Rated 4.1 out of 5 by 104
Rated 5.0 out of 5.0 by the best Nana great service
Had a very pleasant stay here. The front desk was very friendly and helpful. Instead of just telling us how to get CC on the TV they came up to room and set it for us. the pool was nice and the breakfast was excellent! would go there if ever in area again.
October 19, 2014
Rated 5.0 out of 5.0 by octoberblues Fabulous Staff!
We stay every year at this hotel. We know that the breakfast will be tasty and available early. The staff from the minute you walk in till you check out are fabulous. Super attitude, friendly and informative. They recognize you and make you feel at home. The outside of the property is always clean and well maintained. Beds are comfortable and the fitness room though small has basic equipment to start the day. The only down side for us, as we come in every year at the same time is the pool. Don't have your hopes up a definite downer. Green and smells horrible in that area. Other than that for affordability and a super stay wouldn't go anywhere else.
October 19, 2014
Rated 4.0 out of 5.0 by LA55td Things are changing...
I have always had SUCH a good stay at this hotel. Primarily due to the excellent staff. I don't know what has changed in the past several months, but I didn't see one face that I knew. The clerk at the front desk was business-like, but not overly kind, happy or helpful.
After I was ready for bed, I realized that there was only one pouch of coffee for the morning and it was decaf. I called the desk to ask if she could help me with a pouch of regular coffee and she just said "No, I'm the only person here." It seems to me that she could have offered to slide one under my door with my bill -- or while delivering bills - right? No offer to help out or apology.
The other thing is that my shower curtain smelled very mildew-y -- I'm not used to that at this hotel. In general, I worry that the quality that kept me coming to that hotel and not staying closer to the airport is changing...and not for the better.
October 18, 2014
Rated 5.0 out of 5.0 by xyzzy27 superior customer service
The front desk was extremely helpful. The bacon at breakfast was light and crispy. There is an all night diner just across the parking lot in case you get the munchies.
October 17, 2014
Rated 5.0 out of 5.0 by Creekwalker Comfortable facility
Enjoyed my first stay at this facility! More than what I expected.
October 16, 2014
Rated 5.0 out of 5.0 by PLOT35 Clean and comfortable
Room had the feel of luxury. Was well furnished and comfortable. TV provided good quality viewing although TV channel listing sheet did not provide enough info as regards network affiliations.
October 14, 2014
Rated 5.0 out of 5.0 by EllyEArl Business Travel
I visited Woonsocket on busienss. This hotel was very clean, the staff was very good adn it was very convenient to the location I was working at.
October 11, 2014
Rated 4.0 out of 5.0 by phytodad Good hotel.
This was the second stay in this hotel. Good locations. Just 15 min from Twin River Casino and close to Providence.
October 9, 2014