Rated 4.0 out of 5.0 by Aggie84 Very nice hotel for business and pleasure
I come to the area on business several times a year and always stay here. Clean rooms, great food, nice fitness center and pool. Staff are friendly and very helpful.
January 25, 2013
Rated 1.0 out of 5.0 I have Stayed my Last Time at this Location
I am generally a fan of HI Express as I frequently travel North America. I stay at the Zachary, LA location on a regular basis (as do others in my company), but my stay last week was the last straw. The staff is consistently unprofessional and has virtually no clue of what hospitality means. Example: My room was on the first floor close to the lobby and next to the breakfast room. Construction/remodeling was being done over night and the noise and vibration in my room was unbelievable. No way anyone could sleep unless they were comatose. When I complained to the receptionist and requested another room she seemed annoyed that I was bothering her and finally did get me another room. It turned out the other room she moved me to also had construction workers walking up and down the hall and hollering to each other as if it were the middle of the day and not 3:00 am in the morning. Did it ever occur to management of the hotel staff to ask them to keep it down so their guest could sleep? I could go on…….but no more stays at this location.
January 22, 2013
Rated 5.0 out of 5.0 by maryL41042 Great Hotel
Love this hotel! Clean and Modern. Staff members are extremely friendly. The bed is comfortable. The room is very clean. Breakfast is of high quality (they have pancakes, sausage patties, scrambled eggs, etc)
January 17, 2013
Rated 5.0 out of 5.0 by Vina84 Excellent Stay
I stayed here before will recommend this hotel to my family and friends
January 5, 2013
Rated 5.0 out of 5.0 by Vina84 Excellent room and staff
I stayed in the king suite and it was beautiful. The staff treated me like I was royalty.
January 3, 2013
Rated 5.0 out of 5.0 by muchfuntravelin One of the best Holiday Inn Expresses
We were greeted by April, who was very friendly & had already upgraded our room. We enjoyed a king suite, which had 2 separate TVs, lots of plugs as well as was clean, with comfortable beds & plenty of room. We received a call from April shortly after we had gotten into our room to check to make sure everything was excellent, which it was. The breakfast was the typical HIE breakfast except the the plastic wear was individualy wrapped, which I appreciate. We would stay here again.
December 19, 2012
Rated 5.0 out of 5.0 by Michaelpate67 Great place to stay if you are in Baton Rouge
If you are working in Baton Rouge you will find that the short drive to get away from the hustle of the city is well worth it. Staff is courteous and very accommodating.
December 6, 2012
Rated 2.0 out of 5.0 by mmmmmmm not comfortable
Cleanning of the room was not up to igh standard and front desk did not reconize my piority status
October 15, 2012
Rated 5.0 out of 5.0 by JC60 New Facility
The HI was new and just opened. Everything operated well and I experienced no problems usually happening with a new facility.
October 8, 2012