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Rated 4.4 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 by Excellent reception staff Our stay was made memorable by the friendliness and helpfulness of Leah on reception. She helped us to choose a restaurant for the evening and even made sure there was a table for us without us asking her to do so. She kept smiling even when she had to stay a bit later as her replacement was delayed. September 3, 2014
Rated 5.0 out of 5.0 by First Visit A very clean tidy and accommodating hotel, request for extra pillow was completed in less than 5 minutes. Breakfast overall good but bacon rather than sausage would be better. September 3, 2014
Rated 5.0 out of 5.0 by Fine Hotel, but a Long Way Out! This HIExpress is a perfectly fine hotel - but it is a long way from the centre of York. Not a problem if it's a business or family stay and you either want to just get your head down or can drive into town, but not ideal if you fancy a few drinks. Taxis are expensive! September 2, 2014
Rated 5.0 out of 5.0 by Comfortable stay Friendly staff able to give lots of information on the local area. September 1, 2014
Rated 4.0 out of 5.0 by Short Family Trip Hotel looks a little shabby from outside and location is not great costing £8-10 to get into the centre of York. All that said the staff are very friendly and helpful the bar well stacked and discounted for loyalty members. Breakfast was cooked and self service and the blackout blinds certainly helped you sleep. All in all nice hotel shame about the location and first impression. August 29, 2014
Rated 5.0 out of 5.0 by Great service - new mattresses needed! Nice rooms, great breakfast. Only let down by the mattresses. August 28, 2014
Rated 4.0 out of 5.0 by one night stay Room and Staff Great. Breakfast is served in a very small area so very chaotic but when finally got to sit down the selection and other aspects all ok. August 27, 2014
Rated 5.0 out of 5.0 by great choice EXCELLENT CENTRAL LOCATION AND STAFF WHO MADE US MOST WELCOME. MOST COMFORTABLE MATTRESS I HAVE EVER SLEPT ON! WE WILL CERTAINLY RETURN. August 27, 2014
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