Rated 4,4 out of 5 by 79
Rated 5,0 out of 5,0 by Sam B. Best Holiday Inn Express
I've stayed at many Holiday Inn Express hotels, and this was the best experience by far. Front desk VERY friendly and helpful; the breakfast was better than most. For example, the hard-boiled eggs were perfect (yolk not green!). Plenty of parking and not far from campus.
27 de febrero de 2014
Rated 2,0 out of 5,0 by Z Gregory Poor Attitude from Manager
I left some lower scores based on two things.
1. Bad encounter with a man at the front counter.
2. Room had strong odor of cigarette smoke.
The lady I spoke to before the manager was very nice and helpful, the lady AFTER the manager was there was also extremely nice and helpful. I accidentally booked my room a day in advance of when I was going to be staying, the lady at the front desk was able to switch my reservation for the next night, no problem. I was very thankful. She even offered to let me move my things into the room a little early if nobody booked the room the night before. No promises of course. She said to just check with the front desk and they could work something out. Unfortunately the man at the front desk the next day wouldn't even hear me out. I was met with curt behavior and several rude encounters thereafter. I was so offended I couldn't even look at the guy anytime after, he was so rude. I just hope no other guests receive this kind of service.
The room I booked was the King Suite with the whirlpool. The room was clean but didn't smell clean. It smelled like cigarette smoke so I left the window open to air it out and the fan running. It only made it worse. There's no getting over that gross smell when you are trying to relax and enjoy your vacation.
25 de febrero de 2014
Rated 5,0 out of 5,0 by jumpingtimezones33 Very nice staff
This is a nice little hotel, great location and very friendly staff. I needed to print something out and the manager immediately helped me out. Good breakfast, wireless worked well.
23 de febrero de 2014