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Rated 4.8 out of 5 by 637 reviewers.
Rated 5.0 out of 5.0 by Great Hotel A nice, sparkling clean Holiday Inn Express with a better rate than the other HI Express in town. The check-in agent was very friendly and helpful. She offered an upgraded room and a complimentary water and soda. The room was clean and quiet. Sheets were crisp. I will definitely stay here again. May 28, 2015
Rated 5.0 out of 5.0 by BEST HOLIDAY INN EXPRESS EVER Best stay ever began with great service and friendliness of the staff at check in. it is a great property in a great location. The TV in the bathroom is the first ever. If there is a contest for best hotel in the business, this place has got to be a front runner. May 27, 2015
Rated 4.0 out of 5.0 by Good location, comfortable beds The hotel was well placed for an overnight stay. It is clean and comfortable but during our visit there was a serious ingress of water through the windows which splashed onto my clothes. I reported this to the management and I was promptly and suitably compensated. Once the water problems are sorted out I would gladly recommend the hotel May 26, 2015
Rated 5.0 out of 5.0 by Amarillo west Excellent and very clean. We usually stay elsewhere in Amarillo but this is a great choice. May 26, 2015
Rated 5.0 out of 5.0 by Best place to stay in Amarillo, bar none! From the first greeting at the front desk upon check in, to the final goodbye at check out, this hotel exceeded our expectations! One couldn't ask for a friendlier and more accommodating front desk staff. The hotel is stylish and up to date and the rooms follow suit. The rooms are comfortable and very quiet and the beds are exceptional. The complimentary breakfast is one of the best we've had. The food selection is fresh and abundant, including hot items such as delicious biscuits and gravy and a lovely selection of fruits and pastries. For everything this hotel offers the value is a great one! We will definitely stay at this hotel on future visits to Amarillo and highly recommend it to anyone else traveling through this area-You can't go wrong with the Holiday Inn Express West in Amarillo, Texas! May 19, 2015
Rated 5.0 out of 5.0 by Very pleasant experience The manger Gabriela was very pleasent, constantly smiling and very helpful with the questions that my wife and I needed to ask her. May 18, 2015
Rated 5.0 out of 5.0 by great room Great room .Shower floor needed attention but other than that it was perfect. Quiet,off the highway and secure .will stay again May 16, 2015
Rated 5.0 out of 5.0 by Friendly, professional customer service We were met at front desk by Priscilla. She was friendly and professional. She made us feel comfortable and was very considerate to our needs. Will definitely stay here again. May 15, 2015
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