Rated 3.9 out of 5 by 54
Rated 5.0 out of 5.0 by Snappy84 Exceptional Hotel
My recent stay at this facility was above and beyond any other IHG property I have stayed at in the last 2 years. The entire facility was clean and everything looked new! I was pleasantly surprised by the spacious room along with a very well styled decor. I will definitely be staying here from this stay forward for all visits to the York Area monthly! Furthermore the check in staff was very kind during a late check - in and even took some extra time to point out several local places for food that were superb.
February 25, 2014
Rated 4.0 out of 5.0 by Chuck0786 Great Customer serviice
My whole experience was marvelous. Great treatment and quiet place to rest as i was on a business trip. i got snowed in the parking lot and the lady was very helpful in contacting the snowplow-er. The only negative was with the housekeeping they didn't wipe the dust off the tables at times.
February 12, 2014
Rated 5.0 out of 5.0 by Proud grandmother Loved the room and the pool
very clean - loved the décor in the room - loved the pool & hot tub
only thing we did not like was the omelet - the breakfast omelet was not tasty at all - would have liked a choice of scrambled eggs
February 11, 2014
Rated 5.0 out of 5.0 by RP16 Treated very well !!!
Everything was great ! We will definitely stay here once a month.
February 10, 2014
Rated 2.0 out of 5.0 by veryunhappy2014 Hard as a Rock bed
The bed was very hard.
There was dust and dirt all in the corners of the room.
The food at breakfast was not ready. We came down at 7:30 am.
The cinnamon rolls where cold and hard.
The boiled eggs had ice crystals on them.
Half the hot food was not out.
Towels were not soft at all.
The hot tub was not working.
February 4, 2014
Rated 3.0 out of 5.0 by Dan the man Not helpful staff
Staff grumpy, not very accommodating or helpful. Shut down b-fast right at the time when new people arrived to eat. Didn't give late check-out when asked. Just non friendly staff. Hot tub was awesome--nice and hot. Only good thing was hot tub.
January 4, 2014
Rated 5.0 out of 5.0 by 5150TSF Great Stay!
My team needed a place to stay after another hotel messed up our reservations. Should've went to HIE first. Staff was great from the time of reservations to check out. Breakfast was awesome, no complaints from anyone. Rooms were clean as could be. If you are in this area and need a place to stay, check out the HIE NE York first..
November 28, 2013
Rated 5.0 out of 5.0 by CEDUP2 New is always good
Looks like a new facility, nice quiet area...which looks to be growing of course. All good, nice and clean, well done
November 18, 2013