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Rated 4.6 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by Very Nice My wife and I stayed 3 nights. Had a family reunion in the lounge. All 14 of us were very comfortable and enjoyed our brief stay. We soaked in the whirlpool and swam in the heated pool. Breakfast was very good with nice choices. Very good coffee. Bottled fresh drinking water was a plus and free. Logan's Resturant and Lowes hardware were right next door. Braums banana splits and usual good fast food was two minutes away. This hotel is just the perfect place to stay in the OK City area. We will return! September 25, 2013
Rated 2.0 out of 5.0 by Mediocre Front Desk I've stayed at this location at least four times, largely due to the convenience of the location. Unfortunately, this may be the last time. Here are the reasons: 1. Staff needed to see my AAA card... Again! No "please", no "thank you". You would think after all the stays at this location they could make note that my AAA membership is active and in order. 2. The rooms cards did not work on the exit doors. This is the third time this has happened. Why is this inconvenient? When you're moving luggage from the parking in the back of the hotel and card does not work on any of the doors (back or sides), carrying the luggage from the back to the front of the hotel is very inconvenient. Then, before the front desk person checked the card, she first told me that I probably wasn't using the card properly and/or the doors needed to be pushed harder as they sometimes jam. She then did something to the card to correct her error, and then it worked. And then, no "I'm sorry for the inconvenience sir". 3. A positive attitude goes a long way, even when mistakes are made. This front desk staff needs to find a positive attitude and some more training on very basic customer service skills. September 22, 2013
Rated 5.0 out of 5.0 by A Welcoming Experience! I had just left a previously booked hotel from an online booking company that was horrible. The staff at the Holiday Inn Yukon were very kind and compassionate towards me and were very quick to provide me a room for me and my children. The room was very spacious and clean. I had a great sleep, and felt very safe! The breakfast room was nice and inviting. Overall my experience was great and I would recommend my friends and family here. We didn't get to enjoy the pool but it looked great! September 13, 2013
Rated 5.0 out of 5.0 by Phenomenal staff and facility You will not find a more friendly, genuinely helpful and professional staff. And the room was just as great! We had never stayed here before but will plan to so so again. August 26, 2013
Rated 4.0 out of 5.0 by Great Customer Service We selected this location because we were attending a wedding, and others were staying here also. All of the staff we encountered were very friendly and accommodating. The room was large and clean. The only negative comment I have is that the bed was very firm, which is not comfortable to me. We left before the breakfast was available. Luckily, there is a Starbucks very near. If I were coming to Yukon again, I would likely stay here. August 16, 2013
Rated 5.0 out of 5.0 Always Great I have stayed at this hotel many times and it is always has the best customer service. Plan on staying many times more. August 13, 2013
Rated 5.0 out of 5.0 by Great Experience and Great Staff I recently stayed at this hotel for 3 nights at the end of May and beginning of June. The hotel was squarely in the crosshairs of the large tornado that did so much damage in El Reno on May 31st as it was headed east along Interstate 40 and this hotel sits within a stones throw of that highway. As you can imagine, during when the tornado sirens were blaring and a hotel filled with people not familiar with the emergency evacuation procedures, it was incredibly tense. The staff of this facility was superb. They remained calm, directed guests where to go in order to remain safe, and were well trained for this type of occurence. They really deserve to be commended by the ownership and management of this hotel as they went above and beyond for the guests. Well done and you set an example for what it means to remain calm in a crisis...a crisis of the worst kind. June 7, 2013
Rated 5.0 out of 5.0 by Great Location I enjoyed my stay at the Holiday Inn Express in Yukon, Oklahoma. The staff was very friendly and I appreciated how they went out of their way to help. My family was displaced by the tornado that hit Moore and they gave us a larger room for the same price. May 31, 2013
Rated 5.0 out of 5.0 by Great place to stay This is a great hotel and well run. Super clean and very accomodating. Fresh, linens, etc. highly reccomend it. Very convenient to Logan's Restaurant( across the parking lot) And many places to eat . Stores close by and adjacent to the property. In spite of being close to I-40, it is also very quiet. Good place! May 25, 2013
Rated 5.0 out of 5.0 by Fantastic, Clean Hotel We were in town for my nephews graduation. This hotel was very clean, inside and out. Staff was super friendly. The indoor pool was very nice. Had a pool, hot tub, and sauna. The jets in the hot tub were not working while we were there, but we still enjoyed it. The executive suite we stayed in was huge and very nice. Would definitely recommend this hotel and we will for sure stay here again. May 23, 2013
Rated 5.0 out of 5.0 by OK.City...West Yukon Easy on/off I 80. new, modern, fresh,friendly. PLus, they had an adjustable(keep the fan on) setting and a refridgerator and microwave. Very nice! May 8, 2013
Rated 5.0 out of 5.0 by Room and Beds Staff was very nice, rooms and beds were very well kept. would stay at this hotel again May 7, 2013
Rated 5.0 out of 5.0 by Wonderful staff and wonderful service I can not say enough about how wonderful this hotel and staff were to me during my month long stay. They were professional yet personal. The staff called me by name upon entering or leaving as if I was an old friend. The day I was actually moving out of the hotel the housekeeping staff was waiting to enter the elevator. As I pulled my cart away they all responded that they hated to see me go. I felt like I was saying good bye to old friends. This hotel is very clean with attention to every detail. Not only was the room large and spacious, the hotel sits in a prime location with easy access from I-40 and close enough to restaurants that you can easily walk to fast food or fine dining. As a woman traveling alone I never questioned my safety. Always a big concern for me when deciding where to stay. If there was any con in my stay, it would have to be the bed. It probably is okay for most travelers, however due to a back injury I require a more plush mattress. One other small issue would be that there was only one elevator so there was some wait time involved when traveling to the higher floors. I would give this hotel and staff a 4.99. April 22, 2013
Rated 5.0 out of 5.0 by Excellent property, very well maintained. Extremely favorable impression of this hotel. Very clean and well kept. Grounds were perfect. Floors brilliant, chrome spotless. All in all a beautiful place. Great staff as well. Couldn't have been better. April 8, 2013
Rated 5.0 out of 5.0 by always welcomed and well supported From managers and professionals to the room service team, the experience at HI Yukon is always excellent. My wife wants to come here when she can. We are always treated in a very special way. April 3, 2013
Rated 5.0 out of 5.0 by Beautiful place to stay I have traveled to Yukon many times since March, 2010. I have always chosen this hotel to stay in. My first visit was March 2010 and my latest was March the weekend of March 15th, 2013. I appreciate the clean atmosphere of this hotel. It is noted that they do not allow animals or smoking in their hotel which is wonderful for me. This is good for people who might have allergies or do not like smoking. The rooms are clean, beautifully decorated, the staff is friendly and outgoing and the food choices for breakfast are great. I always book in advance and find the value for the price is fantastic. March 25, 2013
Rated 5.0 out of 5.0 by Superb We have stayed at this hotel on several occasions. Have always been very pleased. Rooms are spotless, staff is friendly and helpful, breakfast is plentiful and fresh. Highly recommend this hotel! March 22, 2013
Rated 5.0 out of 5.0 by TWO THINGS Breakfast is not designed for the long time stay guest despite having a number of long term stay suites. Variety with some fresh vegetables would be extremely helpful. Jalapenos and salsa? The other thing is that the TV in the rooms is pre-set to Fox News. Don't know if the owner/management is a right wing nut case, but this is extremely irritating for those of us who don't watch Fox. Was told that the channel used to be a programming guide channel which seems not to exist at this time. Putting one back in and having the TV to default to it or the Weather Channel would be more acceptable. March 21, 2013
Rated 5.0 out of 5.0 by Where everybody knows your name! I have stayed at this location many times. I usually do not write reviews but I thought this was worth while. The property is pretty standard as far as Holiday Inn Expresses go. However, after the first couple of stays they called me by name and are very welcoming. They recognize Priority Club members and offer upgrades when available. I enjoy my stays and especially wanted to recognize Jack, evening shift, for his hospitality. March 6, 2013
Rated 1.0 out of 5.0 by WyomingRose We have stayed in a lot of HolidayInn Express facilities. If this was our first experience, we would never return. Usually the breakfast help cleans & makes sure the food items are refilled. Not the case here. Tables weren't wiped, juice was so watery it was tasteless--all 3 types. There appeared to be no one around working this area. When asked how everything was by desk help when leaving, I mentioned that the breakfast area needed tending, that it wasn't kept up as well as others we visited. The clerk was very defensive, rude and not at all nice. I come from a business background that taught me that if there is a problem, once you know about it, you can do something about it. This certainly wasn't the attitude there. February 20, 2013
Rated 5.0 out of 5.0 by Very Accomodating We arrived after a long day of travel. The room was clean and relatively quiet. Exactly what we needed. February 20, 2013
Rated 5.0 out of 5.0 by Home away from Home!! The Holiday Inn in Yukon, OK ALWAYS makes their hotel a "Home away from Home" for me. They are ALWAYS so friendly, attentive and concerned that my stay is pleasant. They greet me by addressing me by my first name and continue to recognize me until I am walking out the door. The hotel and staff get an A+++++ in my books. February 12, 2013
Rated 3.0 out of 5.0 by Restroom Room was nice however the restroom was needing some further cleaning. February 11, 2013
Rated 5.0 out of 5.0 by Reception Staff able to provide directions to Sacred Heart School and Church. February 3, 2013
Rated 5.0 out of 5.0 by Great Place I was very impressed with the cleanliness and friendly atmosphere of this hotel and it's staff. I even checked out and left the hotel before realizing I had forgotten my pillow in the room, and when I called they already had it bagged with my name on it at the front desk. I was so thankful!! December 12, 2012
Rated 5.0 out of 5.0 by One of the best Always stay here, when our time frame allows. Great hotel, always clean and staff is great. One of our favorites. December 9, 2012
Rated 4.0 out of 5.0 by They worked it out They had one of my two reservations wrong that I had made online. But the front desk associate made the mistake right when we arrived. October 27, 2012
Rated 5.0 out of 5.0 by Great staff and good location I have stayed at this Holiday Inn a few times and the service is pretty much the same each visit-great. The staff were professional and during one stay, they "guided" me to the hotel via cell phone because the main highway had been closed because of an accident. The rooms are comfortable, very clean and includes a small microwave and fridge unit (which were very handy). Additionally, the hotel was extremely quiet the evenings that I stayed-it was very easy to get some rest. Breakfast is served until mid-morning and there are a variety of choices handy; from fruit to cereal to a hot breakfast (items such as waffles, toast, meat/gravy with biscuits and bacon and eggs the days I stayed there). The Oklahoma City Outlet mall is just an (easy) few minutes drive from the hotel and there are a wide range of dining options around the hotel (from fast food to "sit down dining"; many around the hotel or within a few highway exits from the hotel). The location couldn't be any better and I would highly recommend this hotel to travelers. October 23, 2012
Rated 3.0 out of 5.0 by Hotel Stay October 5-8,2012 It is a nice hotel, staff is great. The sitting area for breakfast could be enlarged, could not seat everyone that came to breakfast, had to wait for people to leave to get a table. Time consuming for crowds on weekends without enough dining seats. Room very nice, but Saturday's room clean did not get to our room until 4 p.m. very late in the day. Seemed to be low on staff for room cleaning. But maids were very nice and helpful. Had a wedding party staying there over the weekend and they were very noisy and rude. Overall I would stay again, just not as enjoyable as other stays at other name hotels. October 14, 2012
Rated 4.0 out of 5.0 by Nice place for family gathering We had a great time for a family wedding and enjoyed the use of the common area. October 12, 2012
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