouse YUM!!) and what to do like the caverns, and the ice cream shop not to far way. I was however disappointed when I called down to the front desk around 10:30 or 11pm to ask if there was a way to either order movies or if they had a DVD player that could be sent up. The young lady said No to both , but the next day I was told that DVD players were available. The only other disappointment was that there was no Bacon when I arrived for breakfast , nor did I know how to go about getting an omelet.Other than that its a great Deal!
July 10, 2014
Rated 5.0 out of 5.0 by biggirms Good Place to Stay
I needed quick place to stay to rest from a long drive on Interstate 81. I called the 1800 number, and they were able to get me into a room quickly. When I arrived, I was greeted by friendly staff and a very clean, comfortable room. I would definitely stay here again.
July 8, 2014
Rated 4.0 out of 5.0 by Thompsoc40 Awesome service
I would rate this hotel as a 5, but for one reason. The mattress was extremely hard which made my sleep uncomfortable. Other than that everything else was outstanding, and I would probably stay again and recommend to friends
July 7, 2014
Rated 5.0 out of 5.0 by elp327 Great Option!
This was our second time staying at this Holiday Inn Express. The hotel is clean, beds are comfortable, and breakfast is delicious! Great option for trips to Luray and Shenandoah National Park.
July 3, 2014
Rated 5.0 out of 5.0 by Sharri Nice Property - Great customer Service
The property was modern, tastefully decorated and clean. The room was clean and had all of the necessary amenties including refrigerator and microwave. The room was very quiet. I had a view of the pool and couldn't hear anything. Also, a young soccer team was staying at the hotel and I couldn't hear them in the halls. Breakfast was included and contained a nice variety of foods. They have an automated pancake machinie, that makes pancakes in 1 minute! Very cool! :-)
I want to commend Brandi, your Front Office staff member. She was so courteous and thoughtful when assisting me with my reservation. She even contacted me prior to my visit to confirm my arrival. Quality customer service is harder to find these days and it is certainly appreciated that much more when it is received. Keep up the good work. Have Brandi teach a customer service course. She's really excellent at it!
July 3, 2014
Rated 4.0 out of 5.0 by Tinker70 Staff was friendly and helpful
We weren't sure where to eat but the staff gave us suggestions which we really appreciated. Our stay was relaxing and the room was comfortable and clean.
June 30, 2014
Rated 5.0 out of 5.0 by J.R.B. Great luxurious room for great rate
Great informative staff and prompt service. Clean modern accommodations with easy travel access.
June 30, 2014
Rated 5.0 out of 5.0 by PaulVT Great common area and breakfast space
The front desk staff was very friendly, helpful, and responsive to my needs.
June 26, 2014
Rated 5.0 out of 5.0 by catbudlady Feels better than home!
We do adult tour groups here. I love the staff even our breakfast lady in the mornings! They are always friendly and welcoming! The hotel is clean, the people nice and friendly. The bed is comfortable. This hotel is everything you could ask for in a lodging property. Bus parking is good and free!
June 25, 2014
Rated 5.0 out of 5.0 by dogofwar Great Room
My visit was very enjoyable. Your staff was very professional
June 24, 2014
Rated 5.0 out of 5.0 by tsgolden10 Front Desk very helpful
I arrived at 1:30 am without a reservation. The gentleman at the front desk was very helpful in getting me a room and providing me with a discount. It appeared that the property was recently renovated or was new. I was very happy with my short stay
June 23, 2014
Rated 5.0 out of 5.0 by Belmont U Parent Comfortable bed, clean and friendly
For an off the route hotel to rest our heads for a night, I was pleasantly surprised with everything.
We were heading to Nashville and the Holiday Inn in Nashville paled compared to this one.
The only downside was the tasteless free breakfast bar. I don't fault the staff, think it was the food the hotel/company ordered.
Highly recommend this hotel and will stop again when we head to Nashville again!
June 20, 2014
Rated 5.0 out of 5.0 by Pam2horses I felt very safe
As a senior woman, I often feel vunerable when traveling. The desk
June 20, 2014
Rated 5.0 out of 5.0 by dakota01 Will return
We had an excellent experience staying at your hotel. Special thanks for the breakfast lady who made our breakfast experience very pleasant and she wished every father a happy fathers day when they came to eat breakfast. She's a keeper!!
June 19, 2014
Rated 5.0 out of 5.0 by greasemonkey30 very well kept
perfect for what we wanted wish there would have been a fan in the bathroom
June 17, 2014
Rated 5.0 out of 5.0 by Hank639 Very helpful front desk!
Thanks to Brandy for her help in holding 2 rooms. Web site was down and I was in the middle of a huge thunderstorm. She saved the night! Thanks
June 15, 2014
Rated 5.0 out of 5.0 by General Joe My GoTo property on I-81
Property is always first rate. Breakfast with Janice in the morning is always a great way to start the day.
June 13, 2014
Rated 5.0 out of 5.0 by Sherry9 Woodstock Shenandoah
Was excellent hotel. Was a little far from the National Park. Finding a good place to eat was a little hard and far.
June 13, 2014
Rated 5.0 out of 5.0 by toyman if you have to be away from home
From the welcome to as I exited and was wished a good day...this was a great stay.
June 12, 2014
Rated 5.0 out of 5.0 by bbgg1 Great place, excellent value
The only negative is that four of the five pieces of fitness equipment did not work properly. All else was excellent.
June 12, 2014
Rated 5.0 out of 5.0 by John1629 Nice clean and comfortable
Stayed for work in the area, easy online reservation process and friendly staff. Room was nice and clean, very comfortable stay.
June 9, 2014
Rated 5.0 out of 5.0 by charlebd fabulous hotel
Stayed at this establishment again and we were not dissapointed, looking forward to returning next year. Staff, facility, breakfast are excellent. Kudos to a professional organization and staff and most of all a very clean establishment.
June 3, 2014
Rated 4.0 out of 5.0 by Tennyson Staff
Always enjoy seeing the smiling face of Brandi and her professionalism
May 31, 2014
Rated 3.0 out of 5.0 by Kimbers208 Uncomfortable bed
When I checked in I had requested two queen beds and we got two double beds, would have bee able to accept this if the person checking us in would have told us, but he just checked us in like we were getting the queen beds.
May 23, 2014
Rated 5.0 out of 5.0 by Denise 52 Comfortable bed and cleanliness
This was a wonderful experience the room was awesome. So clean. Staff was friendly and professional. Great morning breakfast lots of variety.
May 22, 2014
Rated 5.0 out of 5.0 by ingako Great service, clean room, comfortable mattress
We stayed in May for the MMT race. Very nice staff and great customer care (understanding for customer needs, help with reservation, looked for my lost keys and called me back). Clean room and comfortable mattress. 5 mins walk to CVS, farmacies, grocery, etc. Could be nice with a wider choice for breakfast (some glutenfri cereal, yogurt), although eggs were great.
May 20, 2014
Rated 4.0 out of 5.0 by TESSComments Cookies at the front desk
We encountered friendly, helpful people at the check-in Plus COOKIES. Nice room. Was happy to see a refrigerator in a 2 bed room.
Goodie Bag or Points are always a PLUS.
As always, Janis at breakfast made sure everything was stocked. This time she had a helper.
May 13, 2014
Rated 4.0 out of 5.0 by JAJ1972 Quiet and relaxing
We stayed here one night during the week. The staff was very helpful and recommended restaurants. They even gave us a coupon for a free dessert which we enjoyed.
May 3, 2014
Rated 5.0 out of 5.0 by RichardP Great Place to stay!
Only spent one night -- passing through to PA. Enjoyed out stay. Would be happy to stay there again.
April 30, 2014