English
Baton Rouge North
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 11-225-6541402
Hotel Fax: 1-225-6126584
Hotel Fax: 1-225-6126584
Rated 3.8 out of 5 by 15
reviewers.
Rated 4.0 out of 5.0 by LupitaT Happy
We enjoyed staying in Zachary, LA. We were very happy we were able to get a room at the last minute.
May 13, 2013
Rated 1.0 out of 5.0 Staffing Issue
Upon arrival, waited at desk approximately 5 minutes before front desk attendant emerged from behind the wall. At that time she greeted me with "yea". Not the kind of greeting I expect. Then before I could get out of the lobby, she was on the front porch socializing with others at the bench mentioned in a review written by another traveler 3 years earlier. There was also a terrible odor in the hotel, smelled like dirty baby diapers. As I was leaving to go to dinner, had to walk through the mist of some fruity air spray that the same attendant was misting into the air directly in front of my path.
May 10, 2013
Rated 4.0 out of 5.0 by Paper65 No mention of Priority Club Status
Water.? Nope.. Any mention of Platinum status? Nope.. Anything?? Nope..
Seemed most interested in getting back out on the bench in front of the hotel to smoke some more..
April 18, 2013
Rated 4.0 out of 5.0 by Aggie84 Clean, comfortable, inviting.
I stay at this hotel everytime I am in the area on business. It is well taken care of with great service.
March 25, 2013
Rated 2.0 out of 5.0 by misc Poor Service
I arrived in the evening and didnt discover a problem with the bathroom faucet until late, no cold water, bad faucet. I told them in the morning. UPon arriving that evening, it still had not been repaired. WHen I called the front dest to ask why not? I was put on hold and I finally just hung up.
February 28, 2013
Rated 5.0 out of 5.0 by Bizznite Great choice
At the upper end of all Holiday Inn Expresses I've stayed at. Great facility.
January 30, 2013
Rated 4.0 out of 5.0 by Aggie84 Very nice hotel for business and pleasure
I come to the area on business several times a year and always stay here. Clean rooms, great food, nice fitness center and pool. Staff are friendly and very helpful.
January 25, 2013
Rated 1.0 out of 5.0 I have Stayed my Last Time at this Location
I am generally a fan of HI Express as I frequently travel North America. I stay at the Zachary, LA location on a regular basis (as do others in my company), but my stay last week was the last straw. The staff is consistently unprofessional and has virtually no clue of what hospitality means. Example: My room was on the first floor close to the lobby and next to the breakfast room. Construction/remodeling was being done over night and the noise and vibration in my room was unbelievable. No way anyone could sleep unless they were comatose. When I complained to the receptionist and requested another room she seemed annoyed that I was bothering her and finally did get me another room. It turned out the other room she moved me to also had construction workers walking up and down the hall and hollering to each other as if it were the middle of the day and not 3:00 am in the morning. Did it ever occur to management of the hotel staff to ask them to keep it down so their guest could sleep? I could go on…….but no more stays at this location.
January 22, 2013
