Rated 1.0 out of 5.0 by Cbgb819 UNDER CONSTRUCTION!!!!!
Walls are paper thin. Was there for 11 days. Listened to the staff complain about each other every morning. They might want to remember lots of people speak Spanish and English. The only way I will stay again is if my company gives me no other choice. When the girl at the desk were talking to each other, they said to give the rooms by the construction to the people you don't like.... Guess I was one of them.
February 20, 2013
Rated 5.0 out of 5.0 by Joanne6367 Food choices
We enjoyed our stay and will return. My only suggestion is to increase the variety of fresh fruit choices at breakfast. The only choice is bananas (which for us older folks are just too constipating!). You could try apples, oranges, tangerines, grapes, strawberries!! Many possibilities!! Thank you.
February 16, 2013
Rated 3.0 out of 5.0 by Syedasghar Late checkout
Even though I am a Platinum level member I was unable to checkout late (I wanted to checkout at 2:30)
I was told if I didn't checkout by 1:30 then I would be charged for an extra daya
I was most disappointed at the way I was treated
January 23, 2013
Rated 5.0 out of 5.0 by Ed123 bright and fresh room
Hotel is under going new renovation,had the chance to stay in one of the finished rooms what a change, bright and fresh with extra table and chairs and mirrors and lighting. I was impressed, nice job Terry. I can,t forget the staff they are super friendly.Keep up the good work.
January 21, 2013
Rated 1.0 out of 5.0 by TravelinGuy22 Stay away while under construction!
The construction started at 8am and proceeded throughout the day. The front desk advised me that was the normal schedule of construction while under renovations. They did not advise me prior to check-in. I was awakened to the bang of hammer and drills. On-site management showed little concern and I did not recieve a call from the general manager as requested. It appeared that this was the standard practice dealing with construction renovations during sleeping hours that the customer has paid for. No compensation or apology were offered. I have been a loyal Priority Club patron for over 10 years. This was the first poor experience at any of their hotels. I could not honestly recommend this hotel to anyone.
January 6, 2013
Rated 5.0 out of 5.0 by drainky A welcome oasis
Though undergoing some rennovation the staff was optimistic for completion and the construction workers I met were pleasant and friendly. While the breakfast fare was average its quality was very good. My weekly stay was comfortable and the hotel staff friendly and helpful. The location was mid-way the two towns where I had to conduct training so access was critical, that requirement was easily met.
I stayed for about a week and have recommended this location to others in my company.
thanks for the stay
ps-the con for the amenities was because it was having rennovation performed.
January 3, 2013
Rated 5.0 out of 5.0 by Subemom Great location, all non-smoking rooms, very comfortable rooms!
I have been staying regularly at the Leader Heights, York HIE during the past four years due to its proximity to York College. The staff is always friendly and eager to make sure my stay is satisfactory. Once while visiting my college student son, we were "snowed in", the staff on duty was attentive throughout the night as the blizzard dumped snow on the area. The microwave and refrigerator in the room was great while the blizzard prevented me from going home. That stay "sealed the deal" for me and each time I visit York, PA I choose this HIE because of their genuine hospitality!
December 5, 2012
Rated 5.0 out of 5.0 by Auntof2 Return Customers
We travel to the York area every year for Thanksgiving and have been staying at this hotel for many years. We stay for 3 nights and always find the service to be very good, the rooms are very clean and the breakfast is an added bonus. On this trip, the hotel was under construction and I assume it will be complete before we visit again. It did not detract from our stay, except that the workers' machinery was blocking part of the parking area. This is only temporary, however, and for us it was not a problem.
November 29, 2012
Rated 4.0 out of 5.0 by blucas223 Why Does Housekeeping Staff Loiter in the Breakfast Area?
The accommodations at this hotel are very nice and it is a lovely place to stay, but I did find one thing very disturbing. In the morning when I went downstairs to the complimentary breakfast at about 7:15am, I found it nearly impossible to make my way through the breakfast food and especially the coffee station because a group of at least 5 housekeeping staff members were standing right in front of the coffee station socializing. Could not get to the coffee at all and they made no attempts to move out of the way when someone tried to get coffee. I found this very disrespectful to the guests, and very unprofessional for them to be hanging out in the breakfast area in this manner.
November 21, 2012
Rated 5.0 out of 5.0 by Bob07 Excellence in Accommodations and Service
Both the reception desk and lady who cooked and put out breakfast were great, cheerful and helpful. Very relaxing place to stay
October 21, 2012
Rated 4.0 out of 5.0 by DBLB78 Would definately return.
Hotel is in a great location for jumping to various sites, our visit was for touring the area. Hotel is going through a re-vamp of exterior & will be re-building interior for coming months. It needs it as it is somewhat dated & refresh of bath/furniture will help, but for this visit they were acceptable. Staff were exceptional in helping us for meals & touring assistance, more than willing to help, very appreciated. Rooms were a good size & comfortable, bed especially, overall very clean & tidy. Breakfast area & food offerings were very good, cinnamon buns & coffee were the favorites, having hot food that was fresh was well done. For the price we paid, the facility & staff were very satisfactory, more than expected & recommend highly.
October 15, 2012
Rated 5.0 out of 5.0 by Dunk1 College visit
Stayed during parents weekend at York College. Convenient location to college. Enjoyed our stay. Cinnamon buns are awesome!
October 14, 2012
Rated 4.0 out of 5.0 by TJay Dog Lovers....
Great place to stay with your dogs.....happy that they allow pets! Stayed there twice this year...and will definately use it again!
October 12, 2012