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Rated 4.4 out of 5 by 181 reviewers.
Rated 4.0 out of 5.0 by Good Location Booked for our visit to York and cost £8 in a taxi to the centre approximately 3 miles, so ideal location. Very nice Hotel, modern and clean with good selection on Breakfast. August 19, 2014
Rated 3.0 out of 5.0 by Comfortable, but could have been better The hotel is a few miles to the north-east of the city centre. Its location (which doesn't seem to be easily found by satnav) is fine if you don't mind using public transport to get into York, or paying York's overinflated parking charges. Parking at the hotel was free and conveniently situated. The hotel, whilst adequate in most respects, struck me as a slightly upmarket 'travelodge'. The room was spacious and comfortable, and we got a good night's sleep each night. On the minus side, the shower was very weak, and the bathroom at times had a rather odd smell coming from I know not where. As an IHG Rewards Club member, we got free wifi (though there were signs everywhere saying it was free anyway!). The wifi was a wee bit slow at times, and had the annoying feature that an id and password was needed every time a logon was done. A self-service breakfast was included in the price of the room. This was adequate, but the choice of hot and cold food was quite limited. Breakfast time was generous at the weekend, but finished at 9.30 on weekdays. Our experience with staff at the hotel was varied. Housekeeping staff and some of those on reception were very helpful and obliging. Others, particularly one or two of the staff looking after breakfast, were not very customer-oriented (to put it politely). Overall, our stay at the hotel was pleasant and comfortable, though perhaps only moderate value for money. August 17, 2014
Rated 4.0 out of 5.0 Late Arrival Arrived late due to traffic holdups , but David on reception could not have been more helpful, many thanks August 16, 2014
Rated 4.0 out of 5.0 everything not to bad just as i said previous cant believe when you think you are booking through holiday inn express you are are going through another agent i will never get caught out with that again August 13, 2014
Rated 5.0 out of 5.0 by An excellent stay Our first visit to a holiday Inn Express did not disappoint. The staff were friendly and helpful. The room was extremely clean, spacious and well maintained to a high standard. The breakfast area is small and the choice of cooked breakfast was limited. There was however still more than enough to eat to ensure guests did not leave the hotel hungry. The staff in the breakfast area are very attentive and appeared very supportive of those with young children. For a short stay I would recommend this hotel. August 13, 2014
Rated 4.0 out of 5.0 by Friendly staff Hotel easy to find and a very warm welcome from reception and very helpful. Room was fine but as a family of 4 sharing one room a little snug at times but did not spoil the experience. Breakfast was fine and staff were very helpful. Overall experience was good and would stay again August 12, 2014
Rated 5.0 out of 5.0 by Great Service and Good Location The staff were very helpful and friendly and we really enjoyed staying there. It is located very close to a park and ride station, which means that it's a doddle to get into York. We will definitely be recommending this hotel to our friends and family. August 11, 2014
Rated 5.0 out of 5.0 by Good hotel and excellent staff This is a very well located hotel for a visit to York with the park and ride service nearby which removes the need to take a car into the city centre. The hotel is clean and has obviously had an upgrade in the past year. The staff are friendly and attentive. I would strongly recommend this hotel. Robert August 9, 2014
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