Rated 4.3 out of 5 by 133
Rated 5.0 out of 5.0 by BrandonJ Great Hotel!!
Truly enjoyed our stay. Staff was wonderful and room very roomy and clean. Breakfast was a plus.
May 27, 2015
Rated 5.0 out of 5.0 Excellent Service
We were two groups and did not even have a prior reservation. As soon as we entered the clean and warm lobby, we were greeted by friendly and receptive staff. The rooms assigned to us were clean and the staff made sure that our two rooms were beside each other even if we did not specifically asked for it. The breakfast room was clean and the staff in charge was very helpful. We extremely enjoyed our stay even if it was short.
May 27, 2015
Rated 1.0 out of 5.0 POOR FRONT DESK CUSTOMER SERVICE
POOR FRONT DESK CUSTOMER SERVICE. CLERK WAS UNACCOMODATING AND NEEDS CUSTOMER RELATIONS CLASS.
May 26, 2015
Rated 5.0 out of 5.0 by Rocky Mountain Rebel Still a great value
Holiday Inn Express Banning met our expectations, based on previous stays. We like the convenience to the outlet malls and Palm Springs.
I noticed a little wear and tear on the furniture - more from traveler abuse than staff neglect. C'mon people, treat the room like you are at home; don't act like a bunch of animals.
May 25, 2015
Rated 5.0 out of 5.0 by makeoneup Great Service
Had a great stay. The location was close to where we wrer planning to visit.
May 24, 2015
Rated 5.0 out of 5.0 by Mrgielee Banning stop over
Location of hotel was great for me. I choose the holiday inn because I am always guaranteed a comfortable bed and pillows and a clean room. The staff was good, the room and breakfast in the AM were also good. I also like the extra addition of receiving the USA Today.
May 17, 2015
Rated 4.0 out of 5.0 by Harrygee Banning
We travel a lot and stay with Holiday Inn Express most of the time. The hotel was great, staff was friendly, helpful and knowledgeable about the local area. Rooms were clean, lobby clean, breakfast was the same as all Holiday Inn Express', we like that we know what we are getting when checking in.
We usually drive when we travel so we look forward to the hot tub and/or pool. After checking and getting settled we were told the hot tub/pool were not in order. This would have been nice to know prior to checking in, we could have drove to the next Holiday Inn Express, but after settling in, it was too late. Minor issue but still an issue.
May 17, 2015
Rated 5.0 out of 5.0 by tofabs very nice
It's what a holiday inn hotel should be like. Very clean and quiet hotel in banning. A few places nearby to grab food and drink. Located right off highway for easy access to LA, palm springs etc. Very polite staff as well. Didn't use the pool area or fitness centre , so no comment on them.
May 12, 2015