Rated 4.6 out of 5 by 68
Rated 5.0 out of 5.0 by ElderMR Wanted a Room Change
We wanted a room change so our kids could see the 4th of July Fireworks.The staff were so accommodating. I made sure I gave a extra tip to the service staff for cleaning the room so promptly. The hotel was full!!
July 10, 2013
Rated 5.0 out of 5.0 by MikeJudy Great 4th of July
Made reservations week prior to 4th - hadn't realized that fireworks could be seen from the hotel. Staff provided my wife and I a room that faced the display. Hotel was exceptionally clean and the breakfast was excellent. Only slight complaint is that the vent fan in the bathroom removes no steam or humidity from the shower. Desk explained that it had something to do with the fire code and direct exhaust fans.
July 10, 2013
Rated 5.0 out of 5.0 by Digger333 Got up graded to a Handi Cap room
Upon arriving, I had forgot to ask for a Handy Cap room, they had 1 and quickly changed the room. The hotel was almost full, and everyone was waiting for dark, to view the fire works from the town below, it was a GREAT view. The fire works had just started when the rain came, and did it rain, but we enjoyed the view from the cover of the portico.
July 10, 2013
Rated 5.0 out of 5.0 by RNLisa Seriously Above and Beyond
I'm the type of person who can't hardly stand to stay in a hotel as most do not live up to my idea of clean. I have to say that after reading other reviews I chose this one over other options in the area. I was completely impressed with everything and I mean everything. Everyone, whether behind the desk or working to keep the delicious breakfast going, was absolutely fabulous. It was certainly a pleasure to stay here and if I'm ever traveling in the area again this is where I will stay. Thanks for such a wonderful surprise and a great night's sleep!
June 28, 2013
Rated 3.0 out of 5.0 by Jason1974 Room needed a good cleaning
When checking in to a King Suite on 6-16-13 I found several issues with the cleanliness of the room. 1. Bed headboard had multiple grease marks from oily/greasy hair. 2. The interior hotel door also had the same greasy spots above the eye-viewer as well as on the edge of the door where you would pull it closed. 3. The cuboards above the sink had not been wiped clean. There was an orange colored spice as well as salt/sugar spilled in the cabinet. I wiped all cubboards out as well as door and headboard with towels from the bathroom and disinfected with my own clorox wipes that I keep while I travel. I did not advise hotel staff of the issues the day I checked in. I did not have any other issues the remainder of my stay. I checked out on 6-21-13. In the past, when checking in as a priority club member, we would receive a bottle of water. This did not happen this trip.
June 26, 2013
Rated 5.0 out of 5.0 by DebT2013 Great Stay
Comfortable beds, great breakfast and clean area. The woman in charge of the breakfast was very nice and very hard worker kept everything stocked and clean. Front desk very personable and approachable. I would come back - was a little pricey but for what we go it was worth it.
June 21, 2013
Rated 5.0 out of 5.0 by stym the view
comfy bed and a great view of the mountalns! also easy to get to and good parking, entry to bldg, etc.
June 9, 2013
Rated 5.0 out of 5.0 by Hawaiilover13 Very clean and inviting
My husband and I enjoyed our stay here, we both agreed that this is by far the cleanest Holiday Inn Express we have ever stayed at. The lobby was beautiful and our room was very clean and it smelled so nice and fresh! We got only a standard room and it was very spacious. Although we had to wait a good bit of time before we got to check in due to there only being one staff member to assist, we were welcomed with a very friendly lady and we were able to get right into our room. Breakfast in the morning was very good with great selection of items to eat. This place is the kind of reason we are proud to be priority members. Thanks, will be sure to stay here if we visit this area again
June 8, 2013
Rated 5.0 out of 5.0 by 1TravelingGrandma Great Place to Stay
Everything about my stay was outstanding. Very pleasant front desk staff, very clean room, great breakfast. One of the best
Holiday Inn Express hotels that I have ever stayed in!
June 8, 2013
Rated 5.0 out of 5.0 by Quasar Comfortable bed, clean and good customer service
Have stayed here a few times. Find it to be very clean, comfortable, friendly helpful staff and nice pool and hot tub.
May 24, 2013
Rated 5.0 out of 5.0 by Bb2005 Clean and up to date
Nice hotel . Clean and modern . Nice size rooms and remodeled well. Away from the main road so it's very quite.
May 21, 2013
Rated 5.0 out of 5.0 by Robnct Best in Z-Ville
Very nice hotel with easy access from I-70. Great rooms, great service and a nice staff. I will stay here anytime I visit the area.
May 10, 2013
Rated 5.0 out of 5.0 by aquarya Most excellent Holiday Inn Express Ever
This is the best Holiday Inn Express I've ever stayed at. First, it's on a hill overlooking the town, with a feeling of security. Then, it's walking distance to restaurants, a variety of decent ones. When I checked in, I was upgraded, even though I was using points to pay. This has never happened to me before, and it was astounding! The room was beautiful and clean. The hotel was quiet. In the morning I went for a swim in the beautiful pool - clean, just the right temperature. Zanesville North Holiday Inn Express sets the bar for the entire chain.
April 29, 2013
Rated 4.0 out of 5.0 by ContentInCleveland Great Staff
Overall features/comfort of all other Holiday Inn Express's I've stayed at. The pool is a nice size and the temperature was good. The staff was very accomodating and upgraded our room to a 2bed and sofa when they saw we were 2 adults with 5 young children. This was greatly appreciated. They were very welcoming to the whole family!
April 15, 2013
Rated 5.0 out of 5.0 by JudyAIF Home away from home
When we travel from NY to Ohio to visit our family we always plan our trip around stopping at this hotel in Zanesville. The staff is always welcoming, bed is comfortable, and they really go out of their way to make our stay there enjoyable. We have never had a bad experience there and everything is always consistent.
Thank you Holiday Inn Express - Zanesville, OH
April 4, 2013
Rated 5.0 out of 5.0 by Stabet Stabet
I thought your hotel was very nice and we really enjoyed the hot tub and breakfast. Very clean and friendly service.
April 2, 2013
Rated 4.0 out of 5.0 by Miller5 Visiting for Medical Reasons
This was our second stay at this hotel in the past six months and both times were great. This time we were there for three nights while my father was in the hospital. The staff was very courteous and accommodating beyond belief. This is the only hotel I will stay at when in the Zanesville, OH area.
March 25, 2013
Rated 5.0 out of 5.0 by Goss95 Great Place
My business takes me on the road three nights a week plus I travel often for leisure as well. I stay in Holiday Inns as well as other comparable hotel brands. I find the Zanesville North Holiday Inn Express hard to beat. Very comfortable and nicely appointed rooms, terrific pool/work-out facilities, nice open public spaces and incredibly thoughtful and friendly staff. I highly recommend this hotel; Perhaps Eastern Ohio's best kept secret!
March 12, 2013
Rated 5.0 out of 5.0 by logan5 Comfortable bed and great service
I would highly recommend this hotel. Very spacious suites with everything you need right at hand. Very clean bathroom. The staff was very friendly and helpful from the moment we walked into the lobby. Would definitely stay here again!
March 7, 2013
Rated 4.0 out of 5.0 by mountaingirl Comfort and service
Room was very nice and clean. I wish the pillows were bigger. The staff was friendly and efficient, but found the breakfast guy a little pushy. The pool and hot tub were great. Hotel common areas were very clean.
March 4, 2013
Rated 5.0 out of 5.0 by JoeB3 Another great stay in Zanesville
This place LIVES to serve well! We went 100 miles out of our way to stay here again. Just SUPERB!
January 26, 2013
Rated 5.0 out of 5.0 by AmyE63 Superior Hotel at a Resonable Price
i have had the pleasure of staying at this hotel a few nights every month for the last year. The appearance is always welcoming and clean. The staff , from the front desk to housekeeping to the Breakfast Room, provide excellent customer service and pay attention to the smallest of details to assure your stay is comfortable. Breakfast is hot and healthy with choices to grab for those on the go. As a Priority Club member there is always a nice treat and welcoming note awaiting me after a long day on the road. The rooms are spacious with refrigerator and microwave in each room. The beds are comfortable and provide a good night's sleep. This hotel is the best in the area, conveniently located near the interstate, restaurants and shopping. It has served as a very nice home away from home. Thank you
January 23, 2013
Rated 2.0 out of 5.0 by cristimane Stink bugs in my room.
I found stink bugs on walls and one morning on my bed.
January 19, 2013
Rated 5.0 out of 5.0 by Florida22 This is a five-star property with lovely rooms, an excellent staff and a fabulous breakfast served by master chefs.
We have stayed at this property many times and will continue to do so in the future. We always request the same room with all its comforts and consider it a home away from home. The hotel has an excellent staff from the front desk , to the wonderful ladies who work so hard to clean the room, to our breakfast hosts who do such a wonderful job. Congratulations to the management and their staff for such a fine facility!l
January 3, 2013
Rated 5.0 out of 5.0 by seeohio2 People were terrific
This was one of the Best places we have stayed at, and believe me, we have stayed at a lot of hotels. Just wanted to say Thanks again.
December 6, 2012
Rated 5.0 out of 5.0 by grangran Beautiful facility
This was one of the nicest HIE that we have stayed in, and we always choose HIE whereever we go.
December 1, 2012
Rated 3.0 out of 5.0 by Brad0221 Comfortable Room, So-So Service
I am a frequent traveler and Platinum Member. I am loyal to the brand and will the higher rate because I know I will be treated well....However, on my recent trip across country I stopped in Zanesville, OH. It was late night and it appeared that the desk clerk was training, her supervisor was there to guide her in the process but seemed more interested in the conversation he was having the femal standing at the desk. I was not greeted as a platinum member, received no upgrade on my room nor did I receive the complimentary water or snack as is customary on check-in. I believe that for the price I paid for the room and my loyalty to the brand service could have been a little higher priority.
November 17, 2012
Rated 5.0 out of 5.0 by Jey724 Price
We think this was a new Holiday Inn so it was clean the staff was great but the price was too high! We stay in downtown Nashville for less!
November 6, 2012
Rated 5.0 out of 5.0 by sofie40 Comfortable and quiet room. Excellent service.
Very comfortable. Room was quiet and had plenty of room to relax. We were very satisfied with the service.
October 27, 2012
Rated 5.0 out of 5.0 by annemarie73 wonderful!
albeit a new motel this property was above my expectations including the layout and conveniences offered. no doubt the best in this area.
October 3, 2012