Rated 3.9 out of 5 by 585
Rated 3.0 out of 5.0 by vancouvertraveler1 Bad sewage smell
This hotel is basically a good choice when having to spend the night before or right after a flight from Zürich Airport.
Staff is very polite, breakfast and bar are good and the rooms are reasonable. Only problem, and that was a problem i had about 5 months ago as well and appearently has not been solved: a terrible sewage smell coming from the shower drain.
February 10, 2016
Rated 5.0 out of 5.0 by Najib747 Relaxing hotel before long flight
Very Good Hotel close to the cairport and not far from the city of Zurich
February 8, 2016
Rated 2.0 out of 5.0 by TFStraveler Going downhill
The location of this property is great. It is conveniently located to get to airport, but also train station is just a short walk away to get into Zürich. I've stayed at couple of times at this property, but this time I left feeling that the place is going downhill. In our shower, the bar holding the showerhead was broken off on one side, so sliding back and forth. And when trying to adjust the head, I was afraid the whole thing may just break off. I would not expect to find this, as I am pretty sure cleaning staff should have noticed the problem.
Then at breakfast, compared to other HIE, is not that great. The fruit salad is canned, while fresh at other properties I go to. But then I took a spoon from the bin, and it had food stuck to it. It had been washed, but did not get clean. Then same with a bowl, had oatmeal pieces sticking to it.
In the morning (at 6:15), I didn't see anybody at the reception desk to report the shower problem (and I was a bit in a rush and didn't feel like waiting). Same in the breakfast area, I didn't notice staff to whom I could have reported problem. So, overall, not a great experience.
February 3, 2016