Rated 3.9 out of 5 by 225
Rated 5.0 out of 5.0 by ms dotti Weeken Getaway
Hotel staff was friendly. Rooms were clean. Great location to main attractions.
May 26, 2015
Rated 5.0 out of 5.0 by Rhonda99 Bathroom
Bathroom was a little small for my liking. Also, toilet leaked a little in the back. Because the bathroom is small you may need to get better lighting by the large mirror between bath and sleeping area therefore 2 people can put on makeup and do hair at the same time.
May 19, 2015
Rated 2.0 out of 5.0 by cckauntiem Beds and Bedding
The beds are like bricks and the bedding is about 5 years overdue for replacement. I really like a firm mattress experience, but I do not/cannot sleep on a mattress that feels like I am laying on a cement block. The pillows were all filled with lumps and the bedding was scratchy and rough.
The air handler was either on or off, no cycling. If it was on, it was noisy and the air blew directly over the beds. The rooms were not well insulated, I heard every sound made by my neighbors on both sides and the dancers above me, all night long.
We got incorrect information from two different staffers about breakfast times and shuttle availability.
All in all the place needs a serious makeover and staff training. There is no way I could recommend this place to anyone.
BTW, as an IHG Rewards Club member, I expected something, a bottle of water, recognition when I checked in, something, but no, it meant nothing to them.
May 14, 2015