Rated 4.6 out of 5 by 128
Rated 4.0 out of 5.0 by MAN087 All was good except ...
Where were the HI Express cookies?
Very, very disappointed that they are no longer offered. Other than that, this was the usual good stay at Holiday Inn Express.
June 25, 2014
Rated 5.0 out of 5.0 by FredEx Geting back to normal
I have generally in the past had great experiences with this hotel, which has become a home away from home for up to 4 Months out of the year. The remaining old staff, new staff and manager at the Yuma, Holiday Inn Express are rising to the occasion and truely making their guests feel very welcome. I recommend this hotel for anyone looking for a clean comfortable place to stay.
June 24, 2014
Rated 4.0 out of 5.0 Nice hotel
Nice place to stay, clean, comfortable and good location just off the freeway.
June 22, 2014
Rated 5.0 out of 5.0 by Tylervj Stay 6-21-14
The staff was extremely friendly and provided excellent service. The hotel and rooms were very clean. A very nice stay.
June 22, 2014
Rated 5.0 out of 5.0 by Sheila 56 Awesome friendly stay
Karen at the front desk was brilliant - our air conditioner did not work and she immediately moved us to a room across the hall and offered to actually more our luggage for us - she was so friendly and helpful - the hotel is new and the pool and jacuzzi are beautiful especially at night when all the palm trees are lit - we would definitely stay here again
June 14, 2014
Rated 5.0 out of 5.0 by scpo99 Great Staff
From the time of reservation to checkout, the entire staff was outstanding!! Thank you to Mrs. Reed for setting up the direct bill authorization. Thanks to Liz, Karen, Jonathan and Sergio at the front desk. They were great and very pleasant, greeted me by name every time I passed through the lobby. Very professionally ran hotel. Facility was in excellent condition. The housekeeping and grounds staff were outstanding also. Thank you for a great stay!!!! Will see you again in July.
June 10, 2014
Rated 4.0 out of 5.0 by afjasfkljawero air conditioner
the property is easy to access from I-8. the air conditioner was noisy when it would shut down. the breakfast is the typical Holiday Inn Express breakfast. overall this is a good facility and the staff makes up for some of the shortfalls
June 6, 2014
Rated 5.0 out of 5.0 by mtmdt The pillows were wondeful.
all the staff friendly great customer service good location
June 4, 2014
Rated 5.0 out of 5.0 by Donald Duck MA Excellent
Outstanding / Excellent service and all documentation of my stay was correct.
June 3, 2014
Rated 5.0 out of 5.0 by Frequent IHG Traveler Comfortable Stay!
The afternoon/evening staff at the Holiday Inn Express in Yuma are very friendly. They made me feel at home, and made sure that my stay was a comfortable one. I had an issue with my AC unit malfunctioning, and they made sure to fix the situation quickly!
The only non positive thing I have to say is that it takes the morning shift an extraordinarily long time for the front desk to send packages out VIA FedEx and UPS.
June 2, 2014
Rated 5.0 out of 5.0 by HypnoJoeUSA.com First Class All The Way
I travel all over doing comedy hypnosis shows and hypnotherapy, so I'm in hotels frequently. Even from a distance this facility looks inviting and the closer you get, the better it looks. Walk inside and you'll see a spotless, modern, bright lobby and you'll be greeted by a friendly, helpful and knowledgeable staff. Once in the room, you'll again find a spotless and modern amenities including a refrigerator. I think the beds were gel foam and they even give you a choice of firm or soft pillows, marked as such on the pillow cases. The bathroom was spotless and modern, the water was hot, and the tube and shower both drained properly. The free breakfast was one of the best I've had anywhere. You'll love this place and want to go back as soon as you can.
May 27, 2014
Rated 5.0 out of 5.0 by Alexander47 Clean and comfortable
One of the best Holiday Inn Express we have stayed at!
May 19, 2014
Rated 5.0 out of 5.0 by Howard23 Weak Internet Connectivity
The internet connectivity on the 4th floor was very weak. I suggest the hotel manager add another wireless router so folks on the fourth floor can use.
May 16, 2014
Rated 5.0 out of 5.0 by Sunnybrookk Front desk outstanding service
Can't say enough about Sergio at the front desk. Starting with his help on the reservation line, he was great. He helped arrange car wash & wax for our car, located a corkscrew & opened our wine. and helped me get online with my ipad. He deserves a big "shoutout".
May 8, 2014
Rated 5.0 out of 5.0 by RobR1972 Great service, nice clean room
The folks working there were extremely friendly and helpful, even offering me a ride to various places close to the hotel. The place is in a perfect location, close to the Air Station as well as Yuma Palms shopping/dining. Rooms were very clean and well maintained. The free breakfast was surprisingly very nice with more food to choose from than I expected. The only complaint I have is the broken treadmill that was down for the entire time I was there (over 3 weeks). Other than that, I was greatly impressed. I will definitely stay there again!
May 1, 2014
Rated 4.0 out of 5.0 by Carlitos Nice property - very clean
We enjoyed this property because of its cleanliness and location. The breakfast selection was good, however I was disappointed because there were no evening snacks -or evening reception as other HIEX properties have. When I asked about it, the front desk employee said he had never heard of it.
The selection of TV channels was a bit limited and the image on the TV was quite distorted and not very bright. We will stay there again if we are in the area.
April 25, 2014
Rated 5.0 out of 5.0 by Phil74 comfortable bed, great breakfast
from the check-in to the check-out, everything in between was very positive. The breakfast choices were excellent, the bed and room were great and the location was perfect, right off the freeway and convenient for traveling anywhere.
April 22, 2014
Rated 5.0 out of 5.0 by Arizona Girl Very quiet and bed was nice and comfortable
This hotel is very well kept and clean. The breakfast was good but the pancake maker took awhile to make the pancake. We arrived in the evening and no restaurants within walking distance, except for an Arby's, so we had to drive again to eat but I would definitely stay there again.
April 18, 2014
Rated 4.0 out of 5.0 by Ricky88 AZ vacation
Our hotel stay was great. Hot tub was nice and the heated pool was a big plus. Loved the palms and lighting.
March 30, 2014
Rated 5.0 out of 5.0 by Bob in ABQ Hdcp appointments could be better
Holiday Inns have always been good for us. However, this one was the best yet. Personnel were efficient & courteous, everything clean and well appointed.
March 27, 2014
Rated 5.0 out of 5.0 by Sweet Pea High Quality Staff
We enjoyed our visit to Holiday Inn Express. The staff were ALL so kind and helpful, you felt immediately at home. Cleanliness is extremely important to me, the room - and the hotel - more than met expectations. Inviting breakfast/meeting room, with coffee pot always on. Enjoyed friends stopping by, visiting there in evening. Looking forward to our next stay.
March 14, 2014
Rated 5.0 out of 5.0 by traveler J Very attractive Holiday Inn Express facility
Very pleasant stay. We were glad that this Holiday Inn allowed pets.
March 13, 2014
Rated 3.0 out of 5.0 by Ron1936 Comfortable bed
As a group, we reserved a block of 30 rooms for the Midnight At The Oases car show. Everything about your facility was acceptable EXCEPT the parking. Many trucks with trailers HOG the parking lot by taking up 5 or more parking spots forcing hot rods to park far away from the rooms. Please force these inconsiderate people to park their rigs in the large dirt area directly east of the hotel. People that drive their cars should be able to park in the lot near their rooms. Come on management.........Get it together or lose our business
March 12, 2014
Rated 5.0 out of 5.0 by jojo89 Business Travel
Clean and inviting rooms. Excellent housekeeping service, friendly and accommodating staff. Great location and price.
Nice to relax at pool when work is done.
March 7, 2014
Rated 5.0 out of 5.0 by exploring Great Value
I got a standard room, well it was huge. King size bed and a separate love seat coffee table seating area. The rest room is a great decent size. Very clean. I loved this Holiday Inn Exp and I always look to stay with this branch because the value and service is great. As far as breakfast its honestly decent seeing that its complimentary, the seating area is big and clean. The pool is a nice size and looks clean(didn't get a chance to go in). Cant beat free parking so no complaints there.
March 4, 2014
Rated 3.0 out of 5.0 by Morgan777 Okay, but nothing special
This was a very nice place. Comfortable, clean and roomy. I had my dog with me and they had a great place to walk your dog right outside the hotel. The beds were comfortable. My only compliant was that there was no fridge or microwave. I was told that was an upgrade. Most places I stay have both. I felt like I was looked down on becasue I did not have a higher status on my club membership
March 4, 2014
Rated 4.0 out of 5.0 by badtravelerhome Chair
Desk chair would not raise are required. Morning desk staff said the chairs were going to be replaced.
Check in Staff were great!
March 1, 2014
Rated 5.0 out of 5.0 by 2014 albertan one of the best
This hotel is a delight to stay at, beginning with the friendly helpful staff, to the very clean rooms, to the wonderfully comfortable beds and great breakfasts. Thankyou .
February 28, 2014
Rated 4.0 out of 5.0 by jb63 great place
everything was great except the noise level was some what high on our side of the hotel, with the highway and air base being on that side
February 20, 2014
Rated 5.0 out of 5.0 by Slow driver Superior experience
We stayed in 3 HI Express sites in late January. This is the BEST. New, clean, very responsive staff. Just the way us old folks like it.
February 17, 2014