Rated 4.1 out of 5 by 100
Rated 5.0 out of 5.0 by beth2432 great customer service
we had to leave early in the am , we would of missed the continential breakfast , the staff packed up a to-go meal ..... also the hotel was very clean ,comfortable bedding..
September 26, 2014
Rated 5.0 out of 5.0 by Beej06 Great hotel and value
The hotel was clean and comfortable. The staff were friendly, including the security that asked us to keep it down when we were loud in the hallway at 12 am. My only issue was with the breakfast but I am gluten free and it's not the hotel's fault that I couldn't eat much. Otherwise, there was a variety and everything looked delicious.
September 26, 2014
Rated 5.0 out of 5.0 by Angela1234567 房间不错
September 25, 2014
Rated 5.0 out of 5.0 by GoddessJenn Very comfortable beds, hotel staff excellent
Had a great business stay! Will stay again. The beds and pillows are very comfortable. Staff was very attentive to my needs and provided excellent service.
September 25, 2014
Rated 4.0 out of 5.0 by placid College Visit
The room was pretty comfortable except for the fact that I had to ask for the bedding to be changed after I was in the room for a little over a week.
September 20, 2014
Rated 5.0 out of 5.0 by Maiachs !!! :o) Extra items . . .
We had asked for an extra coffee pot in our room, they had it there this time; we were very happy we didn't have to wait like the last few times !! : )
September 18, 2014
Rated 5.0 out of 5.0 by Gizzyizzy great service, comfortable bed
Staff very friendly, good customer service. Bed was very comfortable, had a great night sleep.
September 13, 2014
Rated 5.0 out of 5.0 by T.K.P. Family Visit
Pleasant staff that was very courteous - facility was clean and appeared to be well maintained. breakfast was adequate.
September 12, 2014
Rated 4.0 out of 5.0 by LynnD2001 Overnight visit
We enjoyed our stay at the Providence-Woonsocket Holiday Inn Express. The room was good size and the bed was quite comfortable. We enjoyed the complimentary breakfast, it is a nice touch to start your day.
There is a cute little diner right in the parking lot that is open 24 hours a day, we enjoyed a late night snack from there. I would recommend this hotel to anyone that is looking in this area.
September 12, 2014
Rated 5.0 out of 5.0 by KGirl1972 Great service!
I was able to make a last minute reservation for a wedding in the area after our original accomodations couldn't accomodate us. Room was clean, service was great and a free breakfast was a bonus!
September 9, 2014
Rated 5.0 out of 5.0 by tam98 Consistent quality
Have stayed multiple time and have always experienced consistent quality in the room and staff service.
September 4, 2014
Rated 2.0 out of 5.0 by Holly1985 had my personal belongings thrown away
booked a non smoking room because I am highly allergic to smoke
i told them this and i was still placed in a smokers room.
then and my 2nd day the cleaning staff thrown my specialty shampoo conditioner and body wash and my little brothers brand new swimming trunks.
my skin is allergic to a lot of things so i have to use expensive specialty soup that can only be found online because of this i could not bathe properly or wash my hair the last 2 days i was there which cause me to breakout i reported it immediately, the only compensation i was given was 2,000 reward points i'm not happy the hotel said they would call me i have never received a call or email form them.
September 3, 2014
Rated 4.0 out of 5.0 by Vinniecap Holiday Inn Woonsocket
Stayed at this property for a little over a week during a recent business stop in Rhode Island. As far as HIE goes, this one is just average. My room was clearly designated as non-smoking, but upon check-in it was apparent that wasn't the case. Staff used a terrible air freshener to cover up the smell, which only made it smell worse. Other than that, a pretty average stay for me. Typical comfy beds and complimentary toiletries etc. Pool looked to be clean and functional.Staff went the extra mile for me, as I was unable to check out in person due to a hospitalized illness during my stay, and they made sure my belongings were safe until I could return to retrieve them. Would recommend this property based on this alone.
August 29, 2014
Rated 5.0 out of 5.0 by JayleighsMom More than expected
While I never actually made it back to my room to sleep, the time I did spend in my room was enjoyable. Breakfast was surprisingly good, and every one was very kind.
August 26, 2014
Rated 5.0 out of 5.0 by elaine8419 Good clean hotel
Friendly staff, clean hotel with clean rooms, comfortable beds, good breakfast.
August 25, 2014
Rated 5.0 out of 5.0 by Floydd Weekend adventure with children
We had a great stay at the HI Express Woonsocket. The children were ecstatic with the pool and swam twice a day! The staff was welcoming and accommodating.
August 22, 2014
Rated 5.0 out of 5.0 by riki2 bed very comfortable sleep very well
I will go back again I really like the
THE Holiday Inn Express ,
Very clean , Pleasant and staff with smile
That make You feel at Home very nice staff
August 21, 2014
Rated 4.0 out of 5.0 Comfortable beds and Wi-Fi service
Overall stay at this hotel was very good. Great pillows on the king size beds from soft to firm. Would like to have had a refrigerator in the room.
August 19, 2014
Rated 2.0 out of 5.0 by JJonah Slightly below average and needs updates.
Overall the hotel appeared poorly maintained. The A/C in the room was configured to run based on a motion sensor thus no working A/C at night. Result was a hot uncomfortable room that was difficult to sleep in. The room comfort other than the A/C issue was alright. The furniture was quite dated eyesore but functional. If you are just passing through it works for a night but I wouldn't want to spend an extended amount of time there.
August 16, 2014
Rated 4.0 out of 5.0 by Mike2000003 Was pleasant and relaxing stay
We had a very good experience with the stay in the hotel. One small thing was that staff was not always too friendly but this was compensated with everything else: good room, excelent breakfast, hotel apearance, comfort. We liked the stay.
August 14, 2014
Rated 4.0 out of 5.0 by Premo23 Guest
Good food/breakfast...room/furniture could have been more updated and clean.
August 9, 2014
Rated 5.0 out of 5.0 by Bassify Summer Family Vacation
We were looking for hotels in the greater Northern RI area to stay for seven nights. We decided on this hotel because of the value and location to our activities. The staff was very courteous and helpful for the entire week. The food was very good and the beds were extremely comfortable. The manager met us and she was very cordial and friendly. The Mendon Road side of the hotel is rather noisy from large trucks and vehicle traffic during the day. Overall I would recommend this hotel to anyway looking for great accommodations at a reasonable rate.
August 7, 2014
Rated 5.0 out of 5.0 by Deb LRP Nice stay
Very clean and comfortable. Very nice bed linens and a selection of pillows; both firm and soft which was great. Complimentary breakfast was better than most. The staff was friendly and helpful and when we accidentally bought a movie, it was cleared up the next morning with no problem. A good little diner right next door.
July 30, 2014
Rated 3.0 out of 5.0 by JackNY46 Holiday Inn Express - Woonsocket, RI
The hotel itself was very good as is usual for any Holiday Inn, My issues was with the front desk staff. The woman didn't not seem to know her job or even care. She puit a hold on my credit card for more than the full amount of my stay at check in. I have never had this happen at any other Holiday Inn, usually it is a $50 hold at most until the end of the stay when all room charges are then charged to my card. WhenI questioned her about this she got snippy and told me that's how its done and could not explain what the extra charges were for and that they would "probably" come off at the end of my stay. She was not helpful at all to me or any of the other guests checking in.
July 28, 2014
Rated 4.0 out of 5.0 by Petiebird Nice place
We were treated well by the desk staff. They were very helpful finding us a place for dinner. I would definitely stay at this hotel again.
July 28, 2014
Rated 4.0 out of 5.0 by gllm Night shift staff
We had left our phone charger in a previous hotel. The night shift staff were very helpful in that they let us use a charger they had on hand, writing down our name and room number, so that my husband and I would be able to keep in contact the next day as my husband had to work and I needed to know when he would be finished for me to pick him up. I am sure most hotels would not have done this! I really appreciated them!!!! They were a life saver!!!! THANK YOU AGAIN!!!
July 27, 2014
Rated 3.0 out of 5.0 by sunsikle Don't choose for the pool
Was an overall good stay- was looking to relax in the pool but it was dirty and the smell of chlorine would knock you out.
July 22, 2014
Rated 3.0 out of 5.0 by arby5 nothing special
title says it all..best thing was breakfast was actually pretty good.otherwise everything else was just ok
July 15, 2014
Rated 3.0 out of 5.0 by foster1 Attention to service.
As a platinum member I stay at many HIE's. This one I found clean and everything you would expect at an HIE. The issues I have are with service.. when I arrived, my request for room type were not honored or checked against the reservation or my online profile. They were sold out so there was nothing for the desk to do but to say they were sorry. Second, for a hotel with 5 floors, only one ice machine was working and none of the drink machines were working. Unless I'm mistaken, hotels are in the service industry....
Attention needs to be paid to this..
July 14, 2014
Rated 3.0 out of 5.0 by adam311 Customer Service
Customer service was great Sam and Val at the front desk were a pleasure to deal with and handled my room issues promptly,(just beware there are renovations being done on the forth floor) The front office manager was a little rude at first cause she seemed to have gone out of her way to make sure i knew there was no smoking in the hotel before i even finished checking in and felt judged for having tattoos and being from New York / New Jersey. other than that everyone else at the hotel was great.
July 11, 2014