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Rated 4.4 out of 5 by 203 reviewers.
Rated 4.0 out of 5.0 by Good location We are accustomed to our domestic king size bed so found the double in our room a little uncomfortable September 15, 2014
Rated 3.0 out of 5.0 by Mixed review First, I want to compliment Leah who was working the front desk when we arrived. She really went above and beyond to help. We had requested a downstairs non smoking room but somehow that request got lost. Leah carried our suitcases upstairs for us! She got a fan for us because it was so hot and we had no air conditioning. She mailed postcards for us, recommended a wonderful place to eat. She was truly fantastic and went out of her way to insure that we were satisfied. The room we were in smelled of smoke. We were assured that all rooms were non smoking but our room had been a smoking room at one time and still had the smell. There was a door to a hallway next to our room that had a no smoking sign on it. I suspect that was the truly non smoking area of the hotel. We request a change of room for the next night and were moved downstairs to a non smoking room. Again, the girl at reception carried the suitcases downstairs. Our experience the second night was great. September 14, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable All good. Bed comfortable, staff friendly, generally clean and airy. Toby Carvery next door provides good food. Shower in the bathroom (not very powerful) and no bath. Not a big issue, but when I'm away from home, I like to take the opportunity to soak in the bath. September 13, 2014
Rated 1.0 out of 5.0 by Sleep? The hotel was not the best I have ever stayed in, the staff were very friendly. This however was the only positive. The bed was uncomfortable it was too soft and every time I turned over it bounced me around so I did not sleep well on the first night. On the second night I had the worst experience I have ever had in a Holiday Inn hotel (or any for that matter). The hotel placed me and my family sandwiched between two groups of party goers. The walls were thin and you could hear everything that the groups said and the noise they made. This all started at 1am and finished after I spoke to one of the groups making the noise at 5am. Luckily my four year old son somehow managed to sleep through it all. September 10, 2014
Rated 4.0 out of 5.0 by Planning to stay again Due to work commitments I needed to book a hotel quickly where I could work in the evening after a long day travelling. Never stayed at this hotel before even though I have to visit York regularly, but would certainly book it again. I was so impressed I took out their Priority Club membership. September 8, 2014
Rated 3.0 out of 5.0 by Was average The reception service wasn't great, i had to bring my own iron and board up. No AC in the room and the shower wasn't very good. September 6, 2014
Rated 5.0 out of 5.0 by A good place to stay This is an ideal place to stay within easy reach of York and the surrounding area. We made use of the park and ride having had a long drive from Essex which worked very well. All the staff were really friendly and welcoming as soon as we walked in the door.and the accommodation was fresh and clean and stayed that way throughout our visit with friends. We all enjoyed the selection at breakfast each day we were there and found the easy access to wi-fi really useful. Would certainly have no hesitation in staying here again. September 4, 2014
Rated 5.0 out of 5.0 by Good service Comfortable, clean good breakfast. Staff helpful and friendly only complaint pillows very flat and not comfortable. September 4, 2014
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