Rated 4.2 out of 5 by 30
Rated 4.0 out of 5.0 by dpettijo Second stay.
Very quiet. There for a Baylor football game and was allowed to check in at 11:30 so we could unload before we headed to the 2:30 kick-off. We have stayed there two times for Baylor games last year and this year. Would definitely stay again. Wish the rates were a little cheaper but realize it was game weekend.
September 11, 2013
Rated 5.0 out of 5.0 by Tcorey Great Place
The front desk is pleasant and the rooms are clean and the service is great.
September 9, 2013
Rated 4.0 out of 5.0 by HHMH Comfort and convenience
Our visit at this hotel was more comfortable this time than on a previous stay when we were placed in an area upstairs (in the summer) where the hallway was extremely warm. When transporting luggage a distance down the hallway we were sweating.
This time, our room was comfortable except one of the chairs was extraordinarily low - probably should be replaced. We entered from an outside entrance where the key card would not open the door requiring us to walk a considerable distance to get into the building. We reported it to the desk and the desk clerk who appeared to be talking on a personal call, told us that the electronic lock could not be repaired until the following morning when, of course, we were leaving anyway.
August 23, 2013
Rated 5.0 out of 5.0 by JPinPlano Good Experience
We stayed at the Holiday Inn on 7/19/13. The room was very clean, the bed comfortable and the air conditioning unit was great and we were able to control the temp ourselves.
July 26, 2013
Rated 4.0 out of 5.0 by jdixon5 Comfortable bed and great service.
I know that you are an Express Inn however I wish you had a dining facility or get a great eating place to build next door!
July 26, 2013
Rated 5.0 out of 5.0 by Cherylp Great location, clean, and comfortable!
We have stayed at this location on several occasions. It is consistently clean, quiet, and comfortable.
July 24, 2013
Rated 1.0 out of 5.0 by Tadmad Bad experience!
The receptionist who checked us in was unwilling to give us an upgrade when we told her that we were platinum members. Customer service was very poor! She was not accommodating at all.
July 17, 2013
Rated 5.0 out of 5.0 by ddinpsl Great Experience
Clean, quite, comfortable, friendly staff! They were ready for me at check-in. Wake up calls on-time.
June 14, 2013
Rated 5.0 out of 5.0 by mickey12860 EXCELLENT STAY
With the exception of the normal, powdered eggs.....YUK!
June 7, 2013
Rated 4.0 out of 5.0 by Stella123 Comfort and Staff Courtesy
Room was very clean and comfortable. The King Room was a little small, yet very comfortable. Staff was very courteous and professional.
May 12, 2013
Rated 4.0 out of 5.0 by Shellshock Awesome One-Nighter
This hotel is compairable to all others. What sets it appart is the hotel and room layouts.
April 15, 2013
Rated 4.0 out of 5.0 by capone Great Stay
Everything was wonderful. The staff was excellent and the room was great! The only thing I would change is adding a couple smoking rooms for all of us nasty smokers!
April 8, 2013
Rated 5.0 out of 5.0 by jimvet Very pleasant experience
Our overnight stay was most enjoyable and relaxing. The room was very clean, and the bed was oh so soft and comfy. I'm a stickler for neat-and-clean, and that's what I got. The complimentary breakfast was quite satisfying, as well.
March 29, 2013
Rated 3.0 out of 5.0 Will not be staying again
I have stayed at the Holiday Inn Express in Woodway on several occasions over the past 5 years but will not be staying there again.
I booked my reservation in advance and had to leave a day early. I was refused a refund for the day and night that I paid for in advance. Unacceptable! I expected better service since I am a Platinum Member. Too bad really as I have referred dozens of people to your hotel.
March 6, 2013
Rated 5.0 out of 5.0 by Moms1937 Accessible Room
This is the very first room with a tall potty, eventhough I always request one. Now I will try to remember to request Rm. 116 when staying at this particular property.
February 15, 2013
Rated 3.0 out of 5.0 by Jenna480 Desk Manager
The desk manager on duty did not find it objectionable that the religious programming in the breakfast area was depicting ALL Muslims as anti-American terrorists. After two different guests complained, he reluctantly changed the channel after I told him that his personal religious views should not represent Holiday Inn. Although I am not Muslim, I was offended by the hate speech and the lack of concern of the manager.
February 9, 2013
Rated 5.0 out of 5.0 by Zanne Comfortable and Nice
Really enjoyed our visit and your facility was nice! We plan on visiting again soon.
February 1, 2013
Rated 1.0 out of 5.0 by JMarq Staff. Is mor interested in talking with friends on phone.
Front desk would not change my room type for me. She would not even try because she wanted to get back on the phone with her friend. The toilet seat was falling off, and the shower would not drain. It was Christmas and they would not fix it or change rooms for me. I stay 150+ nights a year in ICH hotels and will never stay here again.
January 2, 2013
Rated 5.0 out of 5.0 by Drbn53 excellent HIX
I have stayed at this Holiday Inn Express several times... I am a business traveler... I find this hotel very consistent... all facets, food, cleanliness, comfort, etc... all are exceptional. The hotel does not pick up the highway noise... the staff is always very helpful. The only thing you have to watch out for are Baylor game weekends... because it will be Full! Enjoy!
December 7, 2012
Rated 3.0 out of 5.0 comfortable beds
had to stay in Waco via going to Austin for Formula 1 Grand Prix. Beds were comfortable - staff were mediocre. Gonzales and Forth Worth Holiday Inns much better
December 6, 2012
Rated 5.0 out of 5.0 by Louie63 Last 12 months of visits
I have had the honor to work on a project in Waco over the last 12 months. I stayed at the Woodway facility every time. The staff is wonderful, helpful and very friendly.
Only suggestion is to consider purchasing some weights for the fitness center.
Thanks to the staff for always making reservations via email for me. It was much appreciated.
November 25, 2012
Rated 5.0 out of 5.0 by BUmom2016 Clean and comfortable
The rooms are clean and comfortable. The hotel was full because of Parent Weekend and it was very quiet. the beds and pillows are very comfortable. I did not want to get out of bed. The mini fridge in the room is a plus for cold drinks.
October 22, 2012