Rated 4.6 out of 5 by 36
Rated 5.0 out of 5.0 by Amy19 Outstanding service
We were on our way to Arizona when we encountered the remnants of a snow storm. The staff went out of their way to check the weather on our route. They were both friendly and helpful. We had a good night's sleep in the comfortable bed and continued on our way next morning. We have been staying in this hotel for a few years and would highly recommend it.
November 28, 2013
Rated 5.0 out of 5.0 by ElizabethAnn47 Outstanding Holiday Inn Express
We stay at this Holiday Inn Express when traveling west in the fall and east in the spring. It is the nicest Holiday Inn Express we have stayed in. It is always in perfect shape and extremely clean. The staff is welcoming and helpful. It continues to look as if it is new, We highly recommend this hotel.
November 18, 2013
Rated 5.0 out of 5.0 by JJ4u Great Room!
Our room was great. We had a very enjoyable time in Yukon. The only thing was when we went down to Breakfast, we met a man and boy with a dog. It was not a service dog. A service dog will not go up to other people in a room. This dog went up to a lady at another table. I believe they should have to provide papers to prove they are really service dogs. We love dogs and we have one, however we wouldnt take her to a hotel that said No Dogs Allowed. Other wise a wonderful weekend.
November 6, 2013
Rated 5.0 out of 5.0 by happyGuest111111 Front desk staff were very nice and they helped with everything I needed.
Will always stay here when im down this way! Thank you very much.
November 5, 2013
Rated 5.0 out of 5.0 by happyGuest111111 Staff was very welcoming!
Had a great experience, quick check in, friendly staff, and great breakfast! Will be back soon!
October 23, 2013
Rated 4.0 out of 5.0 by Travis88 Great service
On the first night of my stay there were some noisy people above me. I called the front desk to have them ask the people to quiet down and I heard nothing else from them.
October 14, 2013
Rated 5.0 out of 5.0 by Chas41 Very Nice
My wife and I stayed 3 nights. Had a family reunion in the lounge. All 14 of us were very comfortable and enjoyed our brief stay. We soaked in the whirlpool and swam in the heated pool. Breakfast was very good with nice choices. Very good coffee. Bottled fresh drinking water was a plus and free. Logan's Resturant and Lowes hardware were right next door. Braums banana splits and usual good fast food was two minutes away. This hotel is just the perfect place to stay in the OK City area.
We will return!
September 25, 2013
Rated 2.0 out of 5.0 by TimB123 Mediocre Front Desk
I've stayed at this location at least four times, largely due to the convenience of the location. Unfortunately, this may be the last time. Here are the reasons:
1. Staff needed to see my AAA card... Again! No "please", no "thank you". You would think after all the stays at this location they could make note that my AAA membership is active and in order.
2. The rooms cards did not work on the exit doors. This is the third time this has happened. Why is this inconvenient? When you're moving luggage from the parking in the back of the hotel and card does not work on any of the doors (back or sides), carrying the luggage from the back to the front of the hotel is very inconvenient. Then, before the front desk person checked the card, she first told me that I probably wasn't using the card properly and/or the doors needed to be pushed harder as they sometimes jam. She then did something to the card to correct her error, and then it worked. And then, no "I'm sorry for the inconvenience sir".
3. A positive attitude goes a long way, even when mistakes are made. This front desk staff needs to find a positive attitude and some more training on very basic customer service skills.
September 22, 2013