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Rated 4.4 out of 5 by 363 reviewers.
Rated 5.0 out of 5.0 by good access to Park loved where this hotel was situated. near enough to use the Park August 28, 2015
Rated 1.0 out of 5.0 by Room stunk of cigarette smoke For one who can't stand the smell of cigarette smoke this stay stay was disgusting, the irony was the no smoking sign on the door! Possibly a good thing i was not asked how my stay was on check out... It was late by the time i was back so didn't complain as i could smell it throughout the whole downstairs corridor and thought it will be the same throughout. After getting back from going out for food, all i wanted to do was sleep, so left the window as open as possible and the bathroom door shut, as seamed to be worse in there. I've stayed in many Holiday Inn Express hotels and the breakfast here limited in comparison. Plus point, good location. August 28, 2015
Rated 4.0 out of 5.0 by Last Sunday night 23/08/15 Very nice and clean, very nice staff, the room amenities were good except that they forgot that we were two with a small daughter and left no towels for bathing our daughter, mugs for tea or coffee in the room were only two, the sofa-bed mattress of our daughter bed, was so thin / bad , she felt the irons of the bed in the bones, she had to end up sleeping the night in our bed, parking available without paying, quiet hotel, breakfast was good, but not with the hotel quality the same group, in Cardiff August 28, 2015
Rated 5.0 out of 5.0 by Clean rooms, good breakfast and friendly staff. This is a lovely clean holiday Inn near the centre of York. It is quiet with friendly staff and super service. For breakfast, it offers the best scrambled egg in all the Holiday Inns we've been to! Comfy bed with choice of soft or firm pillows. August 25, 2015
Rated 3.0 out of 5.0 by Last Sunday 23/08/15 Very nice and clean, very nice staff, the room amenities were good except that they forgot that we were two with a small daughter and left no towels for bathing our daughter, the bed mattress of our daughter bed, was so thin / bad , she felt the irons of the bed, she had to end up sleeping the night in our bed, parking available without paying, quiet hotel, breakfast was good, but not with the hotel quality the same group, in Cardiff. Someone failed and we had insufficient towels and mugs for coffee or tea, we were couple with a daughter and we had the room prepared for the couple with everything for the couple and just a bed for the child. August 25, 2015
Rated 5.0 out of 5.0 by Excellent I stayed here with my husband and young family. It was the best holiday innexpress I have stayed in.The staff were exceptional and the service was second to none. Will definitely stay again. August 22, 2015
Rated 5.0 out of 5.0 by Welcoming and friendly staff. Excellent staff at check in and check out - very welcoming and friendly - staff at other hotels I have stayed in could learn a lot from them. Nicely decorated and comfortable rooms. The only drawback being the lack of air conditioning - fine if it is not too warm as the windows do not open very wide. I enjoyed my recent stay and would definitely use this hotel again. August 21, 2015
Rated 5.0 out of 5.0 by Return visitors I cannot fault the service and comfort at Holiday Inn Express York, and it will be my York hotel of choice in the future. August 21, 2015
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