Rated 3.6 out of 5 by 188
Rated 3.0 out of 5.0 by Traveller6789 Good stay, awful departure!
The rooms were clean, quiet and comfortable and close enough to the airport. The breakfast was fantastic! Much better than every other hotel I've been to around Europe.
However, we made a reservation for the airport bus and arrived in time for departure in the morning but the bus was already full. They read out the room numbers who had made a reservation and ours was one of them and stated that anyone without a reservation had to get off. When no one got off, they tossed out our luggage and left us standing on the side of the road! No apology, no instructions, they just left. Eventually the front desk arranged a taxi for us but they did so disdainfully, as though it was our fault and we were being an imposition, with much sneering and squabbling in German. Unacceptably rude and stressful when you're trying to catch a flight.
July 16, 2014
Rated 5.0 out of 5.0 Great Location, Service, and Breakfast
We enjoyed our stay at this HIE, and will go back next time we are in Zurich! Make sure you ask the front desk for 110V adapters for your phone/iPad charging.. helpful folks.
July 15, 2014
Rated 4.0 out of 5.0 by Walt2014 Good Hotel, Good Value
My wife and I stayed overnight before taking a morning flight. The hotel exceeded our expectations. The shuttle service was on time and got us to the hotel from the airport and back the next morning in good order. (It would be nice to include the schedule on the Web page.) Check-in was fast; our reservation was in order. The room was small, but efficiently designed, clean, well sound-proofed and satisfactory for an overnight stay for two people. The free Internet was a bit slow, but it worked and met our needs. Limited hanging space for clothes might be an issue for some people. A railway station with frequent train connection to and from the city is close to the hotel. Breakfast was satisfactory and is available in a timely manner for people having very early departure. Check-out was fast, in spite of the computer system being down. Overall, this hotel was a very good value for us.
July 12, 2014