Rated 4.3 out of 5 by 94
Rated 4.0 out of 5.0 by Unhappy Today Great sleep and WONDERFUL staff
I arrived day after the lower back lot flood; beyond hotel staff control. Parking lot was a little limited, but suffient. I was not greated as a IHG member. Maybe this was due to the slight remodel going on; regrouting tile. Staff was very friendly and helpful during the rest of the stay. I will return for another visit in the future. This was like my 4th stay here.
August 25, 2014
Rated 5.0 out of 5.0 by bianco2514 awesome!
my overall experience was grand! The only thing i saw needed improving was the breakfast choices. The pancake machine is awful; the pancakes taste like paste. Maybe getting a wafle maker would suffice. Other than that, my stay was AWESOME!! I will definitely be staying here again. The supervisor Mrs. Lechawn has an unforgettable personality, and she made my stay even more glorious!!!
August 14, 2014
Rated 5.0 out of 5.0 by happyguest10 review
excellent experience all the way around.
If I had to have any criticisms, I would have to say that the hotel has soft water in the taps, of which I am not much of a fan.
Also, and I find this at just about every hotel I stay at, the public computers in the business center were generally not maintained, are full of sketchy software that people install, and one of them was not connected to the printer.
August 12, 2014
Rated 3.0 out of 5.0 by lucky12345 Relatively close to Georgia Pacific Paper Mill
Short travel time to the job site that I was working at. Breakfast buffet was lacking, short of food by 7AM all mornings. The coffee was unpalatable. It tasted strong, bitter and burnt, even on a freshly brewed pot. I would switch coffee brands. My room smelled like someone had smoked in it, and the hotel did a real poor job of covering up the smell of stale cigarette smoke. The clerk offered to switch rooms for me on the second night, due to unavailability, but I did not expect to be there anyways, so he left it as is.
August 11, 2014
Rated 2.0 out of 5.0 by hottrackman Staff needs some help being courtious to GUEST!
The front desk staff was very rude when it was time for me to check out and I was about 20 minutes late for check out. The cleaning staff opened and entered my room without knocking. Then the front desk staff called my room 3 times asking when am I leaving or will I be staying longer in 20 minute time span. When I went to take a shower there was a used towel hanging over the tub.
August 1, 2014
Rated 2.0 out of 5.0 by Mary316 Multiple problems
We were in 216- right next the elevator- you hear the elevator, the staff, and guests; upon arrival we didn't have a shower curtain and they skipped our room completely for regular housekeeping.
July 24, 2014
Rated 5.0 out of 5.0 by jmcgaha Clean, comfortable, safe
I frequent this hotel often because it like it and the oricing is reasonable.
July 21, 2014
Rated 5.0 out of 5.0 by goldiva Great bed and convenience
Close to Baton Rouge and St. Francisville...also close to other shopping, gas, and restaurants..will stay again.
July 2, 2014