Rated 4.2 out of 5 by 61
Rated 5.0 out of 5.0 by stacyh Great Experience Again!
I have stayed at this Holiday Inn Express several times and I have always had a great experience. The rooms are clean and well maintained. The staff is very friendly. I love the breakfast, too. I have a freshman at Baylor so I will definitely be back!
August 25, 2014
Rated 1.0 out of 5.0 by Daughter is a Baylor Bear Careful with your belongings
This hotel was fine until items were taken from my room. When I reported this to the manage, Mr. Patel, he refused to believe me that the things were taken. He kept telling me no one on his staff would take anything from my room. They did! My items were gone! IF you stay here, lock any personal items becasue you may have them removed and then nothing done to keep it from happening again!!
August 16, 2014
Rated 5.0 out of 5.0 by DD3456 Comfortable
This hotel was easy to get to and check-in was quick and easy. Beds were comfortable enough and rooms were spacious. The bathroom door and walls showed a little wear (water damage and rust stains on door frame near the floor) but it didn't detract from our stay. It also would not prevent us from staying again. Nice place to stay and had a good breakfast!
August 12, 2014
Rated 5.0 out of 5.0 by Chris M 1508 Great Hotel
This was an excellent hotel and the staff was extremely friendly. Could not have found a better hotel or rate in the area.
August 11, 2014
Rated 4.0 out of 5.0 by char333k Holiday Express in Waco
the day staff were informative, and super friendly
. The room was perpetually cold and the night staff was non-helpful....
the outside needed some cleaning.
August 6, 2014
Rated 2.0 out of 5.0 by Big Thumper Fun weekend costly...
Manager, Mr Patel, was not co-operative, staff was not very friendly. Lady working at check-out the next day at 6:45 was seated the whole time, definitely not a morning person or a people person. She could have cared less about our stay.
August 5, 2014
Rated 4.0 out of 5.0 by Dee1957 Comfortable room. Staff just not very friendly and I prefer staff that smile and are accomidating
Everything was ok. Nothing stood out as great. Staff were not rude. They simply did their job but did not speak. I did ask for ice at breakfast and was told to get it from the hall. There were only two guests in the room. At another hotel when I asked the staff brought me ice. That is above and beyond great service example.
August 4, 2014
Rated 4.0 out of 5.0 by amandacj Everything was fine, except...
The room was a typical Holiday Inn room; however, the toilet seat was cracked in half. The manager came and replaced the seat. However, when I notified them of another issues (leaking faucets that created puddles on the floor), I was told that there was nothing that could be done and we would just have to accept it.
July 29, 2014