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Rated 4.4 out of 5 by 118 reviewers.
Rated 3.0 out of 5.0 by Decent but I got water Called the front desk around midnight about no hot water. Guy told me let water run for 5-6 min to let it get warm. Let it run for 10 min and ended up taking cold shower still. Everything else there was like any other stay at HI Express. January 25, 2015
Rated 5.0 out of 5.0 by Friendly knowledgable staff The hotel is located near major highway easy on and off exit. The staff is very friendly and will help you to relax and enjoy your stay be it for vocation or business. January 25, 2015
Rated 5.0 out of 5.0 by One of the best We stayed at the Yulee,FL Holiday Inn Express on 1/20/2015 and it was a delightful experience. We were greeted by Adolf Burleson, Front Office Mgr. He was very efficient and polite and gave us a great recommendation for dinner. The room was spotless and the breakfast the next morning was excellant. January 22, 2015
Rated 4.0 out of 5.0 by Quite an oasis in the middle of Nassau County, FL The Yulee Holiday Inn Express was a refreshing spot to rest during a home search. The staff were attentive, the coffee was wonderful and the bed was plush without too much softness. January 21, 2015
Rated 2.0 out of 5.0 by Not a great experience Was staying there overnight due to business in Fernandina Beach. When I tried my room key, I just received flashing red and green LED's. I left my bags outside my room and went down to get new keys. There was only one person working this night, so I waited in line to get new keys. Same problem. When I went down this time, the front desk person made sure everyone was checked in, and then accompanied me up to the 3rd floor to see what was wrong. Bad door lock. He put me in a different room, which was fine until I turned on the tv. The screen was frozen on the weather channel forecast from the previous night. Tried manually changing channels, nothing worked. The front desk guy came up again, and troubleshot it to the satellite needing to be reset. All was fine, but the next morning, I found a used cup on the floor that I neglected to see the night before. Excellent service, but not the kind of stay I expect from HI hotels. January 16, 2015
Rated 5.0 out of 5.0 by SUPER STAFF We have family in the area and ALWAYS stay at this hotel. The staff (especially Claudia -- in the breakfast area) is fantastic and takes good care of each guest. Thank you. January 15, 2015
Rated 4.0 out of 5.0 by Wheres the gravy I know some may think this trivial but I was a bit disappointed that this particular hotel's manager has decided to no longer put Sausage gravy on the breakfast bar. Also I missed the fresh cookies that I normally enjoy while relaxing from a long days drive. Evidently they were out of them. These little things that I look forward to have made Holiday Inn Express my choice in hotels. Next time I pass through I will call to find out who has the gravy. January 14, 2015
Rated 5.0 out of 5.0 by Exceptional Hospitality The desk person was one of the most accommodating I've experienced. Couldn't do enough to make sure we got what we wanted for the night. January 14, 2015
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